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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - Service issue

User
 manish982 on Sep 30, 2014
Sir/Madam I am user of whirlpool refrigerator which was purchased on 19 july 2013; from lotus Sapna sangeeta road Indore. Within a year so many problems occured. Now after warrenty period over again same problem we are facing. Every time your service centre is not supporting us properly. Again and again they are lieing. And now they are ignoring us. After registering complain no service engineer had come. And i want replacement because how many times we will suffer problems. At the time of purchasing we trust on whirlpool. Now what results are coming. Lotus is selfish showroom.Your service provider...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - NUTS OF REFRIGERATOR LEGS ARE BROKEN

User
 Ravi Gondwal on Sep 30, 2014
Whirlpool refrigerator model no.FF41B/2009, Type frost free Gross Volume 405 Ltrs, storage volume 373 Ltrs was purchased in Pune on August 2009. I am a defence Employee being transferable job. During transfer from Pune to Patiala, two nuts og front stand which are supported to legs are broken. I contacted local dealer in Patiala. He is unable to fix new one. My Mobile no.[7307396395] and address SANJIV AGARWAL, 105 / 2, Old cantt Mandir marg near Amar Hospital, Patiala cantt ( Pb ). 147001 .It is therefore you are requested to take action for fixing of two new nuts of stand at the earliest. Charges...
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Whirlpool India - Never Buy Whirlpool - Refrigerator not working and Service not responding

User
 Akash_grover on Sep 29, 2014
My 300ml, double door refrigerator was giving leakage problem and I logged a servicerequest on 24th Sep 2014.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Engineer visited on 9/25. He told us that he will charge Rs. 400/- instead of Rs 300 ascommunicated to us over phone by customer care as visiting charges. He upon checking the refrigerator, intimated that ‘Bimetal’ needs to be replaced andcharged hefty Rs. 1000/-for that. 26th Sep onwards my refrigerator started making huge noise and stopped cooling onthe lower section. I again logged...
Complaint comments Read comments Complaint category Appliances

Whirlpool India - Whirlpool not replacing compressor under warranty

User
 purohitn on Sep 28, 2014
Whirlpool is not ready to replace the compressor of our Refrigerator even though it is in warranty. Initially they charged us 3000 Rs saying that they will replace it, but after couple of days they returned the money saying that compressor is not available. Now they are requesting us to buy a new refrigerator. This is almost unbeliveable, that company like whirlpool is doing that. Details: Service request no.: GB0914008326Model: 11993DLX5S Serial: INE094801164 Thanks, Naresh Purohit...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Complain no.NP0714000903 of July yet not resolved

User
 quadrimustafa on Sep 26, 2014
My 2ton split a/c of whirlpool is not working since June. I have made two complains regarding this one on 9th June and subsequent on 10th July(complain no. NP0614000834 and NP0714000903 resp) . Shri ram referigeration who is the service provider had once replaced the compressor under warranty but with a faulty one. In spite of my repeated calls and reminder to whirlpool customer care as well as to Shri ram referigeration the faulty compressor is yet to replaced with a new one....
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Fridge was delivered with damages (scratches) on the door

User
 Anandraj Narendra on Sep 25, 2014
Hi Guys This is Gurumahes ! kindly make a note of it your customer care service peoples are not responding to my call, which means that i am fedup with your whirlpool products that i have given 3 times complaint about the product faulty. Since the complaint has been registered over 20 days! which i bought it from future bazaar....
Complaint comments Read comments [2] Complaint category Refrigerators

Whirlpool India - washing machine under breakdown since last 2 month

User
 mayank pithwa on Sep 24, 2014
Dear sir, we purchase whirlpool 360 bloom wash on DEC-13 and with us since last 8 months. machine has been installed by whirlpool service engineer. since installation machine not run in proper way same informed to service center and service person Mr. Sohail since 1st august machine under breakdown and complaint has been done to service center (Reg no -AH0814000075) complaint was not attended properly and machine condition is same and complaint closed without customer confirmation it is noted that whirlpool is given service in 24 hour but our machine is under breakdown since 1st august new...
Complaint comments Read comments Complaint category Products & Services

Whirlpool India - Manufacturing defects of Refrigerator

User
 adhika2005 on Sep 19, 2014
It is to bring your kind attention that I have purchased One refrigerator ( PROTTON) on 26nd Oct'11 for my family to keep medicine & insulin for my parents. On 16th Sept'14 suddenly it starts non functioning. On contacting the service center they claimed exorbitant service charge in place of giving remedy whereas during purchase it was conveyed to us that this model has 5 years warranty. It is complete technical/manufacturing fault which we don't have any control.In this juncture my family members are suffering as I am unable to use the refrigerator to keep life saving medicine. I...
Complaint comments Read comments [1] Complaint category Refrigerators

Whirlpool India - Faulty product PURAFIRST And worst services

User
 gargvinaykumar on Sep 18, 2014
Regarding my mail sent on 02 Sep 2014 for PURAFIRST, still i am awaiting for any service from Whirlpool and this is worst experience for me and my family related to water purifier. Model no : 14900 Serial no :TWII34400578 Please exchange this product or give my money back, there are so many water filter providers in Market who can better take care of their customers. Regards Vinay 9960098440...
Complaint comments Read comments [1] Complaint category Other

Whirlpool India - Whirlpool Refrigerator 450 L

User
 ank_ahi on Sep 9, 2014
To whom it may concern I have a Whirlpool Refrigerator 450 L. Around 5 years old. i complained for problem of poor cooling to my local Whirlpool service center around 3 months back. The service person visit my home and after checking he changed the PC of my refrigerator. But again after 10 days i found same problem and the service person again visited my place and again he did some thing and confirmed me that now i will not face any issue. for all this i paid more then 5500/-. Now from last 1 month i am facing again a cooling issue, this time my refrigerator front door cooling adjustment...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - very poor service after sales

User
 Dhingu Raja on Sep 3, 2014
We bought whirlpool washing machine from other district in Gujarat and call to customer care for free installation at home. He told me that Engineer will come on 24 hours for installation, an Engineer came next day after so many calls by me but he didnt do anything, he just show that put this line to drainage and do this things, he didnt touch machine and didnt open as well. i talk to many peoples in whirlpool but they all are same. so guys if u want to buy any product then please investigate after sales service first. Whirlpool guys are shouting and use bossiness. please dont buy any product...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - refrigerator gas leak problem

User
 surriya on Sep 2, 2014
dear sir, i have purchase a wfl ref -2301 magic silver orchid 14485 from next retail india ltd padi, chennai-80 our bill no p2/0482/13-14 dt 20/7/2013 now the refrigirator is not working to day i have complaint your call centre your pupil come and told gas is leek so we are charging for 1800/= for gas filling plus service charges your product not good so within a year the problem has come now what is the solution for this we want solution soon. with best regards, s.kannan, 996, 42nd street, krottur, chennai, 600080ph044 26873561, mob 9841559824...
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Whirlpool India - Charging for unnecessary parts for service

User
 Viral.P on Aug 29, 2014
I had purchased Whirlpool Proton 330L fridge in Feb 2013. After about one year in June 2014, just as the warranty got over, it started giving problems and I contacted Whirlpool service. Their service person said a part (Bimetal) will need to be changed and gas will also need to be changed and it will cost me Rs 2935/-. I asked them how could they be sure that this was the problem but they said we have to trust them. I had no choice but to go by what they said and pay the money. Unfortunately, we could not use the fridge for about 2 months after that as we were in the process of shifting. When...
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Whirlpool India - compressor not functioning

User
 Johny Joseph 176 on Aug 28, 2014
From Johny Joseph Edakkara House Cherupuzha kannur-670511 Kerala Sub: request to repair compressor Sir I am Johny Joseph, a schoo teacher by profession having a complaint to put before you for quick action. I had purchased a whirlpool refrigerator model Mastermind 26 classic with the REF.26m/m classic titanium 3s on 17th Novermber, 2009 from National Radio Electronics Corp, Payyanur. In the second week of August, 2014 we found that the refrigerator stopped cooling. When we informed to the Kannur service centre they sent a mechanic. After checking the mechanic said some gas leak and gas...
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Whirlpool India - poor products [Resolved]

User
 j k banik on Aug 27, 2014
We purchased the washing machine on 17/08/2014 from store name adishwar banglore the heater stopped working the very next day. The spin drum having so called 10 year warranty on repeated inquiry we didn't got any response from the showroom... nor from the company...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Poor Customer Care for Whirlpool Product Service

User
 Shib Sekhar Datta on Aug 27, 2014
4 months back I observed repeated sparks inside my Whirlpool Microwave Oven and informed Whirlpool Service Center/Customer Care with online registration/complaint plus call. 1. Complaint dated 7 May 2014, SR No: CN0514011144. 2. Followed by repeated calls to Customer Care and Technician. 3. After approx 15 days technician visits me, tells me that the circuit is faulty and assures to return and takes some part from the electric circuit with him. But he never returned till date. 4. Again repeated calls to Customer Care and technician and both of them tries to avoid my call/the complaint. 5....
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Whirlpool India - HR 0814002660 Dated 9/08/2014

User
 KANCHAN MARWAH on Aug 26, 2014
I purchased a washing machine from ASHOKA Trading Company Sec16 Faridabad, vide invoice number 3500 Dated 13/10/2013 Model number 360, Bloom Wash 7.2 KG. Since August beginning I am having problem with the washing machine under code 'UB'. Service engineer founded some defect in the wiring of the machine and till date that is not available in stock.Having repeated talks with Mr Manoj Sharma (Ph No.-9899258696) yesterday he showed his inability in arranging the part and suggested to have a talk with service manager Mr Sherawat (Ph. No. 9212256154) After making repeated calls and sms to Mr...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Service is bad... Not attending even after calling many times...

User
 S.Kalanithi on Aug 26, 2014
The Whirlpool washing machine was idle for 2yrs and when switched on by us the board got burnt. The service person attended the complaint the same day of informing them and it was rectified and the bill paid by me was Rs.3800. Within few days the water started going out through the outlet during the intake of water and i have made multiple call to the service off at Tirupur and nobody is bothered to attend the complaint. I personally went 2 times and informed and called them multiple times but nobody is bothered to rectify the problem. The service office no is 8754066481 and the person who attended...
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Whirlpool India - Problem in top Load fully automatic machine

User
 arpitjain12 on Aug 25, 2014
Complaint No. DL0814007850 12/08/14 Complaint No. DL0814006808 11/08/14 Complaint No. DL0714022551 30/07/14 Complaint No. DL0614020689 23/06/14 All the Complaints are regarding the PCB of the Machine, Each complaint took more than 7 days to resolve the problem.and the complaint made on 12th August 2014 has not been resolved till now.I have made a complaint on 12th august 2014, from last 14 days i am getting my clothes dry-cleaned. Is this how a reputed company works? First I was Assured by your floor supervisor Mr.Purshottam that my complaint will be resolved with in 2 days. when the...
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Whirlpool India - service engineer complain

User
 Umesh Bhikhabhai Mistry on Aug 25, 2014
i had purchase washing machine on 26th sep 2008 from sales corner, kothi road, vadodara. On 23rd aug.2014 i call on service centre 18002081800.complain no.AH0814011770. for my washing machine repair top door which is not open properly. That customer car person had told me you have to pay Rs.350/-pay for his services and with in 4days engineer will came to your place (Sankheda, dist.Chhotaudaipur) and repair it. I agreed. Today the person name himself says Mr.Mustak (Mo.No.9427934734) is came to my home and repair the door with simple treat-which is now opens properly. Now main complain against the...
Complaint comments Read comments Complaint category Washing Machines

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