[Resolved]  Whaaky.com / Way2Online Retail — Damaged, defective, non working product received

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.whaaky.com

I have ordered phones in the item name india ka offer @1449 (order # s[protected] on 26th september 2016 in whaaky.com online shoping cart. however, we received phones on 07th october 2016 in a non working condition and also the phone panels are pasted in gum and looks very dirty. this is not at all worth to the money we paid. and the are not respondig for the mail that im sending, notvanswering the phone calls...
Was this information helpful?
No (0)
Yes (0)
Nov 8, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Giridharan Srinivasan,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -

Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team
Verified Support
Apr 24, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Giridharan Srinivasan,
Order no: - S[protected]

This is to inform you that we have refunded your amount in your account. Kindly check your account.

The details pertaining to the refund are as below:

Transaction Ref id: - [protected]
Refunded on: 15th October 2016

Thanks, Regards Whaaky Team
Complaint comments 

Comments

Please Dear sir have Oder S[protected] Confireme date 5sep my oder 2 jeans and 2polo t shirt but i have not rcive polo t shirt please sir i reqest u yore stock retrun...

Dear sir no action my complain i am waiting yore pikup Please Provide the solution

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information