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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Mar 28, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL]
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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

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West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 20

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S
shaunak mishra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 bills paid through qr of phonepe but bill still showing unpaid

Dear sir,

I am Shaunak Mishra, resident of Halderpara, Vill PO Krishnadevpur, Dist Purba Bardhaman, West Bengal, PIN 713405. (WBSEDCL KALNA BRANCH)

CONSUMER ID[protected].
NAME SHAUNAK MISHRA
REGISTERED MOBILE [protected]
Sir, I would like to inform you that after receiving the bill ( Bill period- January 2021-March 2021 on 26/12/2020. I have paid the outstanding billing amount of Rs.2666.00...
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A
Aditya Mukherjeee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

I had scanned the QR code present in the bill and then paid through Google pay. There the payment was done and money was debit from my bank account. But now when I am opening the WBSEDCL APP it's showing due. Here is my bank message... Rs1109.0 [protected]@SBI UPI frm A/cX1214 on 03Jan21 RefNo[protected]. If not done by u, fwd this SMS to [protected]/Call [protected] or [protected] to block UPI...
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Address:BEGAMPUR (NEAR JB MARKET),

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner on 28th december 2020 AT 4.53 pm. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from AISHIK PAUL (Airtel Payment Bank), google transaction ID is CICAgKCT4oSaTA. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status...
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S
Soumitra Bhowmick
from Mumbai, Maharashtra
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I am being billed based on IDLE METER

Meter is not working (Consumer No.[protected]

December Qtr, 2020 (Oct-Dec) billing being low, I checked the latest meter reading on 28th Sept, 2020 and found that my Electricity Meter is not working. On the same day I lodged an on-line complaint at WBSEDCL site under docket number33975930. There being no response or action from WBSEDCL even after a fortnight, I checked the status of my Complaint at WBSEDCL site and found to...
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S
srs123andu
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Electricity stolen complaint

Address:Burnpur

Electricity is being stolen from four or five houses in my neighborhood.
I humbly request you to come here and investigate there houses
I am mentioning the name of one of them, whose main family member is Ram Lal Sharma.
Address:- Vill- Dharampur Near Dharampur post office, Mandir Road
Town Burnpur, City Asansol, District Paschim Bardhaman State West Bengal Pin- 713325...
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S
Shyam_1987
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bill payment issue.

Address:2No.kodalia old Baisakhi sarani, bandel,Hooghly-712123

Dear sir,
I am Shyam Sundar Nandi, resident of 2No.Kodalia(Old) Baisakhi Sarani, Po-Bandel, Distt- Hooghly, Pin-712123, a consumer of WBSEDCL, my consumer id[protected], Inst no[protected].
Sir, I would like to inform you that after receiving the bill ( Bill period- January 2021-March 2021 photocopy of bill attached) I have paid the outstanding billing amount of Rs.1089 through phonepe application by QR Code scanning procedure...
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H
handloom sarees
from Powai, Maharashtra
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Bill paid but still demanding money

Address:West Bengal

Consumer I'd :[protected]
Name : Roma Basak
Bill period : November 2020 to January 2021
Bill date : 31/10/20
Amount of rs 3619/ paid through Google pay upi I'd :[protected]
On date 08/11/2020
But today I got a notice from wbsedcl for unpaid the said amount.its so much harrassing pls try to solve the above problem...
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H
handloom sarees
from Powai, Maharashtra
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Bill paid but still demanding money

Consumer I'd :[protected]
Name : sambhu nath Basak
Bill period : November 2020 to January 2021
Bill date : 31/10/20
Amount of rs 12201/ paid through Google pay upi I'd :[protected]
On date 08/11/2020
But today I got a notice from wbsedcl for unpaid the said amount.its so much harrassing pls try to solve the above problem...
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R
Rentu singha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Electricity bill payment

Issue regarding two WBSEDCL electricity board bill payments done through GOOGLE PAY APP.
Amount -1327, upi transaction id[protected]
Date - 12/12/2020, time - 12.28 pm.
Amount - 627, upi transaction id[protected], date -12/12/2020, time - 12.27 pm.
Bank name - ALLAHABAD BANK.
GOOGLE PAY is showing successful transaction but the amount has not been credited to WBSEDCL board.Please solve it Sir/Mam....
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Address:Barrackpore

I have make payment of electric bill of consumer id number[protected] by respectively by QR code given at the wbsedcl electric bill on 13/12/2020 but still the wbsedcl shows that the bill have not paid yet....
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S
Sourav1982
from Kolkata, West Bengal
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Abnormal Electricity Bill

Ref: Consumer ID:[protected]
Installation No. 19290581
Invoice No.[protected] for December 2020
Supplier/Vendor: WBSEDCL

Dear Sir/Madam,
This is in reference to the above Electric Bill for the same Consumer ID by the WBSEDCL, kindly note that I think there is some problem in our current electricity bill for the month of December 2020, as the regular average Monthly consumption has always been in...
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Address:VILL- BORODANGI PO- KOLAGHAT PS- KOLAGHATDIST-PURBA MEDINIPURPIN-721134

I have paid two electric bill by amazon pay and google pay of amount 13213 and 8291 rupees even the transection was sucessful at 10/12/2020.At the next day i wanted to download the payment recipe from the website of WBSEDCL but it shows that the bill is due,...
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D
Dev Hansraj Biswas
from Powai, Maharashtra
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New meter not installed even after 11 months of payments

Address:BAKHRAHAT CCC, Bibirhat More, Kirtankhola, West Bengal-743377

Dear sir,

I, Chandra Mondal, have an existing connection from wbsedcl (Consumer id:[protected] for my house at Vill-Bagakhali, P.O- Khagramuri, P.S-Bishnupur, Dist-South 24 Parganas, 700140.

I applied for new meter (Application number:[protected]) for faulty previous meter and paid all necessary charges as per quotation received from wbsedcl on 30-dec-2019.

On contacting wbsedcl Bakhrahat CCC office...
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S
Sourav1982
from Kolkata, West Bengal
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Abnormally high Electricity Bill

Abnormally high Bill, Rs. 22, 366.00, previous month Bill only 4, 323.00, Several complaints at their office, any of their agent not collect meter reading several times but generated abnormally high bill. How it possible? Not collect meter reading, not collected unit but they generated high bill. Pls look into this matter urgently.

COMPANY - WBSEDCL, BORAL, KOLKATA
Consumer ID[protected]

Present and past...
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Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from NILANJANA MAHATA (United Bank of India), google transaction ID is CICAgKDDlpbOQw. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.br...
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Address:West Bengal, Sarat Sen Compound, Amdiha, Purulia, PIN - 723102

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Arka Char (State Bank of India), google transaction ID is CICAgKCDirGIEQ. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.
br...
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Dear sir/madam
I MD ALILUR RAHAMAN here by inform you that at the date 04/12/20, l have paid utility bill through UPI payment the name of SAFIUDDIN MANDAL, consumer I'd is[protected], but balance have been deducted from my account, but bill payment shown failed after two days and deducted balance yet not refund at my account.so in this situation i want your kind concern that I back my refund.for more details i have attached all the...
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A
from Powai, Maharashtra
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Power cut

Address:Plot AJ 16,KSTP ADDA South Dhadka Asansol, Near City Model School

No electricity...
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K
kushalpolysacks
from Powai, Maharashtra
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Defect in meter

Address:Hatisala, North 24 Parganas

Consumer ID:[protected];
Complaint for high bill for the defect Meter which is not working. Photo enclosed.
Please change the Meter and rectify our electricity bill.
my contact number is [protected]...
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S
Samiran80548105
from Powai, Maharashtra
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Non availability of Master card

Address:Shree Om Tower 1st floor Chinsurah, Hooghly, WB

I have applied for new electricity connection on 24.01.2020 and paid the new connection charge and security deposit of INR 2905 & 1000.After one meter was installed in my flat. But I did not get any bill so far against my connection and after enquiry I came to know that Master card against my consumer ID[protected] was not created. For the last 3 months same statement coming.

Please do the needful.

Samiran Mandalbr...
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