Whaaky.com — Returned the product, but not processing further

Hi I have ordered for denim jeans in whaaky.com, the product shown denim
4 jeans with different color when i ordered. When I got the courier,
recipt was mentioned denim jeans outside courier pack but when I opened
the courier there was garbage jeans. some kind of fashion brand jeans
with same color. When I tried to call there customer support no one is
picking the call although they are not replacing or refunding the
product when i email to them. I got email that its against company
policy to refund or replace. When i posted comment on whaaky facebook
page. they blocked me. Its truly fake site.


Now I have returned the proudct from 16/7/2014 and recieved the confirmation email that they recived the product. But now they are not responding my email.

Please help me to get my money back.
Was this information helpful?
No (0)
Yes (0)
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Complaint comments 

Comments

Still not resolved. No one is replying back to me. I had sent product back to them and they receievd but now no processing for money transfer to my account.

Please see the image for email they sent me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information