[Resolved]  Western Digital — WD HDD not being recognised

Hello Amandeep885,

I am glad to help you out. Based on your post, its may be a driver or path issue. I give you some basic troubleshooting steps. It may help you to solve the issue..

Step 1: Check and update drivers in device manager.

If the HDD appear in device manager. So please follow the below steps to update the drivers.

1)Open the Control Panel.
2)Select Device Manager .
3)In the Device Manager, expand "Universal Serial bus controllers".
4)Right click on your controller and select Properties.
5)In the new window, click on the "Driver" tab and select "Update Driver". Then select "Search automatically".

Step 2 :

1)Restart your computer, and then try to access the drive or disk again.
2)Check drivers in device manager.
3)Try to connect with different USB ports with the same computer.
4)Change the USB cable (USB 3.0).
5)Try a different disk to make sure that the problem is with the computer and not with the original disk.

If you still face the problem, Please run the Windows Data Lifeguard Diagnostics in your system, it may help you to find the issue.

Please refer to the link below for Windows Data Lifeguard Diagnostics:

http://wdc.custhelp.com/app/answers/detail/a_id/940 .

Hope it helps.

passport problem

Hi .. my 500gb wd passport is creating problem. When i connect it to my PC, it gets connected but sometimes it starts giving clicking sound. Why this sound is coming?? Is it due to some virus or what??