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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Mar 22, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 9

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V
Vishal2467
from Asansol, West Bengal
Nov 3, 2021
Nov 7, 2021
This thread was updated on Nov 7, 2021
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Bill paid but still showing unpaid

I have paid a bill on 17.08.2021 of Rs 1874. I have the payment receipt from WBSEDCL too and amount was also debited from my bank account but the the bill is still showing in unpaid section. I have a talk with the customer care of my bank and payment app they also told the payment was successful but still its shows unpaid....
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Address:West Bengal

Dear sir/ma'am,
I have paid the bill amount of rupees 4, 455 ( July, August and September combined) on 29.07.21, 9:02PM by scanning the Billdesk Bharat QR code, using Google Pay ( UPI transaction ID[protected] and google transaction ID CICAgOD83PalEg against consumer name Aminur Biswas
( Consumer ID[protected] .
The amount has been debited from my account and google pay is showing that the transaction is successful...
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B
Barnali Karmakar
Oct 30, 2021
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About the electricity cut

I want to tell you that the electricity is being cut for the consumer name-Binda Karmakar
Village-Buglidih
Post-Bhutam Purulia
For about one and a half month....
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M
Md Nayim
Oct 24, 2021
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Security money not refund

Address:Santiniketan CCC,Bolpur,West Bengal

My security money not refund.
Santiniketan ccc.
Bolpur.
Consumer ID[protected]...
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I have paid the electricity bills through Google pay but Wbsedcl officials said bill is not paid and sent another bill by previous bill.had to pay the bill again in office.please look into this.
Attaching both the payment proofs below....
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D
Dipankar9800
from Jalpaiguri, West Bengal
Oct 21, 2021
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Bill paid through Google pay but not received by WBSEDCL

Hi,

I paid WBSEDCL electricity bill of Rs.3725 using QR Code printed on electricity bill with GOOGLE PAY scanner on 21st September, 2021. UPI transaction ID is[protected], to WBSEDCL, Google transaction ID CICAgOCqs5jffA. The consumer id is[protected]. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Dhirendra...
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Dipankar9800
from Jalpaiguri, West Bengal
Oct 21, 2021
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Bill paid through Google pay but not received by WBSEDCL

,

I paid WBSEDCL electricity bill of Rs.3725 using QR Code printed on electricity bill with GOOGLE PAY scanner on 21st September, 2021. UPI transaction ID is[protected], to WBSEDCL, Google transaction ID CICAgOCqs5jffA. The consumer id is[protected]. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Dhirendra Nath...
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R
Rana.Biswas
Oct 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Electricity Bill Paid Through BILLDESK BHARAT QR using GOOGLE PAY scanner, Money debited, but WBSEDCL says Payment Failure

Address:Babanpur (Lockgate), PO- Bengal Enamel, North 24 Parganas

Dear Sir/Madam,

I have paid the bill amount Rs:2603 (October & November together), by scanning the Billdesk Bharat QR code (Transaction reference number WVH[protected]), using Google Pay Scanner (UPI Transaction ID[protected] and Google Transaction ID CICAgODG67jCYA), against the WBSEDCL consumer ID[protected]Name: Rana Biswas).

The amount is debited from my bank account, google pay is showing successful...
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R
Rana.Biswas
Oct 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WBSEDCL Electricity Bill Paid Through BILLDESK BHARAT QR using GOOGLE PAY scanner, Money debited, but W

Address:Babanpur (Lockgate), PO- Bengal Enamel, North 24 Parganas

Dear Sir/Madam,

I have paid the bill amount Rs:2603 (October & November together), by scanning the Billdesk Bharat QR code (Transaction reference number WVH[protected]), using Google Pay Scanner (UPI Transaction ID[protected] and Google Transaction ID CICAgODG67jCYA), against the WBSEDCL consumer ID[protected]Name: Rana Biswas).

The amount is debited from my bank account, google pay is showing successful...
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Dipankar Dam
from Kolkata, West Bengal
Oct 20, 2021
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Amount debited but couldn't get wbsedcl confirmation

Sir,
Today i did payment of the electricity bill of wbsedcl for the month of OCT2021 against consumer id[protected] through BILLDESK to upi google pay transfer. Money got debited from my account but bill payment receipt is not generated. It is still showing the unpaid bill. Please solve the issue asap.

Please find the transaction detail attached below.
Tranction id[protected]
Transaction Date - 20/10/2021br...
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D
Deysupriya
from Bankura, West Bengal
Oct 20, 2021
Oct 21, 2021
This thread was updated on Oct 21, 2021
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Paid electricity bill using WBSEDCL QR Code but WBSEDCL hasn't received the payment yet

Sir/Madam,

As I have paid electricity bill on 19th July 2021 through UPI, the transaction was done from my side and the amount was also debited from my account but the beneficiary (the WBSEDCL) confirmed that they haven't received the amount and in our next bill they added that amount along with fine.
As I have paid that bill through WBSEDCL electricity bill using QR code printed on electricity bill with Googlepay scanner....
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D
Deysupriya
from Bankura, West Bengal
Oct 20, 2021
Oct 21, 2021
This thread was updated on Oct 21, 2021
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Paid electricity bill using WBSEDCL QR Code but WBSEDCL hasn't received the payment yet

Sir/Madam,
As I have paid electricity bill on 14th January 2021 through UPI, the transaction was done from my side and the amount was also debited from my account but the beneficiary (the WBSEDCL) confirmed that they haven't received the amount and in our next bill they added that amount along with fine.
As I have paid that bill through WBSEDCL electricity bill using QR code printed on electricity bill with Googlepay scanner....
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R
Raju Bj
Oct 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in electric connection

I applied for new connection - application No.[[protected]]. Reference ID[protected]. The connectioon has not been sanctioned so far despite the fact that all documents asked were submitted.apply date 02/11/2019. Payment amount 747.00 Transaction ID RIDD[protected]. I tried to rang up Domjur -CCC-3135400 and station manager but no satisfactory reply is given At the outset, i was told that the required documents have bee filed. When I gave the...
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Utpal M
from Kolkata, West Bengal
Oct 16, 2021
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Power supply off everyday

Address:Bishnapir, Rajarhat

Everyday electric power supply off for 5 to 10 minutes without any reasons. It's happened 4 to 5 times in a day. Please solved this....
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M
mirsha01
from Kolkata, West Bengal
Oct 15, 2021
Oct 24, 2021
This thread was updated on Oct 24, 2021
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Payment refund

I paind the electricity bill via online mode (billdesk) and it ws successful but after that it my balance is showing stll 0 on WBSEDL portal to generate online voucher.
I also logged docket complaint 4 times but it's getting closer without any action.
Please reimburse my money and I have attached the bill details as proof...
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I made a payment via scanning QR code on the bill and paid exact amount and the amount was deducted from my account but still not received any verification messages or in wbscdcl forum still it's showing the payment is undone. How can it be possible for a prestigious websites?...
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A
anupamc05
from Ashoknagar Kalyangarh, West Bengal
Oct 6, 2021
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Loose connection from electric pole

Address:1084/2, Ashoknagar, P.O. Ashoknagar, District- North 24 Parganas

Electric connection is not coming to my domestic meter box. My personal electrician informed it is a fault of connection from nearby electric post....
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W
webTech chanel
Oct 4, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
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Amount got debited, still not showing under failed /pending/successful

Hi sir, my consumer ID is[protected], I paid the bill amount for the month of October 2021 dated on 04.10.2021 the amount got debited but no bill was generated or even no transaction is showing under failed/pedning syatus. Please help Me out

Regards
Pradip saha [protected]...
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Akashdeep Patra
Oct 4, 2021
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Amount deducted still bill is due

Address:bg-125/1, rabindra palli , keshtopur, Kolkata

Sir/Madam,

I paid my electricity bill through Google pay using the QR code provided by the electricity bill, and the transaction was successful yet I didn't receive any confirmation, now after 2 and a half months I got a late fee notice saying that I didn't pay the bill, I checked the online portal the bill payment history isn't there .

I should not be liable to pay the late fee at all, please help me to resolve...
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T
Taslimak15
Oct 4, 2021
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Demand for brief for new connection

Address:Moyna godi barasat kolkata 700125

I applyed for new electric connection for my home on noa para barasat electric office i submit all document after that they came for inspection and demand for brief for rupees 5000 after that i complain to the station manager then theye said we will issue a quatataion then i pay for the quation and after that they said we will reject your connection beacause you dont gave us brief...
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