[Resolved]  Whaaky.com / Way2Online Retail — 2 months back my refund, the money request is approved but not send the money

Address:Guntur, Andhra Pradesh, 522007
Website:No

Dear sir/ My name is Ramasaidulu, My order Id no:S[protected], 2months back my refund the money is approved, already my bank details your received, but not send the my money, also not response my calls &gmail, please help me get my money back, please reply.
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Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Ramasaidulu, We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 Note: 1) The defective product should be dispatched within 4 business days for replacement of the same. 2) Kindly do not forget to mention the order number Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Verified Support
Feb 01, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Ramasaidulu, We apologize for the inconvenience caused to you . This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Verified Support
Feb 16, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer, We apologize for the inconvenience caused to you. Your product has been already dispatched by BMP courier. We are in contact with logistic team regarding swift delivery of your product. We will ensure that the product will be delivered soon. For further queries, kindly revert to [protected]@whaaky.com Thanks & Regards, Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Verified Support
Mar 02, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Ramasaidulu, This is to inform you that the product that you shipped to us, has been received by us. We can definitely go ahead to initiate a refund. Kindly provide us with the following details so that we can go ahead to credit your amount into your account again. Account Name (Savings / Current): Account Number: Bank Name: Name (as per Bank): IFSC Code or branch Name: For further queries, kindly revert to [protected]@whaaky.com Disclaimer: All the above details should be precise. Whaaky is not responsible for any wrong information disclosed by the customer. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Verified Support
Mar 18, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Ramasaidulu, This is to inform you that we have received your account details. We would be processing your Refund and after Refund your Money will be show in your account in 3 to 4 business days. Regards Your friends from Whaaky
Verified Support
Apr 07, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Ramasaidulu, This is to inform you that we have refunded your amount in your account. The details pertaining to the refund are as below: Transaction Ref id :- [protected] Refunded on: - 28/3/16 Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Complaint comments 

Comments

Dear sir, we are ordeted to one item, item Id no: S[protected], item name: 7 casual shirts. Received order to Date: 26-12-15, 1 shirt small size, 4shirts same colours, so I am complaint, return request is approved, so please requesting to send the courier boy to my address to collect the product, 4days replacement, or refund the money, Thanking you sir.
Dear sir, we are order to one item, item name is 7 casual shirts, order date: 21-12-15, order Id no:S[protected], order received date: 26-12-15, 1 shirt vwry small size, 4 shirts same colour, matireal low quality, my return request is approved. Please request to send the courier boy to my address, company custmer suport is not respond, pleaserefund the money, please reply, Thanking you sir.
Dear sir, My order no; S[protected], The return request is approvel, we send the product courier details, courier name: DTDC, Doct no: H63861739, Please replacement the item arrange best quality material. Shirts size 42, Thanking you sir.

Whaaky.com / Way2Online Retail — When is my replacement item shipped or refund the money.

Dear sir, My name is Ramasaidulu, My order name is 7casual shirts, My order Id no:S[protected], order received on 26-12-15, 1 shirt is very small size, 4 shirts same colours, material cheep quality, stiching very bad, My return request is approved, My diffect product item is shipped on 10-1-16, diffect product delivered on 11-1-16 at the 3.45pm, when is my replacement item shipped or refund the money, please reply, Thanking you sir.
Hi sir
My name is ramu singh and my order no.S[protected] man shirt is not received and i paid 999R's. Already pay so i request you to please my refund many and cancelled item
Thanks
Dear sir, My name is Ramasaidulu, My order Id no:S[protected], My return request is approved, My deffctive product item is shipped on 10-1-16, delivered to you on 11-1-16, when is my replacement item shipped or refund the money, custmor care is noy respond, please reply, Thanking you sir.
Dear sir, My name is Ramasaidulu, My order Id no: S[protected], when is my replacement item shipped, or refund the money. Custmor suporyt is not responded, please reply, Thanking you sir.
Dear sir, My name is Ramasaidulu, My order id no: S[protected], Material cheep quality, stieching is very bad, 1shirt is very smakk size, 4 shirts are same colours, My return request is approved, My deffictive product item is shipped on 10-1-16, received delivery on 11-1-16, when is my replacement item shipped or refund the money, please urgently, Thanking you sir.

halo sir, my name is gladish momin my Order ID : S[protected], 1/25/2016, i receive but its very bad quality and power bank also not working, i want to return and refund the money, urgent please reply...hoping you that you will recieve my mail...and reply soon ...
Dear sir, My name is Ramasaidulu, My order no:S[protected], Why is my reolacement item shipped, custmer support is not respond, please reply, to tahe action to cinsumer court.

Dear sir, My name is Ramasaidulu, My order Id no:S[protected], I've ordered 7casual shirts in tha website with COD option, once received order, I've cheeked the shirts, there is 1shirt very small size, 4shirts same colours, once I've contacted, They said we'll give the refu.d, but I've returned the deffiective item, but not yet get the money, also no response my calls & emails, please help me to get my money back.

Dear sir, My name is Ramasaidulu, My order no:S[protected], My return reguest is approved, replacement item is shipped, please send the replacement item shipped courrier details.
Dear sir, My name is Ramasaidulu, My order no:S[protected], My replacement item request is approved, way 2 online retail Pvt ltd replacement item is shipped, the bmp courier, Document no: 96184214, tracing the document nuber, invalid cheek the number, also not response my calls & gmail, Please sent the dispatching courier details my gmail.
Whaaky/way 2online retail pvt ltd online shop is warest, not response [protected]@whaaky.com & custmer care center number,
Dear sir, My name is Ramasaidulu, My order no:S[protected], way 2online retail pvt ltd replaceing item dispatching on 5-2-16, courial details frad, Bmp is not courier is aTransport, Document no:96184214, is invalid number, please arrange the reolacement item or refund the money, Thanking you.
Dear sir, your my replacement item Id no: S[protected], dispatching on 5-2-16, at BMP courier, Documwnt no:96184214, Tracing document number invalid, BMP IS ATransport is not a couurier, whaaky/ way 2 on line retail pvt ltd is cheeting by me, also no response my calls & gmail, please request me get my money back, Thank you.
Dear sir, way 2 online retail pvt ltd replacement item Id no:S[protected], dispatched at 5-2-16, at BMP courier, Document no:96184214, Taceing document number invalid, BMP is nota courier is Tranasport .whaaky on line is cheeating by me, pkease help me get my money back.
Whaaky/ way 2on line retail pvt ltd is cheeating. Replacement item Id no:S[protected], dispatched on 5-2-16, at BMP couruer, Document no: 96184214, Traced the net Document no invalid, BMP is a Transpoart not a courier, also no response my calls & gmail, please help me get my money back.
Dear sir, way 2 online retail pvt ltd / whaaky is cheeating by me, My name is Ramasaidulu, whaaky on line shop my replacement item Id no: S[protected], dispatching Date:5-2-16, At BMP courier, Document no: 96184214, Traceing to me dDocument no, invalid, please cheek the number, Bmp not a courier, is a Transport, Also no response my calls & gmail, item not reached, please help me my momey back. Thank you.

Whaaky/way 2 online retaul pvt ltd is warest online shopping, custmer supportnumber & custmer support mail not respond,

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