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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - Replacement of my washing machine

User
 Anagha Charkari on Nov 25, 2014
I have purchased fully automatic washing machine of whirpool in February, 2014. but machine gave so may problem from last 3 months I have gave 5 complaints in customer care and their engineer not solve properly them. so I want replace but they cant attend my phone and not give me properly answer. so please give me replace ment....
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - whirlpool ice berg fridge board complaint

User
 KSUDHAKARARAO on Nov 22, 2014
We purchase whirlpool iceberg 310ltr elete corban model fridge on 01-01-2008 .It is not working we gave the manual complaint on 18th October 2014 at Harshitha services, Dwarakanagar, Visakhapatnam. But they don't respond. Again we gave the complaint in online dt : 9-11-2014 complaint no: GR1114002678 .After that somebody ask for bill copy and model number and bar code we gave the all details by mail to harshithaservices@gmail.com on 18th Nov 2014 but till now we couldn't get any information from their side .Already 40days gone so kindly do the need full action immediately . contact person, K....
Complaint comments Read comments Complaint category Appliances

Whirlpool India - Problem with Fully automatic Washing machine Gearbox and poor after service team response.

User
 hardikc.thakkar on Nov 22, 2014
I bought Fully Automatic top loaded washing machine from Next Showroom, Empress Mall Vapi at around Rs.18000/- We used for 01 to 1.5 years and its Gearbox got failed; We complained and your team changed its gearbox. Once guarantee period of 02 years got over; we faced rotation problem during and we complained in customer care ; they sent engineer and they found that belt is damaged and they changed the belt with around Rs.300 charges and 06 months warranty. Again it stops rotating so we called that engineer and asked him to check as belt was under warranty ; he checked and replied that its Gearbox...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Whirlpool Magicook Microwave not working

User
 varun_singh8500@yahoo.com on Nov 18, 2014
I purchased a Whirlpool Magic Cook Microwave on 26 Jan 2014 from Big Bazare, I have only used this machine less than 10 times in this period. On 10th Nov I found out that it is not working and is giving an error message on the display so lodge a complaint on the given customer care number. Tech visited my home and said it needed a part replacement and the part will be replacement in 2 day. Since today (18/11/2014) I did not receive any update from whirlpool, so I made a call back to the customer care number. Just after the I made to the customer care center I got the call from the same tech who...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Whirpool Performance

User
 Krishnan Bharanitharan on Nov 17, 2014
Dear Sir/Madam, I have Purchased Top load washing Machine 360' last two weeks and i requested to you for demo on 12th November 2014. But today 17th no body came for the demo. So i request u to send some person for demo. Whirlpool branded and propeller but services is very poor! if u are not providing as services will not purchase this Brand in future. For your Reference: my Reg. No: CN 1114013676, CN 1114015061 & CN 1114018100 1. First time your person came late and he informed to office machine Not Delivery (lie) 2. Second time Ayanavaram religion team mentioned Door closed...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - washing machine 360 degree going out of order during warranty period.

User
 LAXMINARAYANA UDUPA on Nov 15, 2014
above product purchased by me on 25/11/2012 is not functioning and going out of order every fortnight. Your company is not able to fix the problem... everyt ime temporary solution is given it goes off again... the machine will be out of warranty on 25/11/2014.and it appears to me that it is a ploy to push off warranty period. Kindly appreciate that we have not given any clean feed back on last 2 or 3 visits made by your mechanic and we had made it clear that the machine is under observation. This time while logging complaint we have placed our request for replacement. Kindly...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Denying to renew AMC (Annual Maintenance Contract ) of Washing Machine

User
 parag3gwl on Nov 7, 2014
Hi, I purchased Whirlpool fully automatic washing machine in 2010. Since then every year i am taking AMC of that machine. And i had to take it because Machine is creating lots of issues. As well as service engineer is replacing very costlier parts every time. This year service engineer is telling he can't renew AMC for this machine. I have following concern - 1. If machine is having so much issues then why Whirlpool is not replacing complete machine because i purchased it in 19000/- + taken AMC and spent almost 10000/- till date + items replaced cost would be 10000/- per year. 2. Why...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Delay in Repair of service

User
 Rakesh Shubh on Nov 6, 2014
I lodged the complain to repair washing machine vide SR no. HR1114000462 on Monday 3-Nov. Engineer visited same day and informed some part needs to be changed. We were informed it will be repaired within 2~3 days. After that no one turned up to repair the machine. while we are checking status with engineer, we r informed parts not coming from company. Rakesh Saini +91-9811205080...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - WASHING MACHINES OF WHIRLPOOL VERY TROUBLESOME AND LOT OF MAINTENANCE EXPENSE ON IT

User
 lucky007 on Nov 3, 2014
I HAVE BOUGHT WHIRLPOOL WASHING MACHINE. AFTER THE WARRANTY PERIOD I HAVE TO CHANGE THE CIRCUIT TWO TIMES THAT COSTED AROUND RS 3800 EACH TIME. NOW THERE IS A PROBLEM IN TSP. THEY SAY YOU HAVE TO CHANGE THE TSP WHICH COST AROUND RS 4000. TILL DATE I HAVE INCURRED MAINTENANCE EXPENSE OF RS 12000 AND THE WASHING MACHINE COST ME AROUND RS 20, 000. WHIRLPOOL ALSO HAVE STOPPED TAKING ANNUAL MAINTENANCE CONTRACT. I SUGGEST NOT TO BUY ANY PRODUCTS OF WHIRLPOOL. COMPANY IS A BIG CHEAT....
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Working part changed and five times chaged

User
 Senthilkumar Panneerselvam on Oct 31, 2014
Yesterday My Refrigirator faced an issue in cooling. The Service person came and checked the product and told that the timer kit is the issue and also gas leakage. But after filling the gas its working fine but unnecessarly they changed the timer kit. The main part is they charged me Rs.4800/- and cheated me. Its take that much charge for changing the timer kit and filling the gas. My contact number is 94441 79819. My SR number is :- CN1014047741 My complaint is attended by :- SMART Services, Mr.Lakshmi Narayanan, (contact no.9566004293) No.2/81, Gangai Amman...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Whirlpool's Brand New Washing Machine is not working

User
 Nidhi V on Oct 27, 2014
I had bought Whirlpool's fully automatic "Stainwash" washing machine a month ago... Suddenly it stopped working. I lodged a complaint with them. Their technician came after 3-4 days and said that the electric panel is defective and needs to be replaced. Then they took another week to come with the part. When finally they came, the machine started working automatically... I don't understand what had the first technician seen and why did he say the panel is defective!!! But now after 15 days again the same problem has occured... Either Whirlpool is cheating consumers or the machine is defective......
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Harrasment for fridge complaint

User
 vinodgupta777 on Oct 25, 2014
I Vinod Gupta, R/o 787/5, Shalimar garden Ext 1, 80 feet road, Sahibabad, U.P. purchased a Whirlpool Refrigerator S. N. 80503800 Model No. VX 1305 on 26-06-2008 from e-Zone, Home Solutions Retail (India) Ltd., V3S East Centre, 1st/2nd Floor, Plot No. 12, Laxmi Nagar District Centre, Vikas Marg, New Delhi - 110 092. Tel No. +91-11-22535202/205. The Refrigerator got a problem of cooling and on the bottom area there was no cooling and upper area there was substantial cooling in February 2014. I lodged a complaint at the customer care on 15/02/2014 (complaint no. 2684) and a technician Mr. Manoj...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Refrigerator is not functioning [Resolved]

User
 adhika2005 on Oct 24, 2014
It is to bring your kind attention that I have purchased one refrigerator ( PROTTON) on 26nd Oct'11 for my family to keep medicine & insulin for my parents. On 16th Sept'14 suddenly it starts non functioning. On contacting the service center they claimed exorbitant service charge in place of giving remedy whereas during purchase it was conveyed to us that this model has 5 years warranty. It is complete technical/manufacturing fault which we don't have any control.In this juncture my family members are suffering as I am unable to use the refrigerator to keep life saving medicine.I...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Whirlpool refrigerator 450L

User
 prashanth.sanjeevi on Oct 18, 2014
Hello, I am frustrated with the customer care of whirlpool. Compliant that the lights on my fridge start blinking and beeping. CN0814014603- board changed on 12.8.2014. Issue persistent Compliant raised again. Sensor changed on 19.9.2014. Issue persists complaint raised again and we are not getting a proper response for the last 3 weeks. CN0914037863 CN1014013845 CN1014022236 Pathetic service for a pretty good brand which has pretty good hardware. Not sure what would it take for my parents to get them resolved....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Bad after sales service

User
 prasad08 on Oct 15, 2014
I have frustrated with Whirlpool service. My compliant pending for spinning noise from last two month (MB1014006673 3rd time complaint for same problem) whirlpool service station not even bother about it. When you are lodge your complaint customer care give you customer satisfaction number but service engineer not even ask for that....
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - fridge repair [Resolved]

User
 shekhargupta on Oct 14, 2014
i requested about my fridge repair on 14/10/14 morning 10 am by complaint no LK1014004259 but i am surprised no one has attended the complaint full day passed now a day if a company cant make sure that the complaint is attended in full working day it is very shame ful thing for company i will be posting this on all social media beliveing it you are not bothered about it.....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - regarding washing machine [Resolved]

User
 Bhatt Akash on Oct 11, 2014
I would like to inform you that your costumer care is useless not answering any calls and just transferring calls. We have problem in our machine since 20 days and your people are not answering and giving proper reply. Some vaishali is working there she is just not bothered even to pick up phone and answer the phone. IF you cant repair your product why you are manufactuirng it. Sorry to say your product and service both are of poor quality. I want you to take immediate action on this or else I need to file complain against you in consumer court....
Complaint comments Read comments Complaint category Appliances

Whirlpool India - Cooling fan motor is not working properly. [Resolved]

User
 amitrakeshdss@gmail.com on Oct 10, 2014
I purchased the refrigerator approx. 1 year ago. Everything was all right but 5 days ago the fridge was not cooling at all. I came to know that the fan motor has burnt. I changed it with a new one. But, after 2-3 days the new motor burnt once again. Donno what is happening. What would be the problem???...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Whirlpool washing machine is giving many issues during warranty period

User
 himanshurock on Oct 9, 2014
This is to bring into your notice that we have been the Loyal customers of Whirlpool India but unfortunately one of our Electronic Goods have not been Satisfactory from the day first. We bought a Whirlpool W/M TL 8kg 360H-GRA (Invoice Number - SLFF02A044010015797) on 31st December 2012 and since then there have been over 11 complaints of Non performance, Leakage of Water, Break - down at the most unexpected periods of time. This has become a very painful experience for my family and highly unexpected of a brand like Whirlpool. Even our last complaint (complaint number DL091400) is still open...
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Whirlpool India - Defective Refrigerators

User
 Pankaj Gakkher on Oct 8, 2014
Hi Team My Name is Pankaj Gakkher From Moga Punjab.We have Purchased Whirlpool Refrigerator single door before 6 month back. After purchase 2-3 days we saw cracks bottom of the Refrigerator and Lid of the Frezer Box. we spoke to Distributor from where we purchase it and they said engg will check and replace it soon but we were talk many times but did not get any solution. Last Month we lodged complaint to Customer care and engg came and said it will not replaced it will be chargeable Team it was defective Piece from day one we getting problems from Refrigerator. Fake Commitment and Mis guide by...
Complaint comments Read comments [1] Complaint category Refrigerators

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