[Resolved]  Western Digital — where to find drivers

Address:East Singhbhum, Jharkhand

Hi. i have 500 gb external western digital hdd which is running fine. I want to know where to find the drivers in case pc stops recognizing it. And tips for healthy maintenance of hdd. And one more thing that, how can i check my hdd for bad sectors.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Western Digital customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi sumit45,

This software meant to test all drives, you may use it to test other drives. But make sure you use it on Windows as it will not support the MAC OS.

Hope it helps.

Lincon_WD
Hi sumit45,

You may download drivers for WD products from the link below:

http://products.wdc.com/support/kb.ashx?id=fngmMA

For maintenance keep the hard drive in a safe place.

It should not fall down.

It should not be pressed with heavy weight.

Clean the stuff which you are not using or you don't need.

To check the bad sectors on HDD, you may run the Data Lifeguard Diagnostics.

http://products.wdc.com/support/kb.ashx?id=QY32jX

Hope it helps.

Lincon_WD
Does this data lifeguard diagnostics work with other make hdd's also?
is there any software for making my hdd password protected?
Hi sumit45,

The WD Data Lifeguard Diagnostics works with all the drives if you are using Windows.

Due to limitations in Mac OSX, the drive will need to be connected to a PC running Windows in order to run our diagnostics.

Lincon_WD
Hi sumit45

WD provides a software called WD Security to make the hard drive password protected.
You may download the WD Security from the link below:

http://products.wdc.com/support/kb.ashx?id=74ivGP

To set up and use WD Security you may visit the link below:

http://products.wdc.com/support/kb.ashx?id=iy7wcJ

This link has step by step guidelines to set up the WD Security.

Hope it will help you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Western Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    243
    Pending
    0
    Resolved
    94
    Western Digital Address
    3355 Michelson Drive, Suite 100, Irvine, California, United States - 92612
    View all Western Digital contact information