West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Devjani Bhattacharjee(State Bank of India), google transaction ID is CICAgODKvs_yDw. The consumer id is with the name of my mother. But no confirmation message delivered in registered mobile. Online payment status shows no history available.br...

I have paid electricity bill through google pay, scanning the QR code displayed on the electricity bill but the bill is still showing unpaid and no amount has been returned to my debited account yet.
Details as follows:
Consumer ID:[protected] amount: Rs. 2509.00 payment Date-05/09/2021 Transaction ID[protected].
Please look over the matter and make the amount refunded to my debited account....

I have done two payments on 8th May 2021 for Rs 586 and on 12th August 2021 for Rs 1287. But both are not reflected in my WBSEDCL account. The second transaction includes the dues of earlier bill as well which was also paid. So kindly do the needful. I have visited the local supplier office but they says that they can't help me with this issue. Kindly help me. The transaction details are attached below. Thank you....

I have done payment through qr code scan of wbsedcl through paytm...payment successful showing with upi reference no[protected]..on 3rd august 2021..but now electric dept. Told that they not received payment and ordered to cut off ..so now what can i do.where is my fault..already money deducted.....

Sir/ Madam,

I paid WBSEDCL electricity bill using Vidyut Sahayogi App with GPay UPI. UPI transaction ID is[protected] to WBSEDCL (wbsedcl.billdesk@hdfcbank). from GURUPADA DEY (Central Bank of India). Money debited from my bank account and shows as Completed in UPI App, but no confirmation message delivered in registered mobile. Payment status shows payment failure in WBSEDCL portal. I have attached transaction details for...

I have paid my WBSEDCL electricity bill for the month of September 2021 on 2nd September, 2021 using QR code printed on the bill and payment was done via Phonepe app linked with HDFC account. A bill of Rs 11901 has been
deducted from my HDFC account on 2nd September but WBSEDCL says they have not got the payment from bank. What shall I do no? No refund is come from any one? Question is who will make me the refund WBSEDCL /Phonepe/SBI?...

Online Bill Payment Through Scanning The QR Code via Phonepe on 01/09/2021, but money has Not Been Confirmed By WBSEDCL till now....

I have made 2 payment of Rs 1396 and Rs 646 from amazon pay to scan the QR code of bill. And make payment to billdeskbqr.[protected]@hdfcbank, they said payment not received.
Bank Reference ID[protected]/-)
Bank Reference ID[protected]/-)
I try to call several customer care but no response from their side.

Consumer id[protected]
Bank account number - [protected]
Please make...

Dear Sir/Madam,

With most respectfully and humbly I would like to state you that I have received the electricity bill o[censored]nexpected very high amount of Rs 5094 for the month of September, October, November 2021 which is not acceptable as I used to get the bill of hardly Rs 800 for three months you please check my last three months bill amount.I have never received this much bill amount in the past.
Kindly look into...

Every morning I wake up.. there's no electricity for 3 hours... in a day there's minimum 3-4 loadsheddings. A small amount of rainfall.. no electricity for 5 hours for no reason.....

My consumer no is[protected] .I was billed an amount of rs 4240/- for consumption of 698 units for sept 21 Oct 21 and Nov 21 qtr as my meter was defective..narration of the bill states " above amount on estimated basis as meter seems defective" . Now my flat has been lying vacant for the past several years and my normal units consumed is zero . My normal bill is the minimum meter rent which is rs 80/- . I approached my local distribution office...

I have paid my electricity bill on the first of September by scanning the QR code in the bill. Money has got deducted but payment is still showing pending. I am sharing the screenshot please have a look into it....

Five month ago I applied for refund money, which I paid for new connection.
My application No. [protected]. I paid Rs. 8810. But after five month no response form office. I visited office but always they say its take time.
But I can not understand how many time taken to refund my money?

Please see the attached file.

Thanks and Regards,
John Mondal
[protected]
[protected]...

Ours is a Govt Sponsored Higher Secondary School in Durgapur. It is natural that there may be some pending bills, but whenever we want to pay such bills, they are not willing to accept cheque payment and are asking for cash payment. A Govt School cannot allow such cash payment. Therefore I would request you to kindly accept cheque payment to avoid our harassment.
HOI
Durgapur T.N High School
Durgapur 713201...

To my shock have recieved a very high bill of rs.24927 for the month of sep, oct, nov usually i get bills of max to max 7k to 8k my consumer id is[protected]...

I've paid electricity bill amounting Rs 3691/- on 6 September, 2021 through the payment gateway billdeskbqr.[protected]@hdfcbank. The consumer id of the said transaction is[protected] in the name o[censored]ttam Kumar Rakshit belonging to WBSEDCL, West Bengal. The bill status displays it that the bill is not paid yet....

I have done my electric bill on 07/09/2021 at 11:06am by scan bill QR code through amazon pay, R.S. 478/- to wbsedcl account, billdekbqr.[protected]@hdfcbank my upi id is [protected]@apl and my bank reference id is[protected], my payment are successful but there till showing bill dew, and I am not getting my bill payment receipt .
As soon as possible please solve my problem and help me....

Power has been cut since yesterday....

Sir, My house in kalchini block alipurduar district in village netaji pally.Everytime in our area have low voltage problem, students in our villages effected for low voltage because they did not read the book.Every month I pay electric bill properly but company did not given proper voltage in our area.Many time given application in our kalchini electric distribution office but no action taken.Sir, please solv this problem for better customer...

I, Subham Saha, have paid on behalf of my father(consumer) WBSEDCL electricity bill for the month of sep 2021. I have used the QR code to pay the amount through Google Pay. But payment show failed. Money deducted my account Below are the details of the UPI payment.

Rs.1870 has been debited from account [protected] to wbsedcl billdeskbqr.[protected]@hdfcbank on 1st sep, 2021.

UPI transaction id[protected]
br...