Whirlpool India Customer Care

Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Toll-free:
Satisfactory Rating
12%
Complaints
1616
Responses
226
Resolved
177
So far so good - The company responded to our notifications and is working on resolving complaints.
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Whirlpool India Complaints & Reviews

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Whirlpool India — Improper working of refrigerator, bad response from customer services

 sravan kannekanti on Apr 30, 2016
I have bought a double doored whirlpool refrigerator named "neo i chill" its working improperly. once i have registered a complaint then whirlpool sent a technician he removed ice formed inside, and he said we will come again after 8 hours and we check that your problem solved or not, , but no one came again, , and we registered one more service, , but this time technician saying that "i dont wanna come, show whatever you can do" it is an example that how your services going really, ,
old service request id :HD0416011815
new request : HD0416014131,
and your customer service...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Repeated issue with washing machine

 binayagarwal4u on Apr 29, 2016
Sir, i am binay agarwal from bangalore. My registered mobile number with whirlpool is 8904426370.
Please refer to my previous emails on grievance regarding repeated issues with my whirlpool washing machine.
I has already brought to your kind notice that, i am facing repeated issues and have file four complains in a row

15-jan-16
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27-feb-16
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12-mar-16
Bg0316006719

20-mar-16
Bg0316011687


Even after whirlpool care manger intervention, i am continuing...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Whirlpool delight

 Suiwbsbsj on Apr 28, 2016
Sir I want to say you that I am having a whirlpool delight freeze which is a old model so it is difficult to find its parts.
Many a time i have complaint your company but there is no responce from your company I have also visited my near by service centre which is 40km away from my home many a times but they are also not taking responce
Sir I want to say you that please give me a proper solution to it as it is very urgent If the parts are available provide me and if not than change my freeze in any offer...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool — Damaged product delivered

 laxman9999 on Apr 26, 2016
Hi

I had purchased whirlpool refrigerator on 17 Apr and same was delivered on 22 Apr mid night by the store, but it was damaged and old product.

Very next day I was visited the store for replacement and store management also aggreed, they confirmed that it will be delivered by 26 apr.

Now (26 Apr ) store management is saying that, we can't replace it, they are very rude with the customers.

Its totally store management mistake but they are denied to replace....
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Not attending complaint launched on 17/04/16 till now and closed self without concerned

 praachi on Apr 26, 2016
I purchased Auto stain wash ultra 7.2 Kg washing machine of whirlpool
company on 10/12/2015.
demo on working with washing machine also not given properly by the
person. his knowledge about product is approx to null.
on 16/04/16 machine panel and dryer not working so i launched the
complaint on 17/04/16
but no one response positively. no one visit for complaint. every time
i call they ask name, address, which is very frustrating every time.so
i
again launched the complaint on 21/04/16 complaint no- LK0416011146.
which was wrongly...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Whirlpool washing machine - frequent failure of pcb

 Keeuma on Apr 26, 2016
Am using fully automatic washing machine. The PCB has been changed twice so far.
On 25/2/14- I have paid rs 3650 rs.
On 25/11/15- paid rs 5000 as replacement charges. An again I am facing the same problem at present the replaced PCB is within the warranty period. It is understood that the life of the board is only 6 months and it invariably fails within the warranty period. Such poor quality!

I am facing One of the worst customer service response. If the issue is not sorted out with in a day or 2. I am ready to take the issue consumer forum under the poor quality product...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — AC not working - default product

 Maniharan S on Apr 25, 2016
I have a issue with my new 3d model ac . Have made enough noise about issue to customer care ... No use... Vv pathetic response.
Now can u pls give any higer official contact details / number so that i will send the ac (warm )to his house as gift so that u clearly undersand, why i am so furious .

I made more than 14 call today to ur call centr e. Sad that half the people dont understand basic communication in english.

Vv disappointed - its given up state - will deal through consumer help/ court for my money wasted on ac and also for compensation for wating my...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — Fridge

 lakspad on Apr 23, 2016
22.04.2016
respected sir/madam

we have purchased whirlpool neo i chill - 292 litres sl no. 1404 301 000 000 00 397 from reliance digital retail ltd, bhimavaram, west godavari district, andhra pradesh in india. On 11 april 2013, for rs. 25, 992.86 including 2 year warranty extension from reliance digital retail ltd, bhimavaram, west godavari district, andhra pradesh in india. On 11 april 2013, for rs. 25, 992.86 including 2 year warranty extension


and externalout rs 7, 000/- approximately since we have purchased your refrigerator.Stabilizor. Refrigerator...
Complaint comments  Read comments [2]Complaint category Refrigerators

Whirlpool — Damaged product received after 1 week [Resolved]

 laxman9999 on Apr 23, 2016
Hi team,
Need your assistance to resolve my issue..

I have purchased whirlpool refrigerator on 17/4/2016, but same was received on 22/04/2016 mid night 10:30 after a long follow-up...

Tin: 36100718379

But its very disappointed with the product, as it is a old and totally damaged and dusted...

Its not new fridge, very old fridge delivered

I wanna return immediately...
Pls help us asap.....
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Ac installation in my home

 Piyush Sancheti Jain on Apr 22, 2016
Dear sir/mam
I purchase ac. I request ac installation on dated 11/04/2016 .My request number is pn0416004999. But in this time your service engineer not came. & your service center sai enterpirses, ahmedngar talled our service engineer come in 1 hour, 2 hour, morning, eveining, tomorrow.. Your service is very poor.Service center holder is speak i not mangae 4 people in this time. I wronglly purchase ac with our brand....
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Non-attending the new washing machine installation

 Jaipuneeth on Apr 21, 2016
Dear sir, i purchased new whirlpoool washing machine on 18.04.2016 from the dealer m/s.Reliance digital new bel road bangalore. No representative from whirlpool has turned up for the installation works till today(21.04.2016).This irregularity shows very bad impression on whirlpool company. One whirlpool representative called krishna(Mob. No.8867703945) had called up on 20.04.2016 by 10.30 am, saying he will come and attend the installation work, bu till today no one has turned up. Kindly take some needful action.
Prabhu/09448284839...
Complaint comments  Read comments [2]Complaint category Appliances

Whirlpool Refrigerator — Product is not yet delivered, 6 days over.

 Soundar_kgs on Apr 20, 2016
I had purchased a Whirlpool refrigerator on. 15th April. They told that the product will be deliver after 4 days. But today it's 6 th day. I contacted plenty times Tambaram branch and ware house. But they didn't responsed properly. Now I don't know where is my product and what is the status. Then how can I refer to my friends and family to buy products in VIVEKS. Here after we have to go for another show room only....
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Installation

 dsundar on Apr 20, 2016
I have purchased your split a/c magic cool copr 3S 1.5 T on 14.04.2016 at Shahs, Anna Nagar, Chennai. Booked within 30 min... Tilldate (20.04.2016), I couldn't installed due to poor response.
Sangeetha...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Whirlpool a/c not working. Service center not responding

 MShenoy on Apr 20, 2016
Hello All. This is to bring to your attention the issues I have been facing with my Brand New Whirlpool Magicool Air Conditioner.

I purchased a Whirlpool Magicool A/c From Unilet - Marathalli on 10th April 2016. After repeated calls and followups, Whirlpool finally installed the A/C on the 16th April 2016. However, I have never been able to use the A/C. I have Purchased an A/c which is not worth anything to me now. Everytime I switch on the A/c it blows hot air. I have checked the settings multiple times and I feel the product is defective.
I have made repeated calls to customer...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Whirlpool India — Irresponsible service center - dindigul region

 dilis2 on Apr 20, 2016
I've registered a complaint via customer care 1800 208 1800 on 16-april-2016 regarding my frontload fully automatic machine not working.
The customer care people said that the complaint is registered and the service people will contact you within 24 hours. But its been 4 days and no one contacted me regarding the complaint that i've registered.
Instead i'm calling them daily in the morning asking for the time for their arrival for servicing. Yesterday (19-april-2016) they said that they will send a technician by 4pm for servicing. But no one came. And today(20-april-2016) when i called...
Complaint comments  Read comments [1]Complaint category Washing Machines

Whirlpool India — Complaint for washing machine

 Jvm on Apr 19, 2016
I have purchased a washing machine model no.30085 ace super soak from dhawan electronics Ludhiana. After first use the wash tub got cracked badly because of loose soak tub. Also the main wirevwas cracked at the time of delivery. Now the dealer is not responding . kindly do the needful of I will file legal complaint against company....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — A/c installation

 Sujsri on Apr 19, 2016
I have purchased a 1 ton whirloool ac on 14.04.2016 which was delivered the next day 15.04.2016.

I had purchased it from adhishwar electronics marathalli, bangalore.
Whirlpool technician and adhishwar electronics promised that the equipment will be installed by 17.04.2016.
The technician called me and informed that they will come definitely come by 18.04.2016.
Today i called them again for which they said the installation will be today.
I thought of getting help from their customer care, which is of no help.

Am wondering now whether it will...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Whirlpool India — No action on complaint for 6 months

 Prasanna Anbu on Apr 18, 2016
We bought a whirlpool single door refrigerator on 27th March'15. The door gasket has worn out within 6 months of purchase. later on the freezer door came out as well.

Details of Refrigerator

Model num: 70211
Color: Grey
Machine num : INC150237209
Purchased at : Rathna stores, Purshawalkam.

We made a complaint on 14th Oct'15. A service person was sent to check on it and he said that the gasket for this model is not available and the fridge will be replaced with a new/refurbished one. he took photos of the door for proof. he also said...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Minerala 90 platinum - no service from whirlpool

 Swapnil11111 on Apr 18, 2016
I purchased minerala 90 platinum on 11th april 2016 from reliance digital.
The product was delivered to me on 12th april from reliance digital. However, no one came to install the product till 17th april 2016. On 16th april at 10.00 pm, the person called saying that he will visit it next day at 10.00 am . The next day at 10.30 the person came and said that he will instal the product wherever we want . He was not helpful nor co operative. He did not provide any demo, in fact he ran away saying he will come back in evening. In spite of various calls, no one of whirlpool has addressed the complaint....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Whirlpool India — Replacement of refrigerator (sr number : dl0316019093)

 sanjusnehi on Apr 16, 2016
Madam/sir,

I have purchased one double door 292 litter whirlpool refrigerator (Model/year: ff 2d 305 4s/2014) on 27 march 2016 from sachdeva electronics pvt ltd, gl-22, jail road, hari nagar new delhi-64(Invoice no. 2015=16-2003). The refrigerator was delivered to my residence on 28 march 2016. I was shocked to see that the condition of refrigerator delivered to my residence. There are lots of dents and scratches in the front doors and side walls of the refrigerator. Scratches are also inside the refrigerator. Further, the cooling control nob is also not working properly. It is moving...
Complaint comments  Read comments Complaint category Refrigerators

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