Whaaky.com — Duplicate product (phone) with real "nokia" logo

Tanbir Hasan

from Kolkata, West Bengal

Address:	Hyderabad, Andhra Pradesh, 500016
Website:	www.whaaky.com

I had ordered a nokia phone within a low range from Whaaky.com site. This site did not mentioned that this phone is a duplicate or refurbished phone, but after i got the phone, i saw the phone is totatly duplicate chinese phone with real "Nokia" logo. Now i returned the phone to their adderes for refund, but they are not refunding my money instead of replacement.I have Mailed and called on their contact number for a long days but they did not replying.I had ordered the phone as a real genuine phone because they didn't mentioned that phone is a duplicate chineese or refurbished phone. So, i dont want any refurbished phone and i submit a complain for refund of my money along delivery charges.

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Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Apr 30, 2016

Updated by Tanbir Hasan My order No. S[protected]
Courier Name : DELHIVERY
Courier Consignment No :[protected]
Date of shipping :[protected]:28:04.0 Track this item : View Status
Your Contact number : [protected]

Order Details :
S.No Item Name Short Desc Order No Qty Estimated Dispatch Date Price
1 Buy Nokia 230 @ 1899

Shipping Address :
Tanbir Hasan
M-313, B.P TOWNSHIP, GARIA, KOLKATA-700094, WB, IN,
KOLKATA, WEST BENGAL-700094

Vendor Name : Hanuman Sansthan
Vat Number : Total Amount Rs. 1899.0
SD Cash Redeemed Rs. 0.0
Shipping charges Rs. 0.0
Cash Handling Charges Rs. 150
Vat (%) 5.0
Payable Amount Rs. 2049.0

Jun 02, 2016

Updated by Tanbir Hasan They still did not refund my money...its been 11 days they emailed me to send me a cheque, , , , but they did not.