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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Mar 22, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 6

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K
kananta
Jun 22, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
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Low voltage

Address:Garia electricity

5th Days going low voltage problem not solved. Only for any time Docket number or complaint.(7th Docket number).Varry Varry bad sarvice...
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A
Azhar Rz
Jun 14, 2022
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Requesting for installing cable wire

Address:Noori tola pichla near surjapur district dalkolha utter dinajpur

Sir, in. Our area there is a big problem of electricity cut due to breakage of fuse, it is because there is a lot of trees our the wires.During heavy wind wires touches and electricity cut off.plz kindly install cable wire near our area...
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Address:P.K. Banerjee Road, Shasan Road, Baruipur, Kolkata-700144

There is no power in our locality from 3:30 am this morning. Please address our issue immediately....
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I paid WBSEDCL electricity bill using wbsedcl/Billdesk gateway via GPay. Money is debited from my bank account and shows completed in GPAY, but Payment status shows payment not yet done in WBSEDCL portal. No confirmation message is delivered in registered mobile also. I have enclosed the transaction details for reference as well.
Kindly take necessary action as soon as possible.

Details of the Customer:
Bill...
+1 photos
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B
BHARTI SHAW
Jun 13, 2022
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Frequent power cuts

Address:burdwan ,wbsedcl

Consumer id :[protected]

Dear sir, my name is Raj kumar show, my family are facing frequent power cuts for quiet some days and the main thing is only in my house the power cuts are happening frequently but the things are getting worse. i am a student and basically i am doing online class, power cuts are affecting my studies and also in the night power cuts are happening which causes physical and mental effect on my parents...
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R
Ranabir5273
Jun 10, 2022
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Load shedding

Address:Akna Hooghly

Load shedding is going on for hours in Akna area under Mogra electric supply. Pls do needful...
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S
suvash saha
Jun 8, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
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Bill made by freecharge its showing success but not confirmed by wbsedcl

Hi team,

i paid my bill through freecharge app its showing success but not confirmed by wbsedcl.
pls assist

Payment Confirmation - Receipt
Field Variables
Biller Name WBSEDCL
Status Success
Name of the Consumer NA
Customer ID/Number [protected]
Payment through Internet
Bill Due Date [protected]
BBPS Reference number AX312156BA5AAAAAJL4Q
Bill...
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R
Rahul9005
from Howrah, West Bengal
May 29, 2022
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Frequent load shedding in my area

Address:Khatirbazar, Mahiary Girjatala, Andul Mouri, Howrah

Dear sir, We have WBSEDCL connection. We face frequent load shedding in our area. I am a student and currently giving my semester exams. It is very difficult for me prepare for my exams during this situation. I request you to do something about it....
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2
202981617
from Haldia, West Bengal
May 24, 2022
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No power

Address:Hadia, West Bengal, Pin 721654

Dear Sir,
I Raj kumar Makar, my consumer id is[protected]. Repeatedly power cut in this eria . Mostly 6 to 10 time per day.No representative of our electric office receives the phone. Please take necessary steps for this issue..

Thanks,
Raj kumar Makar
Consumer ID[protected]...
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H
HIRAK SINGHA
May 14, 2022
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Paid bill reverse after due date

Address:Saltlake, kolkata

Con No[protected]
Paid bill ammount 1387 on 7 may, but got reversal the value 13may late night 2022. Now I have to pay late fine without rebate and online discount. I don't want to pay fine due to WBSEDCL problem. Either server prob or whatever there prob are. Mainly Vidyut sahayogi app is truely pathetic. Need a solution asap....
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A
Askhay Bapan
May 13, 2022
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No power, bill problem

Address:pathar pratima, Paschim Dwarakapur, loknath sporting club near, Subal ch Bijali home

So many time no power my home, why????
billinig problem: last time ZERO bill this month 710 how?????
ansr plse...
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S
sumit0911
from Kolkata, West Bengal
May 13, 2022
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Payment not confirmed by wbsedcl . Payment done through vidyut sahayogi

Consumer ID[protected]
Name Sumit Jain
Payment for rs 5042 on 26th April at 7:19 pm, for upi reference number[protected]. This payment was made to upi id : billdeskbqr.[protected]@hdfcbank

Confirmation received from Paytm that money is successfully transferred to billdeskbqr.[protected]@hdfcbank . However the bill is still showing pending .
WBSEDCL local office are not ready to do any investigation. They asked...
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Dear sir/madam,
Old bill has been added with next month bill even after bill payment.Two bills were paid. Same problem.

1)
Name: RABINDRA NATH MAITY
Con id:[protected]
Inst no: 3055628
Content no: [protected]
Bill amount: 1621
Payment date: 31/01/2022
Last due date: 1/02/2022
Payment mode: online
Payment apps: Google pay
UPI transaction id:[protected]br...
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Address:Durgapur 713216

The electric box is not under lock and key, it's open.
Not getting responses over phone from nearby service station of Durgapur City Center.
The electric box is open at 15th Street of Bengal Ambuja Complex, City Center, Durgapur 713216.
Please take necessary steps from the point of safety....
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U
UtsabDutta
from Howrah, West Bengal
May 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made through Google pay, but no confirmation of payment

Sir/ Madam,
I paid WBSEDCL 3 (Three) electricity bills by using QR Code printed on electricity bill with Google pay scanner. Details are provided below:

Payment 1:

Consumer ID [[protected]]
Consumer Name Rita Dutta
UPI transaction IDs [[protected]]
Google pay Transaction ID [CICAgOCTz6DCXA]
Payment Date 27.04.22
Amount Paid Rs. 1156/-
Reg.Mobile No: [[protected]]br...
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U
UtsabDutta
from Howrah, West Bengal
May 4, 2022
May 4, 2022
This thread was updated on May 4, 2022
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Payment made through Google pay, but no confirmation of payment

Sir/ Madam,
I paid WBSEDCL 3 (Three) electricity bills by using QR Code printed on electricity bill with Google pay scanner. Details are provided below:

Payment 1:

Consumer ID [protected]
Consumer Name Rita Dutta
UPI transaction IDs[protected]
Google pay Transaction ID CICAgOCTz6DCXA
Payment Date 27.04.22
Amount Paid Rs. 1156/-
Reg.Mobile No: [protected]br...
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P
pnbchilkigarh
Apr 28, 2022
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Exorbitant electricity bill and faulty meter not adjusted

Address:Chilkigarh, Punjab National Bank

We have been following with station manager wbsedcl jamboni regarding wrong bill generated by faulty electric meter. The same matter has not been solved....
+2 photos
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S
Soumallya Mukherjee
Apr 25, 2022
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No power

There has been power cut for over 2 hours and in our appartment. On official website of WBSEDCL, the complaints appear to be resolved, but in actual, the power is not yet established....
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S
Soumallya Mukherjee
Apr 25, 2022
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Power Cut

It has been over 2 hours and there is no power in our appartment. Several docket numbers have been given against several complaints. On their website, the complaints appear resolved but still there is no power in our appartment....
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Anindya Sundar De
Apr 23, 2022
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Bill Payment in upi successful but wbsedcl showing pending

Hi Sir
I have payed wbsedcl electric bill using bharat pay qr code, scanned by Google pay app, But in wbsedcl website it is in pending state though in google pay it was successful.

Invoice number[protected]
Bill month MAY2022 to JULY2022
UPI Transaction Id[protected]
customer id[protected]
email anindya.ani.[protected]@gmail.com...
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