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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Apr 17, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

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West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 17

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R
rajwrit
May 2, 2021
Mar 21, 2022
This thread was updated on Mar 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Pending for Payment

I have paid my recent WBSEDCL electricity bill for the month of May, June, July 2021. I have used the QR code to pay the amount through Google Pay. It has been many days and either the payment has not been yet confirmed in the website or the confirmation came through mail or message. Below are the details of the UPI payment.

Rs.31**.00 has been debited from account **61** to VPA billdeskbqr.[protected]@hdfcbank on 30-04-21. Your...
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Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with GPay scanner.
UPI transaction ID is[protected],
Google Transaction ID is CICAgKDltyhcg
Bill Amount: Rs. 780/-
WBSEDCL Consumer ID:[protected]
Payment Date: 30.01.2021

Payment by Soumik Dey from Gpay UPI Scanner. Money debited from my CItiBank account.
Transaction successful, but no confirmation...
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Address:Madanpur, Nadia

Paid money to : Wbsedcl
Paid to : billdeskbqr.[protected]@hdfcbank
Date : 11:17 AM, 27 Apr 2021
Amount : ₹2034.00
Status : Success
Remarks : UPI
Bank Reference ID :[protected]
Transaction Id : APLAPMiPJ3rHtIpwCBmfCu0XwM487F32osE...
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Address:BALLY, NISCHINDA ,HOWRAH ,711227

Dear Sir/ Madam,
I paid WBSEDCL electricity bill using Google pay on 27.04.2021 at 10:32 AM . UPI transaction ID is[protected], to WBSEDCL billdesk, from KOUSIK CHANDRA PAL (Axis Bank), google transaction ID is CICAgOD4tM-2Ow. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name:...
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R
Raman Saha
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Line Pool Around My Home

Address:C/O, Sambhu Nath Saha ,Majhabari,bidhan more near fakdaibari bazar,Dabgram-2,Post -Ghogomali,PS- Bhaktinagar,Siliguri,Pin-734006

Dear Sir/Mam,
we are having a hard time because of there is a line pool in front of my house, we would have benefited if this pool had been removed and relocated.
So i will request to all please solve my problem at the earliest....
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S
Shubhadip Chakraborty
from Noida, Uttar Pradesh
May 7, 2021
This thread was updated on May 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill not generate for payment using QR code

Consumer ID[protected].
Payment Amount - 2335
Payment Date - 10/Nov 2020.
Consumer Name - Joyram Chakraborty.

I have paid my bill by Gpay, using QR code in bill hard copy.
Bill not generate for this payment, details attached in reference image.
It's already for than five months now.
Kindly refund the amount paid....
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N
Niladri92
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Recharge amount not reflected

My consumer id is[protected] and today morning I have online recharged 1000/-, but the amount has not reflected yet to generate the voucher.
The payment was done through PhonePe and the transaction id is T2104121231524027792478....
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A
Arindam Das AD
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Power check

Address:ChhatgenduGuri. chhatrampur.Tufanganj
Website:[email protected]

Please canent power is vary bad condition please all cabel recheck or fuse canect...
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Bill payment successful from savings account and received to bill desk but the status of bill is not successful still.
Transaction ID - 104111050572302279955...
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A
Advocate Krishna Kumar Singh
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Cutting of branches of tree

Address:ASANSOL, NEAR ASANSOL BUS STAND, DIST- PASCHIM BARDHAMAN, WEST BENGAL
Website:www.wbsedcl.in

Respected sir/madam,

With due respect and humble submission, I, Krishna kumar singh, the Son of Mina debi Singh, a consumer of WBSEDCL under Asansol division, at sunview park, 2. No. Mohishila colony, asansol-713303, want to inform you that the branches of my tree have grown longer and are lying and touching on the overhead electric wires connecting my house to the lamp post which is really hazardous and may tear the wires...
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Ref:
Consumer ID:[protected]
Consumer Name: DEEPTARSHI BISWAS
and
Consumer ID:[protected]
Consumer Name: ITIKA BISWAS

Payment of Rs.2872.00 and Rs.3915.00 respectively for the two above mentioned respective Consumer IDs is done to WBSEDCL, using IB Debit Card on 06/04/2021 at respective times of 19:32 and 19:29 IST.
Yet after the respective amounts are debited from our Bank Account,...
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S
Shivshankaragarwal1988
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Spelling mistake of name

It should be SHIV SHANKAR AGARWAL instead of SHIV SANKAR AGARWAL...
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I paid my pending electricity bills in the name of my father from QR code that mentioned in the WBSEDCL bill generated. But it was not credited in the account.
I call helpline 19121 but they are not helpful.

Consumer Id:[protected]
Name: Chandi Das Banerjee

Kindly help me....
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S
sayan100
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not generate payment receipt of payment through qr code in electric bill

Address:Ruinan,Sabang,Paschim Medinipur,721144

Sir, I am Swapan kumar Ghorai from Ruinan, Sabang, Paschim medinipur.My consumer id[protected].I paid my postpaid electric bill through online by scaning qr code in the given bill on 31.03.21 at 8.14 pm but till now i can't get any payment confirmation and any payment receipt till now.please generate my payment receipt or refund my money as soon as possible.
For clear understanding i attach the payment receipt in it....
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R
Rajshekhar Majumdar
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Payment debited but not proceed

I have made a payment from upi id [protected]@okaxis, but till now payment has not credited to WBSEDCL... Pl check the same at your and refund it asap...

UPI transaction id[protected]
To- wbsedcl.billdesk@hdfcbank
From- [protected]@okaxis
Amount-₹980.00
Date- 31.03.21...
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Consumer No.[protected]
Billing Off: LAUHATI CCC

Details of the last 2 payments made:

a) Date: 01/02/2021: Amount Rs.24261/-; Transaction ID VAE[protected]; Invoice No.[protected] for FEB2021
b) Date: 01/03/2021: Amount Rs.18727/-; Transaction ID VIC[protected]; Invoice No.[protected] for MAR2021 and APR2021

Please restore the service immediately...
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Consumer Name: Goutam Kumar Saha
Billing Off: LAUHATI CCC
Customer ID:[protected]

I've no outstanding as on date, but the service connection has been disconnected today. Please restore the service immediately.

I made a payment of Rs.24261/- on 01/02/2021 towards payment of bill for Feb2012; Transaction ID: VAE[protected]

Subsequently, I made a payment of Rs.18727/- towards payment...
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B
Baibhabi Mahanti
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High bill

Consumer Id:- [protected] Installation N0.[protected], Meter N0.- L05548703

To,
The Station Manager
South 24 Pargana
West Bengal

Sub:- Letter of Complaint to The WBSEDCL for Excess Billing.

Sir,

I am quite surprised and quite shocked to receive the electricity bill amounting Rs. 3, 066 against electricity consumption for the last one year since no one is...
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R
Ruidas7
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Not refund

Address:Wbsedcl,west bengal

10 feb 11:48am transaction 2213 rupees to [protected]@hdfcbank by google pay ....
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K
K Mitra 06
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Bill Paid and not credited

Address:Bansdroni

Consumer Number :[protected]

Bill paid on 29th December, 2020

Amount Paid Rs 4529/-

Credited to the beneficiary WBSEDCL account XXXXXXXXXX4076 on 29/12/2020 01:22:09 with RRN[protected]

Paid From : ICICI Bank...
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