[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — Misbehavior done by the meter reading collecting personnel of wbsedcl

Address:

North 24 Parganas, West Bengal

CONSUMER ID:[protected]
INSTALLATION NO: 5686479
METER READING UNIT: AWA01QMR
JURISDICTION: KAMPA CCC

Sir,

I, DEBU PRASAD SARKAR, an electricity consumer of WBSEDCL, regret to inform you that I want to register a grievance relating to the misbehave done with my wife of age 56 yrs by the meter reading collector personnel on 29/07/2014. This same incident also done by the same person on 20/04/2014.

I am an old consumer of WBSEDCL since 1989. My meter is installed at an height of 6 feet from ground to avoid child contact by the WBSEDCL personnel. My meter loading capacity is increased, meter and associated load wire from post is changed and many rectification done but no question arises to lower the meter till 19/04/2014. Meter reading is clearly viewed where it is installed by the WBSEDCL personnel sine 1989 and no problem arises.

But both incident during collection of meter reading on 20/04/2014 & 29/07/2014, the collecting personnel forcing to reduce the meter height arrogantly and threatening otherwise won't collect the meter reading in future or may take wrong reading and that will be our responsibility. I telephoned Mr. ghosh, station superintendent, Kampa CCC, and describe the entire incident but he also raised question regarding the issue and forcing us to follow the verbal instruction without survey. No written instruction is provided by the station superintendent regarding the issue till now. I never expected this type of ill treatment from wbsedcl.

I felt totally distressed regarding the incident as I am of age 60 yr and my wife of age 56 yr and we alone reside in this house now and if this type of threatening still occurs this way then I have to move to higher authority with petition to stop this humiliation and threat done to my aged wife.

Hence, it is my utmost request to look into the matter and kindly take needful step to stop this menace and humiliation by the meter reading collecting personnel of WBSEDCL at your earliest convenience and obliged.
Thanking you.

Yours faithfully,

Debu Prasad Sarkar

Mob: [protected]
Email: [protected]@gmail.com