[Resolved] Whaaky.com / Way2Online Retail — Delivery o[censored]sed products | |||||
I had ordered a set of 3 jeans and 3 shirts.. Order No. S[protected] which was delivered to me today (12th March 2016)... Unfortunately the shirts in the pack were used ones... This is totally unimaginable... !!! One of the shirts do not have cuff-button... it has been covered by cellotape !!! Was this information helpful? | |||||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Apr 07, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear Killi Srinivas ,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement –Refund of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
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No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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