West Bengal State Electricity Distribution Company [WBSEDCL] — Unexpected, erroneous excess and faulty billing

Address:Jalpaiguri, West Bengal

Dear Sir,

I stay outside my Jalpaiguri residence for most of
the days of a year which I intimated in several occasions. . During 2014 I
stayed almost all the days outside due to my occupation. Although my meter
reading was 377 as on 23.02.2015, WBSEDCL, Jalpaiguri Centre has erroneously
and intentionally prepared a bill quoting false meter reading as 1158 and
placed a large burden of electricity charge upon me. Subsequently WBSEDCL
disconnected power supply to my premises unilaterally. I submitted a complaint
letter on 23.02.2015 mentioning all the facts. Since I was in need of power
connection, I deposited the required sum of Rs. 4, 457/- to get back power
connection immediately. Today I visited WBSEDCL Jalpaiguri office to enquire
how I can pay in advance to avoid unusual penalty. In previous situations, I
received bills amounting Rs. 84/- for a quarter. Today I have been given a bill
for Rs. 327/-(payable within due date (12.03.2015) which is much higher than
Rs. 84/-. On scrutiny I find that LPSC (Late payment surcharge) for Rs. 188.77
has been added with my bill which is quite unexpected, while I have already
paid excessive billed amount for unconsumed[protected] units. Previous meter
reading has also been erroneously mentioned as 1158, which the reading is 377.
The meter is in operation and that has been checked by WBSEDCL personnel after
reconnection. Outstanding amount for Rs. 55.65 has also been mentioned in the
bill, while I have paid everything in advance. This bill again I have paid to
avoid unwarranted complications of disconnections etc. But Sir, I am very much
annoyed with such undesirable billing putting financial loss, burden and
anxiety over me.

Please take up immediate action to stop such practice of ill
performances and adjust all the excess payments.

Expecting your rightful action.

Thanking You,

Yours Truly
Saibal Kumar Chowdhury
Consumer ID[protected]
Installation No-1788178
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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