Whaaky.com — Whaaky.com has not sent prepaid delivery of shirts and no information regarding it... | |||
Dear Sir/Ma'am, I have made a prepaid order (net banking payment mode) for a pack of 5 casual shirts for which I have paid INR 1099 online at whaaky.com online shopping site. I have placed this order on[protected] after which they have sent an order confirmation email where they have mentioned that the estimated dispatch date is 7-10 days. After waiting till this duration when I track my status they have not updated any.There is no information following the same. Also upon calling them on their customer care number nobody is picking up the phone from last 3-4 days and only the bell rings. Then I have send an email to their support staff, but no reply till date. I request you to please look into this and please guide accordingly. Details are as follow: 1.Order number : s80777324 2.Order Placed on :[protected]:49:36) 3.Payment Mode : NETBANKING 4.Paid Amount : [protected]@whaaky.com 6.Whaaky Customer Support no. : [protected]. Personal details: 1.Name: Vikram Singh 2.Email ID: [protected]@gmail.com Regards, Vikram Singh Was this information helpful? | |||
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Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
I would like to convey my sincere thanks to you for the support you made to resolve my problem.With your instigation and support I finally received an email from Whaaky.com. Though it is not very approving but still for your information I have copied their email, please check the following :
For Your Information:
****" " " Dear Customer,
Welcome to Whaaky!!
We would be definitely happy to assist you. The order number s80777324 is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)
As an exceptional case, we have considered your request for an urgent dispatch. Once dispatched, you will receive a message with the consignment number and the courier name and you may track your consignment in the concerned courier website.
For further queries, kindly revert to [protected]@whaaky.com
Thanks & Regards
Whaaky Team " " "****
Sir/Ma'am, I have ordered it on 17th March 2015, consequently it should be dispatched till now even after considering the business days.
I am waiting for their appropriate response and will further update you/consumer site.
I request you that please guide anything necessary or please do the needful.
Regards,
Vikram Singh