[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — Bill paid through ECS and claimed arrear by the WBSEDCL ,Tegharia Branch of Kolkata

Address:

Kolkata, West Bengal

I, the Secretary, Kendriya Vihar Co-operative Housing Society Ltd, Kendriya Vihar, VIP Road, Kolkata 700052, a housing of Central Government officers has received complaints from its large numbers of Members that, inspite of making arrangement with the Bank, agreed by the WBSEDCL for making payment of bill through ECS (UNLIMITED), the personnel of WBSEDCL are often threatening some old and senior citzens consumers that they are going to disconnect their connections for non payment of outstanding bill .Where as Bank has paid and regularly paying all bills raised by the WBSEDCL . It is not understood how and why such people are often allowed to raid our premises and threatening our members most of whom are cardiac patients . When challenged the fellow has asked the consumer to contact the Tegharaia office, which is not possible for such almost invalid people . If at all some arrear bill (outstanding or old arrear) is required to be paid by the consumer, the same can i) either be added to the current bill convincing their (consumer's) banker to make payment or ii) can depute a personal with a letter of identity in the society office any convenient to collect the amount, since it was a fault of the Electricity department AND NOT OF THE INDIVIDUAL .I on behalf of the society assure you that all kind of co operation and assistance will be provided by the society to WBSEDCL to collect the same . Thanking you and assuring all kind of co-operation . But Please stop harassing our senior brothers and allow them to live peacefully . G.Mukhopadhyay Secretary, Kendriya Vihar Co-operative Housing Society . [protected] /[protected]