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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - humiliation of my family due to unavailability of the appliances

User
 mohitbhardwaj21 on Jul 12, 2014
Hi Sir, I am writing to you after facing so much pain and trouble from the services offered to me by whirlpool service helpline and their channel partner in noida. I am one of customers who is using your home appliances(AC) from an year now. I am facing problems with my AC from 2 weeks now and the problems are yet not resolved. In this 44 degrees of delhi temperature you can understand how difficult is to live without these appliances. My father and myself are hypertension patients and such a kind of high unprofessional behavior from your channel partner(M/s Parihar enterpeises, Indirapuram)...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Faulty Refrigerator not attended for complaint

User
 colprabhat on Jul 9, 2014
CONSTANT PROBLEMS IN Ice Magic Steel Refrigerator F26 Dlx - WHIRLPOOL /REFRIGERATOR-250L

I bought a whirlpool icemagic refrigerator from Madhuvihar Dwarka dealer. no. INA 054706795 11A00205901B047. From the time it is with us Cooling the main functioning is troubling and every year whirlpool charge for gas filling.
This year too at the start of summer due to less cooling complaint number 80333 dated 01-05-14 registered and company charge service charges and gas filling. within 20 days now cooling completly stopped. complaint number 5517 dt 8.7.14, 0614021768 and number of complaints...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Whirlpool 240 LTR .REF. NEO TC255 Short-circuit and Burns

User
 Nandsingh Rajput on Jul 9, 2014
We purchased one referigerator whirlpool 240 ltr. Neo tc255 on 28/5/2014 from sales india private limited bapunagar invoice no. 19002 dataed 28/5/2014 by cash after discount 19650/-
The friz icc has burned on 11/6/2014 when it was in use. Howerver we made comp[laint on 12/6/2014 to sales india p ltd bapunagar. The man approched to home after 5 days and told tol us that company will be replace the referigarator within shor time.The summer season is running and need friz. But there is no replied to us nor changed the friz..

Now we have changed the residence at golden bungalows...
Complaint comments Read comments [1] Complaint category Refrigerators

Whirlpool India - Leakage water in side freez

User
 RAJBIR JAIN on Jul 7, 2014
i bought freeze fusion 310 ltr on 22.06.2014 we found water leakage in side freeze in this regard i lose comlaint on 25.06.2014 vide comlaint no. HR061401618 and i am again contact whirphool on 07.07.2014 to complaint my problem not solve then i very surprises to listen my previous complaint close with remark problem solve . now they give me new comlaint no. hr0714002239 dt. 07.07.2014 So it is humble request to Whirlphhol to call back your product.And make me NEFT RS.21000. Base Price+ Rs.400.00 Delivery charges total Rs.21400.00 Rajbir Jain HNO 168/11 Kishanpura Ganaur Mnadi Distt....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool - permanent solution of my refrigerator through replacing it.

User
 baby kumari choudhary on Jul 5, 2014
I had bought a double door refrigerator (mastermind) in NOVEMBER 2010. However within 1 years5 Month(March 2012) the compressor of the fridge required a replacement which the co.. However, it resulted in requirement to fill the gas in the fridge. Since then every 6-9 months the fridge cooling goes down and whenever I call in whirlpool service people, they come and say gas needs to be refilled. I have till yet spent appx Rs. 10000 on gas refilling and misc works. on a fridge that costed me Rs. 18000 (appx). Whenever I ask for the reason why it happens, they just get away by saying it is a electrical...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Mis-Communication Regarding Product Feature

User
 Gauravkumar241081 on Jul 5, 2014
Hi, This is inform you that i have purchased a 360 Bloomwash 7.2 kg washing Machine. And your sales representative of that store told us about the water Re-use option. But now when your engineer came to us for the installation he doest not know about this option. I called up on your customer care tollfree number where your customer care representative told us that this option is not available in this model. I have checked your website aswell where its clearly shows that this option ( water Re-use) is available in this model. So kindly help us to know that whether this option is available or...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool - Hopeless Services and too much harassment

User
 Rupal Arora on Jul 5, 2014
it been 3 days now we have compalint on customer care vide complaint numner ch0714001035. this hopeless process is happeniing last for 3 mothns.
we < me & my sister gifted 360 bloom wash washing machine to our parents. its was giving so much of trouble . we spoke to dealer Mainer time #Harjas Enterprise chandigarh to resolve the issue or provide the concerned person to put across this complaint's. in return we were just hearing " mam aaj aa jaeyega koi, mam kal apka kam ho jaega, mam mere haath mein kuch nahin hai, mam boss se baat karlo, mam service provider change ho gaya...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool - Poor service: whirlpool

User
 Wg Cdr Suji Nair on Jul 3, 2014
Service Request number: CH0714000347. I got the whirlpool washing machine serviced and paid Rs 3560 as service charge. I took the machine and got it back myself. When I got the machine home I found that the machine is not working properly and the water is draining out from under it. When I tried calling the service centre there was no response. After paying such a hefty amount for 5 yr old washing machine if it doesnt work after getting it to home, Its disgusting....
Complaint comments Read comments Complaint category Appliances

Whirlpool India - Double door refrigerator is not working after many complaints and repairs.

User
 rajender971@gmail.com on Jul 3, 2014
one freeze purchase from sargam india electronics pvt ltd b-8, model townII DELHI, invoice no-S/MT-625 Dated 20-4-2012, price-23500,
after some time freeze was failed in cooling, we made several complaints & paid for repair also the problem continued, they can repair freeze for 15-30days only.
recently service request no 6552 dated 18-1-14, no-4599 dated 2-4-14, result is zero.
at this time freeze is not working, we are thinking that a old and useless freeze was sold to us
i want to complaint you th mail/ direct to company so that you may do the needful.
please...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Request for replacement is pending appx 2 months

User
 ALOK YADAV on Jul 2, 2014
Dear Sir/Madam I am writing to inform you of my dissatisfaction with your company product AKR 604 Platinum-60 cm Hoods, 10s. On 28-July-2014 I purchased a AKR 604 Platinum-60 cm Hoods, 10s. I made this purchase at HRRD Sanitations-Ghazibad, which bill is attached with this mail. Unfortunately, the product has not performed well. I did first complaint on dated: 14-Sep-2013 or 19-Sep-2013 which complaint no. was GB0913004851. issue is "The big burner was creating black spot on all pots." In This complaint the service engineer change the jet of that burner. Again I did the second complaint...
Complaint comments Read comments Complaint category Appliances

Whirlpool India - high moisture in new fridge

User
 vinayak chawda on Jul 2, 2014
we have purchased new auto defrosr fridge 2 months before. from day one there is moisture problem n all vegetables get spoiling. after complain they changed the pcb n sensor twice but problem continous... fridge is registered by name of vinayak chawda n mob. no. is 9767970968 n compaint no. provide is NP0614000560 kindly solve the problem within the week or replace the product. reply your decision. contact no. 9860487778 email add. vin_aqua@rediffmail.com...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Replacement of new refrigerator door or new refrigerator.

User
 arvindmakati on Jun 30, 2014
Mr. Arvind makati
Mr. Vishal makati & mrs. Hetal makati
Residence address:
Twin tower co-operative housing society ltd. Manish park, a-wing, flat no: 807, 8th floor, rajmata jijabai road, pump house. Andheri east, mumbai – 400 093. Maharashtra india .
Tel: 2837 9831 / 9322997932 / 98190 94077 / 098204 50593 / 093214 50593. Email: makativishal@gmail.com / indoallinco@gmail.com
...
To, date : 16 / june / 2014.
Whirlpool of india ltd.
A-204, kailas industrial complex, mr. Vinayak maske / mr. Bhupendra / ms. Eliza....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - AMC of Washing machine registered under wrong model no

User
 Nitnis on Jun 26, 2014
I has taken Whirlpool AMC # 446593 in Pune on 12/04/14 via Whirlpool outsourced vendor Shree Enterprises for Rs. 2, 350 and I was assured that I can avail the facility all over india. Recently I shifted to Jaipur and during transit my washing machine got damaged. Also, the person who gave me the AMC paper mentioned the wrong model no and and hence I am not able to avail the facility. I am fed of following up with Whirlpool people in Pune and they provided me the no of some Priya Dang in Delhi, her phone is switched off since a long time. Can Some one please help me in geeting the issue sorted...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool - worst refrigerator service provided

User
 parthbawa on Jun 25, 2014
My Whirlpool refrigerator was taken by Customer Care Center (Supreme Elecro-Mech pvt Ltd) Industrial area phase 2 Chadigarh as it was not cooling properly, i was told its compressor had to be changed which would cost Rs 6, 000 plus changed the stabilizer for Rs 2, 000 and was told its changed, as i received the fridge, to my surprise it was still not cooling they took it back and kept it for a week and sent it back, now the fridge is cooling but goes to high voltage cut off again and again, i am fed up with such poor service would request no one to Purchase Wirlpool refrigerator....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Poor customer service and bad product

User
 Shilpijain on Jun 25, 2014
Complaint no: HR0614004894 Sir/Madam, I have brought this issue in your kind attention as well..that my Fridge has water leakage problem and b'coz of that ..cooling has stopped...not no serious action has been taken yet..it's like 9 months I am complaining... Please tell me what shuld I do??? I hope to get some favourable response from your side. Regards, Shilpi Jain 9910628496...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool - Poor customer service and Bad Product

User
 Shilpijain on Jun 25, 2014
Sir/ Madam, I registered my 1st complaint with Whirlpool in October, 2013..for water leaking problem..for that till today..11 engineer has visited to fix the problem..but they are not able to fix it permanently.and now it's more than 3 weeks when I complaint for the same problem and no engineer has visited..even the escalation department of Whirlpool are seems helpless as customer care center of whirlpool are not able to provide good Engineer. so, the matter is taking round between escalation department and customer care department. It is so annoying I call them everyday who is coming to fix my...
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Whirlpool India Limited - Defective refrigerator & worst service

User
 prashantgoyal1983 on Jun 21, 2014
We purchased REF 205 I-MAGIC 5DG WINE EXOTIC W.P (S.No: 1440226132800816) from Dawar International Electronics Pvt. ltd (Bill No: DOWB22233) Dated 02/11/2013. Ever since we started using this refrigerator, we have been experiencing issues wherein vegetables either get thaw or fungus. Initially we made complaint to Dawar international who further raised it with Whirlpool and one engineer (Haidev; 9268063278/01246000855) visited at our place. He changed thermostat saying that was faulty and requested us to check for few days. We checked and informed that issue didn't resolve. But no one visited...
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Whirlpool India - Worst customer service provider

User
 prahlad on Jun 20, 2014
I have a fridge (wirlphool) ... On 16th june 2014 sudenly my fridge stop working ... On 17/6/14 i registerd a complaint on wirlphool customer care ... Complain no. Dl0614015223 ... A person from local dealer visit at my home ... He just see the fridge and tell me for replace a part (dfroste kit) charge-1800/- ... I said ok and give him 1800/- ... That time product is working but after 1-2 hr stop again ... I call back to customer care and complaint again request no. DL0614016012 ... And call again and again to customer care till today 21/6/14 ... But nobody visit at my home ... I never expirence...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Cooling system is not working properly

User
 mithuu on Jun 19, 2014
Dear Sir I had purchased a Refrigerator (190 ltr.) (205 Ice Magic 5G model) from Sreema Electronics, 98/1, Gopal Lal Tagore Road, Kolkata - 700 036, West Bengal vide their bill no. 89244 dt.30/07/2013 (Date of delivery: 21/07/2013). My complain is my Refrigerator's cooling system is not working properly from 10 days. I informed Sreema Electronic on 112/06/2014. But till now problem has not been solved. Please look into the matter. My name is A.K.Basak and my address is 156/89/1, B.T.Road, Kolkata - 700 108, Phone no. 033-2577-1573, M: 09830992953. I will be greatful to you if you send you Serviceman...
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Whirlpool Washing Machine - worst service

User
 achandak on Jun 17, 2014
We bought wirlpool washing machine from snehanjali store from nallasopara west full cash payment in the month of June 2012. suddenly in the month of may we started having issues wit our machine, it used to stop while washing clothes in between and it creates a lot of problem as washing process gets stopped halfway. we called whirlpool customer service which were not helpful after struggling for a while we were able to post a complain. The technician came at our place opened the entire set, scratched wires on the main board and then asked us to pay to Rs.3000 and said its fault in the wire. Even...
Complaint comments Read comments Complaint category Washing Machines

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