[Resolved]  Whaaky.com / Way2Online Retail — Order no [protected]

Address:Pune, Maharashtra, 411019
Website:whaaky.com

Dear Sir / Madam,

As per your advertisement we placed an order for Samsung Guru - 2 mobiles for Rs. 1549.
We have received our order no [protected] as on 27/08/2016 but we have received only 1 mobile & 2 chargers out of those 2 charges 1 charger is of different model.
Delivery person said after opening the package we are not allowed to take back ordered parcel. But for safer side we opened it & found above discrepancy.
We expect your needful response at the earliest.

Regards,
Pravin Potnis
[protected]
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Feb 26, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team
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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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