Whirlpool India Customer Care

Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
Satisfactory Rating
5%
Complaints
1490
Resolved
89

Whirlpool India Complaints & Reviews

Whirlpool India - Washing machine replacement

User
 Siddhesh Shelke on Jul 25, 2015
Hello This is Mr. Sadanand Shelke I have purchased a whirlpool washing machine from kiran electronics @thane on 28 december 2014 Serial No: INB144400221 Model no: 31079 Initially it worked fine but from last month it started giving issue with rinse spinning. I had logged the complaint for the same for which an engineer came for repair but all in vain. It worked for 2 days and again started the same issue. This is really getting on my nerves and i need a replacement or you can take your machine back and refund me my amount. Today i had again logged the compaint for the same. SR NO: MB0715013929 PLEASE...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - No Service

User
 Sunnybansal87 on Jul 23, 2015
Registered complaint on 9 july n its 23 july now but no solution .Just a small part need to be changed but that was not available n i think after 15 days its nt available yet. Poorest service. Service engineer visit just 2 times in 15 days n i registered complaint at least 5-7 times but no one in the damn company care. Cmplnt no. CH0715005340...
Complaint comments Read comments Complaint category Appliances

Whirlpool India - Selling Defective product ,Careless regarding solving customer problem.Please never ever buy whirlpool products

User
 tasmia haider on Jul 23, 2015
Complaining again regarding the same problem which already have been reported http://www.consumercomplaints.in/whirlpool-india-whirlpool-india-selling-the-defective-items-c1085616. Please return my money back as its been more than 6 months i'm complaining and my product is still in the guarantee period. Please take some action and dont be careless regarding your customers....
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Selling Defective product ,Careless regarding solving customer problem.Please never ever buy whirlpool products

User
 tasmia haider on Jul 23, 2015
Complaining again about Whirlpool regarding the same problem as mentioned in the link http://www.consumercomplaints.in/whirlpool-india-whirlpool-india-selling-the-defective-items-c1085616 Still the problem has not been solved they asked for the number but didnot called or replied, Please return my money as my product is in guarantee period .Its been more 6 months i've been complaining but no action has been taken....
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Whirlpool split AC

User
 storm123 on Jul 21, 2015
I am very unhappy with the service from Whirlpool. I bought a split AC in 2013 and find that the gas has been leaking out every year. I have had to call the servicemen from Whirlpool every year to put in gas, but they only put the gas and go away -- they have done nothing to correct the reason why it is leaking out in the first place. This year after I got very angry about the problem, they finally told me that a valve needed to be replaced. They should have recognised this in the first year itself and got it changed. Instead they have waited until the warranty period is over and they have had a...
Complaint comments Read comments Complaint category Appliances

Whirlpool India - Unscrupulous charges on replacement of water purifier filter cartridges

User
 decentguy on Jul 20, 2015
Dear Sir/Mam, This is to bring to your kind notice that WHIRLPOOL authorized service agents are charging over and above actual prices of the spare products. In my case my Plus sediment filter and pre filter of MES 8.5 litre has been replaced by the authorized technician and he has presented a bill of 200/-rupees plus on the replaced items which is not acceptable at all. The actual prices of the plus sediment filter in WHIRLPOOL webstore itself is 540/- rupees and for pre filter it is 360/- rupees where they have charged me as 650/- and 450/- rupees for them.Receipt of same is attached for your...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Regarding Complaint of AC 1.5 ton

User
 P JAGDISH on Jul 20, 2015
We Bought 1.5 ton Split AC (SAR18K31C0) which is currently showing an error “EA”. The AC is not at all working. Name:- S N Rao Address:- QTR NO- 4/B, STREET-29, SECTOR-04, BHILAI-490001, CHATISHGARH Kindly rectify at earliest. Waiting for your service Email id of helpdesk is revert back without mail delivery....
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Poor customer service.Rude move with lonely house wives

User
 manuraja on Jul 20, 2015
Dear Team, We have purchased a new whirlpool washing machine stain wash. We are residing at madipakkam, chennai.Recently due to voltage fluctuation machine stopped indicating low voltage.After that for good voltage also we are again getting the same alarm.Through electrician we have checked and he told us problem is in the board it is not getting reset after good voltage. We have logged case with customer care.Case id is CN0715014242 on 16-7-2015.Next day engineer from madipakkam customer service visited and took our board for services.After 2 days no response from him.We called him and...
Complaint comments Read comments Complaint category Appliances

Whirlpool India - faulty refrigerator

User
 anauradha on Jul 16, 2015
i bought a fridge Whirlpool for Rs 25000/-, Model No. 263 Proton delux Royal, Mirror Black on 3 Jul 14 from Pradeep Radio and TV centre, RK Puram, New Delhi-110022. Frpm day one the fridge has been giving me trouble. The vegetables kept in the fridge gets frozen and after some some gets rotten. I had made several complaint in their call centre number and by send an e-mail. Initially they told me the temperature has not been set. but subsequently they told me the thermostat is faulty and requires change. they came and changed it but still the situation remains the same. whenever i call the centre...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Air conditioner not working properly

User
 rajaram_88 on Jul 16, 2015
Hi, My name is rajaram and mobile no. is 9940209353 and email id is raja.ram89@gmail.com. I bought ac in whirlpool from 2011 since then i'm facing lot of issues. please review my history. I have already interacted with whirlpool several times but its still useless. I have been gave complaint on october 2014 and the complaint no is CN104013681. The AC went for service and i paid amount for gas filling, service charge and others . within few days, i got another display flickering issue (new issue) and again less cooling effect where again raised a several complaint no. is CN104048206, CN1114013500...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Cockroach in water purifier and worst service

User
 Jerifa Vivek on Jul 13, 2015
It is terrible to see insect in a purifier...when informed to service center they came and gave a worst reply that "it won't affect the quality of water" Is this the work of purifier? It seems it's a infection producer and not killer.Only one cockroach was there initially...but now multiplied...is this the quality of ur 6 stage purifier? See the attached pictures. ...u won't drink water or buy this purifier.I tell everyone NOT TO BUY WHIRLPOOL Products....
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Unsatisfactory service !!!!!!!! (Pathetic service from whirlpool)

User
 Paresh Badkar on Jul 9, 2015
Pathetic pathetic service !!! Unsatisfactory service !!!

First of all, i would like to tell everyone who ever reads this, that please please please never ever use any whirlpool products, as their service sucks, their response sucks too, and zero co-operation from their people, which will make you regret to have used their products in future.


Please note i registered a complaint on the whirlpool no. 18002081800.. Sr number- pn0715001951.
The complaint was that the washing machine used by us had issues, the power button/ on & off button had come out,...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Did not delivered product

User
 hmnayak on Jul 9, 2015
Hi, This is in regard to the Order #101542 (placed on June 22, 2015 6:09:22 PM IST) in the official online store of Whirlpool India (http://www.whirlpoolindiawstore.com). I had paid online Rs. 27, 900/- while placing order for FP 263D Royal-Mirror Black refrigerator. As per the policy, they are supposed to deliver the product within 7 to 10 days. But till now, there is no communication from them. I had called the customer care number 6 times till today (+91-79-40260260). I had also sent 5 emails to support@whirlpoolindiawstore.com (They did not even bother to reply!) I am agitated and...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Shaft Breaked by Serviceman but not ready to excahnge. Why should we pay 4000Rs

User
 GPE on Jul 7, 2015
Had worst experience for whirlpool service. We didnt expect this from such a prestigious brand. I have fully automatic Washing machine SPLASH 6.0Kg. On Saturday, when i started it was continously making beeper noise and not able to start. I filled a complaint with Whirlpool(PN075000825) and same day a serviceman(Rohit Pradeep Koli) came and opened the display panel and said, it is gone you have to replace it with new one as power is not flowing through it. It will cost you around Rs4000. We argues him and then he did something and it starts working. If a circuit is breaked how can it start working...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool Fridge - Defect product delivery by Mall or shop and customer harassment

User
 ludfur on Jul 7, 2015
I was purchased whirlpool fridge on 05/07/2015 Bill no- SGWK-618 but after dilevery in home i saw some defect in fridge so immediate i was inform to him plz change this defect fridge but it was taken 2 days for exchange after 100 times phone call and lot of harassment also, they had taken again transporting money from me this was not correct therefore i write complain against to mall manager plz do not supply ur product such waste mall its down ur company name, its name is SOWNDARYA Digital Mall (Gajuwaka - Vizag) ph no is 08916566563 when onec a time u will purchase any product after they are not...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Whirlpool Service Request number: MB0615019056 - Whirlpool Satisfaction Code is: 593

User
 Sheldon Salace on Jul 7, 2015
Whirlpool Service Request number: MB0615019056 Whirlpool Satisfaction Code is: 593 i paid 2000 rs for my issue where there is no cooling, my food and milk are getting spoiled daily and i am very angry, i paid my hard earned 2000 rs, got conned by whirlpool and issue not resolved, please call 02228916095 only, address this or i am heading over to consumer forum and social networking outlets twitter, facebook, very upset with whirlpool...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - semi automatic washing machine coupling not working

User
 shaik shabeer on Jul 6, 2015
I have raised complaint on 18th June 2015 till know problem not rectified, No body takes responsible on this, When ever i request for update to the service center product coupling not in stock.Recently on mar 24th i done same complaint service center told to change the motor.I have changed the motor which cost 2500, again i am receiving the same complaint now they are saying coupling was not good Complaint no:cn0615019286. I dont want to blame your service need your intervention to close my problem...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Worst service of Whirlpool

User
 Smily Hitesh on Jul 4, 2015
I want you to write regarding whirlpool services. I had 2 complain numbers, still unresolved. My first complain number is AH0615010197 which i registered on 16th june, 2015. As per company policy, engineer will be in touch with you within 24 working hours, i.e. 3 working days. Hence by the end of the day, dated, 18th June, 2015, he must be in touch with me, but as software engineer had given me written statement that he got my number on 19th June, 2015. And then too they closed my complaint, since i have given one office number, which is missed out by us. But they had not tried alternate number,...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - M/S Vaitheeswara electronics

User
 sara600 on Jul 3, 2015
My inverter compalint no : MR0615007770, Your service center was not responding my complaint. >> Your service center peoples are not proper responce at my phone calls. >> Every time service people are says, spare not available at service center. >> Three times are closing at my with out knowledge....
Complaint comments Read comments [1] Complaint category Appliances

Whirlpool India - Harassement by Umang Service Centre, Gurgaon (your Authorised Service Agent)

User
 B MAJUMDAR on Jul 2, 2015
I have purchased one washing machine (Super WashSPIN 621 6.2kg) in February, 2013. Recently due to problem in its dryer, I contacted the captioned company for repairing on 26/06/15.Their technicians inspected the washing machine on 27/06/15 and told that they would repair it on 29/06/15 and took Rs.200/- as inspection charge. But nobody turned up on that day. When I contacted over phone, they assured me for the next day i.e. on 30/06/15. But nobody turned up and they even did not response to my phone call. On 01/07/15 they called me and again assured for the next day, i.e. on 02/17/15.But they failed...
Complaint comments Read comments Complaint category Washing Machines

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