West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

We have done a payment of amount Rs.4236 through credit card number ending 1571 Transaction Id [protected] Merchant ID-[protected] The payment is not reflected in the account. Date of Payment:[protected] Receipt No/Transaction Id/UTR No:[protected] paymentGateway:Billdesk...

I have paid the electricity bill to WBSEDCL on 02.11.21 through my SBI from PhonePe. But receipt is not generated and on the electricity, the side bill is shown as unpaid till today 29.01.22 payment was deducted from my account with UTR:[protected] of rs.2119. My electricity Consumer id[protected] for whom I have paid the above-said amount on the last date of the bill. Please resolve this issue....

On Thursday, January 27, 2022, 11:23:52 AM GMT+5:30, Nishit Dey wrote:

Respected Sir

I have 2nd Electric connection with consumer ID[protected]
BORAL ELECTRICLA OFFICE INCARGE NOT RESPONDING AT ALL

But the meter installed No is B3330932 which never checked physically and fake bill raised every quarterly

Lodged complaint several time but no action initiand till date br...

Sir,
Today i pay my payment of the electricity bill of wbsedcl for the month of JAN 20222 against consumer id[protected] through BILLDESK to upi google pay transfer. Money got debited from my account but bill payment receipt is not generated. It is still showing the unpaid bill. Please solve the issue asap.

Please find the transaction detail attached below.
Tranction id[protected]
Transaction Date -14;01;2022br...

Sir,
Today i did payment of the electricity bill of wbsedcl for the month of jan 2022 through upi google pay transfer to BILDESK . Money got debited from my account but bill payment receipt is not generated. It is still showing the unpaid bill. Please solve the issue asap.

Please find the transaction detail attached below.
Tranction id[protected]
Transaction Date - 14/01/2022

Thank you....

Sir/ Madam,

I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Anindita BAG (Bank of baroda), google transaction ID is CICAgODRk50Vlg. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name:...

I scanned the QR code provided in the bill for payment of Rs 1256 through Amazon Pay UPI transaction. The money got deducted from bank and transaction is shown successful . But the bill payment is showing pending in wbsedcl Portal.
My bank reference ID for the payment is[protected]...

Dear Sir,

This is with regard to electricity theft and high electricity bills by WBSEDCL and inability to register a complaint online ( once u type ur complaint, the submit button doesnt work) and even at phone no-one picks up or when they pick up a consumer call, they disconnect it

I am a working employee and have a flat at the Green Vista Block C, Flat 3A, Narayanpur, Battala, Kolkata 136 and my consumer number...

Hello Team,

I have never came across such a weird concept of billing. I noticed that we got the invoice of our electricity last paid was in sept and in month of Oct 2021 I changed it from comercial to domestic. Now I fail to understand that why I see Jan, Feb, and March 2022 bill....

I paid the said money to wbsedcl almost before 2months but still they didn’t work. They just giving date but not doing any work....

Sir,
With due respect I, the undersigned inform you that, I am a poor old person still I fully paid the electricity bill with difficulties in this pandemic due to covid-19.
I am bound to write the letter to you because I went to Keshtopur wbsedcl office but they did not took any action for LPSC money. I asked about my due bill. They give the due bill details, as per the bill details I paid the full amount. But later I received...

Queen tower is a project of SM developers, All payment for new connection were paid on 25.06.2021, till date it was not processed from andul mouri branch. We have visited many times and discussed about this issue with station master but no positive response was there and also we are not getting any reply against our complaint. Verbally it was communicated that there are some outstanding dues of another project of same promoter because of...

Dear; Sir / Madam ;
I Manju Banerjee my Consumar Id is[protected]. I pay the bill Amount of Rs. 586.00 through Phonepay App on 01/12/2021 being Transaction Id is NX21120110241125801358051, unfortunately, the said amount was Debited to my bank account but not updated in WBSEDCL portal or not refunded to my bank account.
I contact both Phonepay and WBSEDCL to launch Complain but no one solves the problem. closed complain by...

Sir/ Madam,

I paid WBSEDCL electricity bill using Vidyut Sahayogi App with Phone Pay UPI. UPI transaction ID is (See the attached screenshot) to WBSEDCL. from KUNTAL DASGUPTA (SBI BANK). Money debited from my bank account. However, no confirmation message delivered in registered mobile. The consumer id is with the name of my father (PURNENDU DASGUPTA). Online payment status shows payment failure.
I have also attached...

My name Swapan Das my word no 3. At my home electricity up down from pole inform my personal electrition. Please visit my area and solve my problem. So many days happened this problem....

My WBSEDCL consumer ID is[protected] and installation no 19598751. I was billed for Dec-21 earlier and paid for it. Recently got another bill of the same month. I tried multiple channels to contact WBSEDCL. Absolutely no response.

Called up 24x7 helpline number several times. Simply doesn't work. After a long IVR process, the call gets disconnected. This seems to be a joke.

Called up BIDHAN NAGAR-II BAGUIHATI...

I have payed the electricity bill of via Google pay using the QR code present inthe bill. But there is no confirmation of the bill and I didn't get any receipt. I had to pay again via online transaction. Kindly look into the matter....

Sir I would like to inform you that on 24.11.21 at about 11.30 pm the electricity of my flat suddenly had gone when there was light in other flats .I also noticed that the light of the staircase of my block from ground floor to the 4th floor had also gone .The staff of your department came worked said five lines have been tampered from my meter .so that I m to pay huge bill in every month . please take immediate action so that I m saved from...

Dear Sir/Madam,

I have paid the bill amount Rs:812/- on 9/11/21 ( November 2021), by scanning the QR code on bill (Transaction reference number[protected], using paytm Scanner against the WBSEDCL consumer ID[protected] name- Prosenjit Mondal son of prabhat mondal

The amount is debited from my bank account, paytm is showing successful transaction, but WBSEDCL is showing the status as payment failure.
Kindly...

I had paid my electricity bill of con. Id:[protected] of rs. 1796 on 7 th November at around 6 p.m through Google Pay. But WBSEDCL shows that the payment is yet pending and I'm not yet provided with cofirmation message. The Google transaction I'd is CLCAgO627JGpQw and upi transaction Id is[protected]. I can provide the payment method copy....