[Resolved] Whaaky.com / Way2Online Retail — Return product for order id : s[protected]

Ninni2212

from Delhi, Delhi

Address:	New Delhi, Delhi, 110043
Website:	www.whaaky.com

My order id : s[protected]
Payment mode : debitcard
Order placed on :[protected]:49:41

Order details :
S. No item name short description order no qty estimated dispatch date price
1 buy 2 samsung bluetooth @ 599

Useful for both music and calls

S[protected] ships in 7-10 business days rs. 599.0

Shipping address :
Nidhi
Ab-16, first floor, safdarjang enclave, community centre, new delhi,
South delhi, delhi-110029 total amount rs. 599.0
Sd cash redeemed rs. 0.0
Shipping charges rs. 0.0
Payable amount rs. 599.0

My order was delivered on[protected], and found one of them defective and not the same as i ordered.

I want to return my order.

Name: nidhi
Email id: [protected]@gmail.com
Contact no.:[protected]

+1 photos

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May 24, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Nidhi,
Order no: - S[protected]

We apologize for the inconvenience caused to you. We will reship the product ASAP. Once dispatched, you will receive a mail with the consignment number and courier name.
If product will not dispatch soon, we will refund your amount.

Thanks Regards Whaaky Team

Sep 28, 2016

Updated by Ninni2212 Dear sir,

I received mail that:
(Dear customer,
This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name.
Regards
Team Whaaky

from: Whaakysupport <[protected]@whaaky.com>
to: Nidhi Sharma <[protected]@gmail.com>
date: Wed, Sep 14, 2016 at 12:46 PM
subject: Re:
signed-by: whaaky-com.20150623.gappssmtp.com
encryption: Standard (TLS) Learn more
: Important mainly because it was sent directly to you.

But i haven't received any mail with regards to the dispatch of my order, It has been too late.
Kindly either return my money or dispatch the product.

Thanks & Regards
Nidhi
Email Id: [protected]@gmail.com