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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool Of India - Not installing and coming for Demo from past 2 weeks

User
 Debabrata Debroy on Apr 18, 2015
I bought Whirlpool machine on 2 weeks back. The service guy came after 2 days and he just uncover it and left saying that he will do installtion later. After that till now I am not getting any call from service engineer. I am calling customer care almost everyday and everytime they are saying it will come today . But after that I dont get any call from them. I am really regreting after buying this product. Let me know if you dont want to fix it just tell and i will return you back...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - non attendance of complaint for a freeze which is on warranty

User
 ashis kumar ghosh on Apr 17, 2015
I have made a complaint regarding malfunctioning of whirl pool refrigerator which under warranty to its toll free no. on 15/04/2015 . I have not been provided with any docket no. and was told that it would be attended by next morning . Till today, 17/04/15 nothing has been done . Is that your standard of customer care....
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Whirlpool India - Bad Service

User
 unmukta_mohanty on Apr 14, 2015
I had made a complaint at the Whirlpool customer care that my washing machine white magic super motor was working slow, the service man visited on 5th April'15 and said that the machine will take to the company to replace the gear box and will take two days time, partial payment was done and the machine was taken and bought the third day with a spiner broken, i told him that the spinner is broken and has been pasted, he asked to pay the rest amt and will get that changed tomorrow and till date my machine is not kept useless.....
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Complaint about 360 bloom wash machine

User
 devendra kumar verma 123 on Apr 13, 2015
Dear Sir / Madam, I have purchased your high quality washing machine 360 bloom wash 8.0 kg. But our family is strongly not satisfy with quality of work & abnormal behavior of service engg Mr. Ratnesh. We are facing below problem with your machine : 1. Hot water washing function not work 2. Fabric cleaning efficiency is very bad, again hand wash require after daily or heavy wash. 3. 360 bloom wash not working if we compare with our old semi washing machine of L.G. then LG semi was far far better in result of cleaning. We have purchase this costaly machine...
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Whirlpool India - Sub : Reg. Non attending of refrigerator complaint Ref : 1 Complaint No: AH0415003695 on Dtd 07/4/2015

User
 dkumar1970 on Apr 13, 2015
1. I had purchased the 310 Lts INOX 4s model No11841, S.No 093011425 on 17/10/2009, then after use of 6/7 months’ time the cooling & ice making in the M/c is not performing and compressor is running continuously. Then after lot of attempted were made by your service engineer by replacing PCB card/biometry switch, the problem of cooling was not resolved and said that the combination of same is not matched. Hence, malfunctioning is there between them. That time I had told to your regional office Ahmedabad (Guj), please take it back and after deducting depreciation on refrigerator, and balance...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Forced to throw the AC since spare parts not avialble for AC which was bought in 2010.

User
 Janaki Settu on Apr 10, 2015
We Got Whirlpool Magic Chrome 6th sense model on April 2010. The model has been stopped from production since last few years. The AC stopped working with E4 error. Raised a compliant with the Whirlpool Customer care req no- cn01415007140 for the same. The AC mechanic attended the machine and intimated us that the indoor unit motor (YYW series) is currently not available in the market and asked us to reach the customer care with the original AC purchase bill so that they with come up with a option to replace the machine. On reaching there we were informed the AC will be taken for...
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Whirlpool India - my Refrigerators is not cooling

User
 dileepkallara@yahoo.com on Apr 8, 2015
my fridge whirlpool Refrigerators proton 220 clx plus(cubic wine : date 010811 ..Sl no INA1132022255 ff235s ADW66AK is not cooling.. we maintane one time before 2 - 3 months.. But now it is cooling.. Compliant is not solved.. We paid 1500/-that time pls help...
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Whirlpool India - Request

User
 Andy Mukherjee on Apr 7, 2015
The worst customer service if wanted please contact whirlpool!!! 6 months I wait for your person keep calling" I will send my person sir in 24 hours" when the person comes he gets an incorrect stuff!!! Again i call & keep calling then I get a response the model replacement is not available!! You guys really are the worst ever!!! Thanks to Whirlpool for ever!!...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - refrigater not working distributor not giving service

User
 manoj5525 on Apr 7, 2015
sir i had bought a refrigater from m/s karam electronics patiala on 17/01/2011 the fridge was defective complaint was lodged to distributor rs sales came to our house and repaired my fridge and charged rs 300 but after some days fridge was giving the same problem distributor is not attending my problem plz look into the matter and solve my problem my phone no is 9914349989...
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Whirlpool India - regarding pcb compliants

User
 harsh0502 on Apr 5, 2015
I am purchase Whirlpool Fusion Refrigrator model no:Royal 113904s dated 9/10/2009.unexceptedly our refigrator pcb not working.your authorised customer sevice center told me that we need to change that part.company dont have the policy to repair that part will you please tell me that any policy like this is exist or not. thanks...
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Whirlpool India - Whirlpool MAGICOOL 1 TON AC Remote Sensor Board not working since installation

User
 csrivas on Apr 2, 2015
Whirlpool MAGICOOL 1 TON AC Remote Sensor Board not working since installation Purchased Whirlpool MAGICOOL 1 Ton AC on 26th April, 2015. After repeated follow ups with Whirlpool and respective dealer (TMC - Begumpet - Hyderabad) technician came for installation on 30th April, 2015 (after more than 48hrs). After complete installation of Indoor and Outdoor Units, informed Remote is not working, hence temperature and other features cannot be controlled. For the Copper Piping, Puff Covering was not done properly, most of the part was left uncovered. On requesting to cover the remaining part.....
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Whirlpool India - washing machine fully auto-top load

User
 cbala on Apr 2, 2015
complaint of non functioning on 20.03.2015 to 0413-2247670.After much hardship one turned up on 24.03.2015. He unscrewed four bolt and reported that there is lot dust stained.So valve has to be changed it will cost Rs.700/ My wife complained of immense sound while spinning., Immediately he made the spin to run and said that the wh0le pulley set including two baring to be changed it will cost Rs. 4300/- Now need not change the valve.Now I raised doubt regarding valve.He said it will automatically work if you changes the pulley set. After that he asked for an advance of Rs.2000/- for purchase of spare...
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Whirlpool India - Refrigerator FF350 Elite

User
 ramansareen on Mar 30, 2015
Dear Sir, I bought Whirlpool FF 350 Elite with extended warranty in the year 2006 but I have gone through so much trouble that after 2 months the fridge cooling problem has started.. Every single component of the fridge have been changed, Compressor, Thermostat etc. Kindly do something in resolving the problem. Raman Sareen 8511780565...
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Whirlpool India - Worst customer support

User
 huzefa_15_25 on Mar 29, 2015
I have created the complaint due to the problem of slow moving of washing motor and water leakage from spin to wash tub with SR no.DL0315003357 where they recommend to take machine to workshop and charged 2700 RS for it half of the problem was solved but leakage problem still remain then i locked another complaint with SR nos. DL0315006543 and the same falsely closed claiming that my house was closed again i raise another complaint with SR no.DL0315011962 which still no resolve even after making so many reminders. And customer cares harassing me. I have also sent a e-mail to "helpdeskindia@whirlpool.com"...
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Whirlpool India - Refrigerator got problem with in one year

User
 NBV on Mar 26, 2015
I bought refrigerator from Viveks in last year march 2014. I am facing the problem with thermostat from 4 months onwards.We thought it is button issue.for safety I tried to call customer service center from march 2015 but it is disconnecting automatically 18002081800.After that I sent Email to them on 23rd march. Now they are saying warranty time is expired.now it should repaired on chargeable basis. But in the provided book they mentioned 9+1 year of warranty to Compressor and 4+1 year warranty to remaining parts. I tried to contact seller as well as customer service center.no one is responding...
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Whirlpool India - COMPLAINT OF REPLACING OF WASHING MACHINE.

User
 asma shaikh786 on Mar 25, 2015
I, MRS.ASMA .HASMUDDIN.SHAIKH. is writing u the complaint letter to draw your request towards replacing of are washing machine. We have requested the main branch from where we have purchase our machine but sadly we are unable to recieve a quick response.We have taken the machine in 2013. And we or trying to contact the branch of whirpool from the month of may but we are recieving mainy excuses such as changing the parts of machine, changing the detergent powder, use for washing the clothes, etc. So. I, request you to please give me a quick response of replacing the machine inquisitively waiting...
Complaint comments Read comments Complaint category Business & Finances

Whirlpool - REGARDING WASHING MACHINE [Resolved]

User
 cbrinda on Mar 16, 2015
noise occuring the machine and it has been purchased only in the month of august and there is a horrible sound with the motor when the technicians came to service that they said it will be replaced within a week and nothing has been done. Inspite of having the machine we are washing our clothes manually which is a mental torture to us. kindly attend to this...
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Whirlpool India - COMPLAINT NO.M130315003835 (NOT COOLING) [Resolved]

User
 Abdul Majeed Shaikh on Mar 16, 2015
SINCE LAST LAST THREE WEEK MY REFRIGETRATOR PROBLEM IS NOT SOLVED FROM SERVICE DEPARTMENT WHICH AUTHORIZED BY WHIRLPOOL NAME:COMFORTKOOL I HAVE ALREADY MAIL TO HELPDESKINDIA@WHIRLPOOL.COM AND MUMBAI@WHIRLPOOL.COM BUT THEY CANNOT SOLVE MY PROBLEM. THE DETAILS I MAIL WITH ATTACHED RECEIPT WHICH THEY HAVE MAKE RECEIPT OF PAYMENT FROM LAST OF BANDRA EASTAND THERE CURRENT OFFICE IS IN KALINA, SANTACRUZ EAST, EVERYTIME I ASKED THEY TELLING IT IS ON THE PROCESS BUT TILL NOW MATTER/PROBLEM IS UNSORTED, ITS FEELING VERY DIFFICULT TO STORE THINGS, ENGINEER TELL THEIR IS INTERNAL LEKAGE IN THE REFRIGERATORS...
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Whirlpool India - WHIRLPOOL - CHEATS & FRAUDS

User
 Shilpa Uppoor on Mar 12, 2015
I MADE THE PAYMENT FOR THE ANNUAL MAINTENANCE CONTRACT FOR 2 YEARS. VALID FROM 30TH SEPTEMBER 2014 TO 29TH SEPTEMBER 2016 FOR Rs.4700/-. I MADE THE CHEQUE OF THE SAME AMOUNT IN FAVOUR OF RAGHUVEER ENTERPRISES, THE SERVICE CENTRE. AS IT WAS MENTIONED IN THE CONTRACT AND THE COMPANY SITE. THIS CHEQUE WAS GIVEN TO THE SERVICE ENGINEER ON 24TH MAY 2014. AND IT WAS ENCASHED BY THE CENTRE IN 2 DAYS. I DID NOT ANY DOCUMENT FROM THE COMPANY THEN. PLEASE FIND ATTACHED A SOFT COPY OF THE AMC. AND NOW, I GET A MAIL IN MARCH 2015, SAYING THE CONTRACT IS FROM 28TH FEBRUARY 2015 TO 28TH FEBRUARY 2016!!! IT...
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Whirlpool India - Service Request Not completed [Resolved]

User
 jeyam on Mar 11, 2015
I gave a service complaint( on 7/3/2015) to Whirlpool regarding my refrigerator (Model No 12107) which does not have cooling effect though the compressor is working. My complaint No received from Whirlpool India is SR No CN0315006463 Till now the problem is not yet solved. The toll free service is also not responding....
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