West Bengal State Electricity Distribution Company [WBSEDCL] — Change in consumer name not done despite taking prescribed fees 6 months back

Address:700091
Website:www.wbsedcl.in

I had purchased a premises at cj block, salt lake city, plot no. Cj-104, ground floor, bidhannagar, kolkata-700091 from mr. Chandan bhattacharyya. I had submitted to wbsedcl an application with prescribed fees for changing the name of consumer id[protected], installation no. 01943719 in the name of mr. Chandan bhattacharyya to my name (Samir kumar bhattacharyya) in december 2015. However, till date they have not changed the billing in my name despite my 11 time visits to their customer service centre at bidhannagar cf block and writing e-mails to every authority named for solving customer grievances and their ombudsman. Only one email of mine was responded by cm, bidhannagar ii, advising that delay is due to some technical problems which they will be sorting out soon. But till date nothing has been advised to me despite my followup mails. Please help. I am under tremendous mental stress as i am paying electricity bills in some other person's name to have the continuity of supply of electricity. Regards, samir kumar bhattacharyya, mob no. [protected].
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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