[Resolved] Whaaky.com / Way2Online Retail — Damaged, defective, non working product received | |||||
I have ordered phones in the item name india ka offer @1449 (order # s[protected] on 26th september 2016 in whaaky.com online shoping cart. however, we received phones on 07th october 2016 in a non working condition and also the phone panels are pasted in gum and looks very dirty. this is not at all worth to the money we paid. and the are not respondig for the mail that im sending, notvanswering the phone calls... Was this information helpful? | |||||
Nov 8, 2016 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Oct 08, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear Giridharan Srinivasan, Order no: - S[protected] As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected] Thanks Regards Whaaky Team Verified Support Apr 24, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Giridharan Srinivasan, Order no: - S[protected] This is to inform you that we have refunded your amount in your account. Kindly check your account. The details pertaining to the refund are as below: Transaction Ref id: - [protected] Refunded on: 15th October 2016 Thanks, Regards Whaaky Team | |||||
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Please Dear sir have Oder S[protected] Confireme date 5sep my oder 2 jeans and 2polo t shirt but i have not rcive polo t shirt please sir i reqest u yore stock retrun...
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No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016