West Bengal State Electricity Distribution Company [WBSEDCL] — Prolonged power cut and poor service

Address:	Kolkata, West Bengal, 700102
Website:	www.wbsedcl.in

Indian consumer complaints forum

Respected sir/madam,

We are residing at given below address. Since today morning 11am till now we have been facing power cut and have lodged a complaint with wbsedcl krishnapur, prafulla kanan department.

However, after some delay, the department gave us a call back informing that they will not be fixing the transformer problem until next morning - although the issue has occurred way back during broad daylight today morning, keeping in mind the rising summer temperatures (~38 deg cel) when electricity disruption is an emergency.

Moreover, other dwellers in our locality with the same manual connection are still consuming electricity without any interruption. This is not at all acceptable as we, being authorized consumer, have been denied necessary electricity supply - which also hinders other utility services like water, refridgerator, etc at home.

In time of emergency, we have been denied necessary electric supply although there is provision for a temporary connection.

My address:-
P-33 thakdari, saltlake added area
Landmark : mission house
P. O. Krishnapur, kolkata - 700102

Wbsedcl consumer id[protected]
Complaint docket number - 3761049
Complaint log date - 27/06/2016

Regards,
Ranjan chatterjee
([protected]@yahoo.Co.In)
+[protected]