[Resolved]  Whirlpool — Door shelf broken

Address:Bhopal, Madhya Pradesh

Dear Sir, I have purchased one whirlpool refrigerator dabble door 340 Ltr from reliance digital store Kolar road Bhopal dated on 05/08/2015 and it was delivered on 07/08/2015 after that engineer came for demo on 08/08/2015 and he has done his work then as per his instruction we have open the refrigerator after 2 hours for storing some things in that time we have found one door shelf has been broken in side immediately i have informed to reliance digital store to Mr. Piyush he called to the engineer for inspection, he came after 1 hours and found this is true and informed his higher authority they told me it will replace within 4 to 5 days without any charge. but today Mr. Piyush reliance digital store manger, engineer and his authority is denying for replacement of this part, they are demanding for charge for replacement. Now no body is listening my complaint hence sending the same. Request you to kindly resolve the same at the earliest. Thanking you, Regards, Prajeet Mujumdar Mob:- [protected]
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Complaint marked as Resolved 
Dear Sir, I have received new door shelf against my borken shelf dated on 19/08/2015. Thank you for your kind co operation. Complaint resolved. Thanking you, Regards, Prajeet Mujumdar Mob:- 09981993363
Whirlpool India customer support has been notified about the posted complaint.
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Dear Valued Customer,

We apologize for the inconvenience caused and assure you that we will address your issue on priority. Thank you for sharing your contact number and we will get back to you.

Warm Regards,
Reliance Digital

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