Address: | Allahabad, Uttar Pradesh |
My name is Basil Mohd
Complain Ticket number: T[protected]
I bought xolo a600 and got additional 1 year warranty of warranty bazaar.
Now my phone is not operational and it is in warranty period of warranty bazaar extended warranty, so I registered a call log and the replied that my phone will be picked up soon. But now it has been 3 weeks and all they are saying is that the courier personal got a response from my address that there is nothing to be given, which is a lie as no one came to my place and I did not receive any call.
I repeatedly called their support center and every time they are saying that we will arrange another pickup and then again the same old story or the courier guy.
Inspite of me asking them to tell there logistics department to call me to solve this issue of courier no one ever called. Its just the customer care that I talk to and she says that she will talk to the logistics department.
that's all I get in reply and its pathetic.
Worst experience from warranty bazaar. Was this information helpful? |
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