[Resolved]  IFB Washing M/C - Front Load — Heavy sound, water leakage, m/c tripping continuously

Address:Bangalore Rural, Karnataka

From ifb:to me ([protected]@rediffmail.com)

1] dear customer, against your recent call a ticket is generated i. e ticket 10978732 and the technician will visit shortly.- [protected]@ifbglobal.com wed, 19 jun '13 10:37am -
2] dear customer, againstyoomur recent call a ticket is generated i. e ticket 10706189 and the technicianwill visit shortly.- 26 apr '13 12:19pm
3] dear customer, againstyour recent call a ticket is generated i. e ticket 10751727 and the technicianwill visit shortly.- 3 may '13 6:35pm
4] dear customer, againstyour recent call a ticket is generated i. e ticket 10868837 and the technicianwill visit shortly.-31 may '13 11:05am

Complaints:
1. heavy sound coming

After attended the ifb technician, the problems increased instead of rectification like water leakage & stabilizer failure, power tripping continuously etc.

Regards

S. narayana dasu
+1 photos
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Mar 15, 2017
Complaint marked as Resolved 
Verified Support
Jun 22, 2013
IFB Industries Customer Care's response
Dear Mr. Dasu,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.


IFB Team
Verified Support
Jul 10, 2013
IFB Industries Customer Care's response
Dear Mr. Dasu,

We tried to establish contact with you but unfortunately we could not get through.
Meanwhile, we hope we were able to address all your concerns to the best of your satisfaction. We sincerely regret the inconvenience caused to you and once again assure you our best services in future.

For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com. Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations.

IFB Team
Complaint comments 

Comments

Front loaded WAshing Machine — M/C not working

Complaint Number C10B0938713. raised on 09.11.2010.

There is no solution till date & machine become idle. Requested to solve the problem urgently.
Service in Aurangabad (MS) is very poor since we have a more than 15 Machines & all are in AMC.
I don't know what is happening with common residential peoples.

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