West Bengal State Electricity Distribution Company [WBSEDCL] — Low voltage and voltage fluctuation regularly every time

Address:

Howrah, West Bengal, 711112

My consumer id :[protected]
Address : hatpukur, ramrajatala, howrah, west bengal, 711112

For last one month, i am facing low voltage and voltage fluctuation problem regularly every time. My ac and other electrical elements are not performing and getting affected.
When contacted wbseb, they informed me that we have to wait for rain because it is their earthing problem and a bit rain can resolve this.

But i have paid good security deposit and also informed about my ac. I have taken 1.8 kv connection for my 1 ton ac whereas in wbseb website they suggest to go for 1.5 kv for 1 ton ac.

Hence i request to resolve this problem early ( waiting for rain can not be a solution when i have already paid for high volt supply)

Thanks and regards,
Amitava ghosh