[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — Fault Repairing Charge

Address:

Hooghly, West Bengal

Dear Sir /Madam, first of all congratulate you for improvemt in your connection and service. But I have a small query and complain. I register a docket (docket no.[protected] due to power failure only in our house in our locality on 29th September, 2014 at around 2:30 pm. The servicing persons came at around 5 pm. They checked the connection and suggested to change the complete wire that connected our house meter from street pole and they informed us that it will cost approx Rs.1100 to Rs.1200 otherwise give us a option to purchase the require wire and supportive thing and after that again report the docket and they will do the job against a nominal charge. And they went back left ourselves in the dark. I would like to know that should we need to pay the money to change the wire that connected from house meter to electricity pole on the street. Kindly inform us the details. Thanks & Regards, Salil Kumar Banerjee Email I'd - [protected]@yahoo.co.in Consumer I'd[protected]