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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - Whirlpool's Brand New Washing Machine is not working

User
 Nidhi V on Oct 27, 2014
I had bought Whirlpool's fully automatic "Stainwash" washing machine a month ago... Suddenly it stopped working. I lodged a complaint with them. Their technician came after 3-4 days and said that the electric panel is defective and needs to be replaced. Then they took another week to come with the part. When finally they came, the machine started working automatically... I don't understand what had the first technician seen and why did he say the panel is defective!!! But now after 15 days again the same problem has occured... Either Whirlpool is cheating consumers or the machine is defective......
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Harrasment for fridge complaint

User
 vinodgupta777 on Oct 25, 2014
I Vinod Gupta, R/o 787/5, Shalimar garden Ext 1, 80 feet road, Sahibabad, U.P. purchased a Whirlpool Refrigerator S. N. 80503800 Model No. VX 1305 on 26-06-2008 from e-Zone, Home Solutions Retail (India) Ltd., V3S East Centre, 1st/2nd Floor, Plot No. 12, Laxmi Nagar District Centre, Vikas Marg, New Delhi - 110 092. Tel No. +91-11-22535202/205. The Refrigerator got a problem of cooling and on the bottom area there was no cooling and upper area there was substantial cooling in February 2014. I lodged a complaint at the customer care on 15/02/2014 (complaint no. 2684) and a technician Mr. Manoj...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Refrigerator is not functioning

User
 adhika2005 on Oct 24, 2014
It is to bring your kind attention that I have purchased one refrigerator ( PROTTON) on 26nd Oct'11 for my family to keep medicine & insulin for my parents. On 16th Sept'14 suddenly it starts non functioning. On contacting the service center they claimed exorbitant service charge in place of giving remedy whereas during purchase it was conveyed to us that this model has 5 years warranty. It is complete technical/manufacturing fault which we don't have any control.In this juncture my family members are suffering as I am unable to use the refrigerator to keep life saving medicine.I...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Whirlpool refrigerator 450L

User
 prashanth.sanjeevi on Oct 18, 2014
Hello, I am frustrated with the customer care of whirlpool. Compliant that the lights on my fridge start blinking and beeping. CN0814014603- board changed on 12.8.2014. Issue persistent Compliant raised again. Sensor changed on 19.9.2014. Issue persists complaint raised again and we are not getting a proper response for the last 3 weeks. CN0914037863 CN1014013845 CN1014022236 Pathetic service for a pretty good brand which has pretty good hardware. Not sure what would it take for my parents to get them resolved....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Bad after sales service

User
 prasad08 on Oct 15, 2014
I have frustrated with Whirlpool service. My compliant pending for spinning noise from last two month (MB1014006673 3rd time complaint for same problem) whirlpool service station not even bother about it. When you are lodge your complaint customer care give you customer satisfaction number but service engineer not even ask for that....
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - fridge repair

User
 shekhargupta on Oct 14, 2014
i requested about my fridge repair on 14/10/14 morning 10 am by complaint no LK1014004259 but i am surprised no one has attended the complaint full day passed now a day if a company cant make sure that the complaint is attended in full working day it is very shame ful thing for company i will be posting this on all social media beliveing it you are not bothered about it.....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - regarding washing machine

User
 Bhatt Akash on Oct 11, 2014
I would like to inform you that your costumer care is useless not answering any calls and just transferring calls. We have problem in our machine since 20 days and your people are not answering and giving proper reply. Some vaishali is working there she is just not bothered even to pick up phone and answer the phone. IF you cant repair your product why you are manufactuirng it. Sorry to say your product and service both are of poor quality. I want you to take immediate action on this or else I need to file complain against you in consumer court....
Complaint comments Read comments Complaint category Appliances

Whirlpool India - Cooling fan motor is not working properly.

User
 amitrakeshdss@gmail.com on Oct 10, 2014
I purchased the refrigerator approx. 1 year ago. Everything was all right but 5 days ago the fridge was not cooling at all. I came to know that the fan motor has burnt. I changed it with a new one. But, after 2-3 days the new motor burnt once again. Donno what is happening. What would be the problem???...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Whirlpool washing machine is giving many issues during warranty period

User
 himanshurock on Oct 9, 2014
This is to bring into your notice that we have been the Loyal customers of Whirlpool India but unfortunately one of our Electronic Goods have not been Satisfactory from the day first. We bought a Whirlpool W/M TL 8kg 360H-GRA (Invoice Number - SLFF02A044010015797) on 31st December 2012 and since then there have been over 11 complaints of Non performance, Leakage of Water, Break - down at the most unexpected periods of time. This has become a very painful experience for my family and highly unexpected of a brand like Whirlpool. Even our last complaint (complaint number DL091400) is still open...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Defective Refrigerators

User
 Pankaj Gakkher on Oct 8, 2014
Hi Team My Name is Pankaj Gakkher From Moga Punjab.We have Purchased Whirlpool Refrigerator single door before 6 month back. After purchase 2-3 days we saw cracks bottom of the Refrigerator and Lid of the Frezer Box. we spoke to Distributor from where we purchase it and they said engg will check and replace it soon but we were talk many times but did not get any solution. Last Month we lodged complaint to Customer care and engg came and said it will not replaced it will be chargeable Team it was defective Piece from day one we getting problems from Refrigerator. Fake Commitment and Mis guide by...
Complaint comments Read comments [1] Complaint category Refrigerators

Whirlpool India - Defective parts - Whirlpool fully automatic washing machine

User
 harmeetsethi on Oct 6, 2014
I have purchased Whirlpool Fully automatic Washing machine 3 years back. And i have spent almost same price in service and part payment to whirlpool. After 3-6 months, you have to pay for service and high cost parts like PCB and drum etc. I have replaced PCB in this year in jan and now again they want me change PCB again after 9 months bcoz warranty is for 6 months only. You have to pay high cost in service and part if you are going to purchase Whirlpool product. Regards Harmeet 9971880557...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - refrigerator replacement

User
 virendra Jayantilal chauhan on Oct 3, 2014
Dear Sir/Ma'am, we purchased the refrigerator as on 30.04.2013, from installing to till now its not working properly and cooling of it is also not proper. During this period we also replaced the part (Timer) for Rs. 1500/- and we ignore this part and don't make a complain. But again there was major problem which is describe as follow: our fridge is not operated properly but wholly. Since last three days its not working and work as a scrap. And for that we also made complain and call for service to service center but no body were come at our home to see it. Moreover they told us that they...
Complaint comments Read comments [1] Complaint category Refrigerators

Whirlpool India - Service issue

User
 manish982 on Sep 30, 2014
Sir/Madam I am user of whirlpool refrigerator which was purchased on 19 july 2013; from lotus Sapna sangeeta road Indore. Within a year so many problems occured. Now after warrenty period over again same problem we are facing. Every time your service centre is not supporting us properly. Again and again they are lieing. And now they are ignoring us. After registering complain no service engineer had come. And i want replacement because how many times we will suffer problems. At the time of purchasing we trust on whirlpool. Now what results are coming. Lotus is selfish showroom.Your service provider...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Whirlpool India - NUTS OF REFRIGERATOR LEGS ARE BROKEN

User
 Ravi Gondwal on Sep 30, 2014
Whirlpool refrigerator model no.FF41B/2009, Type frost free Gross Volume 405 Ltrs, storage volume 373 Ltrs was purchased in Pune on August 2009. I am a defence Employee being transferable job. During transfer from Pune to Patiala, two nuts og front stand which are supported to legs are broken. I contacted local dealer in Patiala. He is unable to fix new one. My Mobile no.[7307396395] and address SANJIV AGARWAL, 105 / 2, Old cantt Mandir marg near Amar Hospital, Patiala cantt ( Pb ). 147001 .It is therefore you are requested to take action for fixing of two new nuts of stand at the earliest. Charges...
Complaint comments Read comments Complaint category Appliances

Whirlpool India - Never Buy Whirlpool - Refrigerator not working and Service not responding

User
 Akash_grover on Sep 29, 2014
My 300ml, double door refrigerator was giving leakage problem and I logged a servicerequest on 24th Sep 2014.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Engineer visited on 9/25. He told us that he will charge Rs. 400/- instead of Rs 300 ascommunicated to us over phone by customer care as visiting charges. He upon checking the refrigerator, intimated that ‘Bimetal’ needs to be replaced andcharged hefty Rs. 1000/-for that. 26th Sep onwards my refrigerator started making huge noise and stopped cooling onthe lower section. I again logged...
Complaint comments Read comments [2] Complaint category Appliances

Whirlpool India - Whirlpool not replacing compressor under warranty

User
 purohitn on Sep 28, 2014
Whirlpool is not ready to replace the compressor of our Refrigerator even though it is in warranty. Initially they charged us 3000 Rs saying that they will replace it, but after couple of days they returned the money saying that compressor is not available. Now they are requesting us to buy a new refrigerator. This is almost unbeliveable, that company like whirlpool is doing that. Details: Service request no.: GB0914008326Model: 11993DLX5S Serial: INE094801164 Thanks, Naresh Purohit...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Complain no.NP0714000903 of July yet not resolved

User
 quadrimustafa on Sep 26, 2014
My 2ton split a/c of whirlpool is not working since June. I have made two complains regarding this one on 9th June and subsequent on 10th July(complain no. NP0614000834 and NP0714000903 resp) . Shri ram referigeration who is the service provider had once replaced the compressor under warranty but with a faulty one. In spite of my repeated calls and reminder to whirlpool customer care as well as to Shri ram referigeration the faulty compressor is yet to replaced with a new one....
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Fridge was delivered with damages (scratches) on the door

User
 Anandraj Narendra on Sep 25, 2014
Hi Guys This is Gurumahes ! kindly make a note of it your customer care service peoples are not responding to my call, which means that i am fedup with your whirlpool products that i have given 3 times complaint about the product faulty. Since the complaint has been registered over 20 days! which i bought it from future bazaar....
Complaint comments Read comments [2] Complaint category Refrigerators

Whirlpool India - washing machine under breakdown since last 2 month [Resolved]

User
 mayank pithwa on Sep 24, 2014
Dear sir, we purchase whirlpool 360 bloom wash on DEC-13 and with us since last 8 months. machine has been installed by whirlpool service engineer. since installation machine not run in proper way same informed to service center and service person Mr. Sohail since 1st august machine under breakdown and complaint has been done to service center (Reg no -AH0814000075) complaint was not attended properly and machine condition is same and complaint closed without customer confirmation it is noted that whirlpool is given service in 24 hour but our machine is under breakdown since 1st august new...
Complaint comments Read comments Complaint category Products & Services

Whirlpool India - Manufacturing defects of Refrigerator

User
 adhika2005 on Sep 19, 2014
It is to bring your kind attention that I have purchased One refrigerator ( PROTTON) on 26nd Oct'11 for my family to keep medicine & insulin for my parents. On 16th Sept'14 suddenly it starts non functioning. On contacting the service center they claimed exorbitant service charge in place of giving remedy whereas during purchase it was conveyed to us that this model has 5 years warranty. It is complete technical/manufacturing fault which we don't have any control.In this juncture my family members are suffering as I am unable to use the refrigerator to keep life saving medicine. I...
Complaint comments Read comments [1] Complaint category Refrigerators

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