[Resolved] VRL Travels — Passenger was asked to board wrong bus
S
Sm_she
from Ferokh, Kerala
Address:
Udupi, Karnataka
My sister was boarding a bus to Mysore from Udupi and TR number is 2494387 and the bus number is 0882. She was waiting for a bus near kinnimulki gopura and a conductor of another VRL bus which was actually of a Bangalore asked her to get into the bus saying Mysore Bus conductor missed to board her and asked this driver to get her into this bus and leave her in Mangalore bus stand so that she can catch the proper bus from there. When my sister questioned back he said we will drop you at the bus stand and you can sit next to ladies. When she boarded the bus she saw that there were only two gents apart from driver and conductor. She got a call from Mysore bus driver asking why did she boarded a wrong bus infact he is coming just behind the bus she boarded. She got panic and asked driver to stop the bus but he was insisting on stopping at Mangalore bus stand. She forced him to stop at katpadi bust stand and then boraded the correct bus. A Myosre bus driver says he did not asked the other driver to board her at all. Looking at this situation we sense that driver had a wrong intention to borad her into the bus. We would want a proper explanantion on this behavior as she was a single lady and booked her ticket in your agency trusting the quality and service. We are eagerly wating for your explanantion.
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Aug 14, 2020
Complaint marked as Resolved
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