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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - Delay in providing a new Refrigerator

User
 preeti.das on May 28, 2015
I have purchased a refrigerator on 24th June 2012. Suddenly on May 2nd 2015 we found out that the refrigerator is not working. We call at the whirlpool customer care. The engineer told that the refrigerator cannot be repaired at home so it has to be taken to the workshop. On 4th they took the refrigerator and send it back on 7th May. A person called back from the service centre and told that there is some leakage problem and it is not repairable. So they said that it is a manufacturing defeat. They informed us since the problem is from the company’s side, they would give some percentage of the...
Complaint comments Read comments [1] Complaint category Refrigerators

Whirlpool India - My split A.C. NOT repaired properly

User
 snjy6001 on May 28, 2015
sir, I have purchase split A.C in 2012. from that period my A.C has not working properly. complain details;- 1. SR NO. PT0115003148 Dt. 16/01/15 2. PT0115003150 3 . PT0415008912 Dt.28/04/15 4. PT0515010297 Dt. 25/05/15 Previous complain no. not saved....
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Whirlpool India - regarding A/C

User
 sunder2183 on May 27, 2015
Dear Concern, Below is the story which I wrote about my A/C which not in cooling condition and purchased by me last 23nd of june 2014. i hardly used this A/C for 1.5 month from that time only i start getting cooling problem in it. i log the complaints last year so your engineer visit to my place three times but they was not able to resolve it. than winter got start and i didn't use it at that period. Again summer has start and i checked it and log the complaint again in April month your technician again visit and filled some gas in it and said, sir it OK now. i used but again getting same...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Whirlpool India - Compliant SR no. AH0515015361

User
 h_ratanpara on May 25, 2015
Compliant registered on dated 25 may 2015, at 8:20 am After i called local service office working for whirlpool but they cant find the service request . so again i called to customer care but cant do anything with satisfactory and said that compliant registered related to AHMEDABAD. Pl register correct compliant with proper land mark details & do needful at earliest RASIKLAL KALYANJI RATANPARA Near station gate Tal - vanthali Dist- junagadh At: shapur (shorath) Pin:362205...
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Whirlpool India - Refrigerator cooling issue Model No: MNOZ13280 SNOZ INC 1/2510642

User
 Naga maddilety on May 25, 2015
Dear sir, This Mr. Maddiletty R/o. 4-55, konidedu village, panyam mandal, Kurnoor Dist. It is inform that i was purchased an "Whirlpool Refrigerator" on 07-10-2011 at Balaji Electronics Nandiyal Town, Kurnool Dist. by "CASH PAYMENT". After one year i had a problem in the refrigerator, same inform to customer care, and they was attended on given complaint and issue got rectified at that time. Now i have a issue with cooling . And i raise the complaint several time to customer care and given contact number which in the booklet. but any body has responded still date. I request to the team...
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Whirlpool India - damage refrigerator

User
 Ravi Sapkal on May 24, 2015
To, Whirpool Sir, I am purchase whirpool 230 ltr. G. Premier refrigerator Amravati "kedia Trader's" dt 24/03/2012 model no.1342825121018445 Costomer ID 17452 Refrigerator is damages in last drow crack d body company dis spot pest d sticker....
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Whirlpool India - noise in refrigerator

User
 pruthvipc on May 22, 2015
Our newly bought whirlpool refrigerator neo ichill(31-01-2015) makes unnecessary noise.i noticed it after two weeks of purchase. Since then I'm lodging a complaint at Harsha(electronic n appliances store from where we bought the refrigerator). They are least bothered about the issue. Please do the needful....
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Whirlpool India - Whirlpool AC the worst thing I have ever bought

User
 Praveenv6 on May 20, 2015
I have Purchased 2 Whirlpool Magicool AC on 2nd April 2015. After 1 month one of the ac is not working properly and other one was making a lot of noise when working. The complaint was made on 13th May 2015. Satisfaction code:514 SR Number: COO515004758. the technician has come on 15th May 2015, and said that re-installation is needed and since its warranty period they won't be able to rectify without getting permission from company and till now there is no response....
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Whirlpool India - Pathetic service

User
 sujitagarwal on May 19, 2015
i had complaint(GW051500719) of my refrigerator on 18th May but no action take place till afternoon of 19th May .Then i re-complain on 19th May after that technician visited to my place and told me that we need to replace the compressor which is under warranty.I asked him how many days it will take then he called his manager Manager (Mr. Kamlakar)and asked me to talked to him.When i talked to Mr. Kamalakar, he told me that it will take 3 to 4 days then i told him how we will survive in summer without refrigerator but he was very ill mannered and don't know how to talk to the customer it looks like...
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Whirlpool India - service and warranty

User
 Varun Marwadi on May 15, 2015
Dear Sir/Madam, I purchased whirlpool Split Type Room Air Conditioner 1.5 T(Elegance Series) (Dealer name: SPORT -N- SPORTY)(AHMEDABAD-GUJARAT) on the date 31/5/2011 the document of warranty shows warranty of 5 years, it will expire on 31/5/2016 that means still our Air Conditioner's warranty period is not expired. I called (on 8/5/2015) to customer care of whirlpool (Number: -std code-60008558) because I had complaint regarding my Air Conditioner as it was not working properly the customer care executive told me that your warranty period has expired. Then I went to the shop (Dealer name:...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Whirlpool India - Drainage problem

User
 Ayushc on May 13, 2015
I hve complained 3 times in whirlpool. They are not bother to resolve my problem. Water comes out from inside the refrigerator... Instead of going water in drain container its comes out from inside the refrigerator. I will sue wirlpool if my problem is not resolved....
Complaint comments Read comments [1] Complaint category Refrigerators

Whirlpool India - Whirlpool.. sucks

User
 psoni99 on May 11, 2015
Disgusted with the qulaity of fridge, the service and frequent cmplainst. My complaint of leakage has reappeared in one month of spending Rs 2500 and gurantee of parts 6 months. To top it all Whirlpool wants me to pay service charge again. Ok... and then vendor calls and blmaes me for leakage he talks rude and all this without even visit to my place Whirlpool wake up !!! Complaint no CN0515010701 Phone no 9176636453...
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Whirlpool India - Sent An Email To Whirlpool regarding repair of refrigerator

User
 Firoz Rahman on May 10, 2015
I sent an email to helpdeskindia@whirlpool.com on March 30th, 2015 requesting to repair my refrigerator. Yet there is no response from the Whirlpool. So I sent one more email to the same email id mentioned on the whirlpool website. I don't know why this company sells products if it is having much negligence in solving customer issues. There are no proper service centers available at large cities. It should provide service centers at least one for a district. There should also the facility of registering service request online so that a service engineer can visit and get the product repaired. ...
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Whirlpool - Worst products and pathetic service

User
 MANOJ KUMAR on May 10, 2015
I purchased 6th scenes refrigerator from whirlpool company. Within 6 months gas goes away. recharge gas on our cost As there was no warranty for gas leake . After that 3 times they change thermosostate on our cost due to excess ice deposit and freezzer dore came out. There service ppersonnel are courtesy less. They do not listen to cuscustomers. Manoj Kumar Saxena 9582234390...
Complaint comments Read comments [1] Complaint category Refrigerators

Whirlpool India - non functioning of whirlpool friedge

User
 praveen pundir on May 9, 2015
Sir, Their is a cooling complain in my friedge. I have call customer service but not satisfied. Kindly look into the matter so that our grievance may be redress in due time. Your earlly action is highly solicated. Whirlpool model FF 2D 375 4S Sunil Pundir Kirshali, S. D. road, Dehradun, Mobile.: 9837604442...
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Whirlpool India - Non Installation of Working Air Conditioner

User
 Kulbhushan Roy on May 6, 2015
I had brought a new Whirlpool AC i.e.3D cool DLX III on 26 May2015. I had called Whirlpool for installation of my AC the installation engineer came on 29th may 2015. On installation we found that AC is not working i.e. cooling has been not done by the AC. The installation engineer said that the Unit provided to me is faulty. I had called Whirlpool customer care about the same, they told me that my complaint will be resolved within 24 working hours. Today is 6 May 2015 and I am still not able to use my AC. Although they had replaced outdoor unit of my AC but still no one had came for installation....
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Whirlpool India - Whirlpool AC Compressor reclaiming

User
 Dhivyavathi on May 3, 2015
Hi we bought AC at the year of 2013. And it has the warranty of five years. My AC is not working since from March ' 2015. I have my AMC from who is working as service center under whirlpool called cool control- MP enterprises . They said compressor is totally gone so have to claim from warranty. So we claimed compressor at March '2015. But no response from whirlpool. If i asked service center about the status of it. But they said this model compressor is not available it is rare piece. so couldn't get now. I registered complaint in customer service thrice . But no response from them...
Complaint comments Read comments [2] Complaint category Products & Services

Whirlpool Refrigerator - cancellation my order and refund

User
 thakurdheeraj on May 1, 2015
Dear Sir, I have booked whirlpool Signal door Refrigerator 205 icemaeic classic plus 45 (190 ltr) products code- E1727.HDO3. and iteam price Rs. 13856/- Booking Date 31.03.2015, Approval of product 08.04.2015 but product not delivered yet my residential address.and I have cancellation order on 29.04.2015. So I request you please refund in my account as soon as possible Cancellation Complaint no- SR00124839, Client Code- CE1727_HD03 I humble request you please refund in my account. Customer Name.-Deepak Jha Contact No- 08527852712 Payment - Credit Card...
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Whirlpool India - non repair of refrigerator

User
 Dharmendra Navinchandra Kothari on Apr 30, 2015
Inspite off payment paid Rs.2450/- for non cooling problem freeze remain under service with Shree Service Plaza Authorised Service Centre at Rajkot City- Gujarat. The freeze under service since last 3 months and freeze already in warranty period but service center remarks not repairable and sent for replace appliance or càsh refund for Rs.14000/- including our exp Rs.2450/-, but company not ready for the same. We are suffering this problem last 3 months and more, immediate response necessary....
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Whirlpool India - whirlpool AC installation staff not compitent

User
 Subodh kumar Budakoti on Apr 27, 2015
I recently bought a Whirlpool Window AC in Faridabad. I was told that the installation was free. I got a customer satisfaction code during registration of my installation call that I had to give to the installation person.But when the installation guys arrived they asked me to get the carpentry work done by our side. I told him that we will pay them for this minor carpentry adjustments but the installation guy was not carrying any tools to do this work.As per installation guy company do not provide any tools for this. During my call registration I was informed that the installation guys will do...
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