[Resolved]  Whaaky.com / Way2Online Retail — Send me defected Nokia mobile phone

Address:110018
Website:whaaky.com

Nokia Touch & Key Mobiles @ 1999
2 Nokia Mobiles
Order n. S[protected] 1...cash on delivery.
They send me defected and local Nokia mobile phone with local charger, with no battery.I tried thousand of times Customer care no.but no response.instead of these call charges deduct from balance.I want my money asap.pls take action hurry because already past 3-4 days send complaint through site, email and Facebook, and making call
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Feb 17, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Aug 27, 2016
Updated by sarika1894
Jab bhi delivery boy parcel lene aaye Jo refund ke liye complaint kiya hai ...pls cash bhi saath hi bheje...kyunki maine bahut si complaint read Ki hai kisi ke item to le liya but cash abhi tak nhi mila etc. So. Pls Jo policy customers ke liye hai cod WO hi company ke liye bhi ho kyunki na koi call receive karta or na hi koi reply...bus yahi vintee h Ki cash bhi jarur waapis ker de ...thanks
Verified Support
Jan 13, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 6th December 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team
Complaint comments 

Comments

Hi Sarika,
First You send a notice on available address & ask for relief's you want. Don't forget to mention that is they fails to comply then you will be constrained to file consumer complaint. Send notice by speed post. Keep track of Postal receipt. If Opponent failed to comply then you can move to consumer court where opponent has office. In case you have done transaction online then you can file your complaint in your areas district forum if yours demand is below 20 Lacs. If above 20 Lacs you need to file the same complaint before State Commission. For Further guidance please contact me. [protected].
Best Regards.
MR. AADIL JAHAGIRDAR.
Whaaky.com / Way2Online Retail Customer Care's response, Jan 13, 2017
Verified Support
Dear Customer,
Order no: - S801769346
We are here to assist you better.

We have refunded your amount on 6th December 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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