Whirlpool India Customer Care
Whirlpool India Ltd
Customer satisfaction rating: 13%
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1684
COMPLAINTS

Whirlpool India Customer Care

Whirlpool India Ltd

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Address
H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
2
0

Customer satisfaction rating
13%
Complaints
1684
Responses
267
Resolved
206
So far so good - The company responded to our notifications and is working on resolving complaints.

Whirlpool India related photos (98)

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Whirlpool India Customer Care related pictures (98)

Whirlpool India Complaints & Reviews

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Whirlpool India — Back side dammaged

 Ram Barwal on Jul 23, 2016
Hi,

I purchase refrigerator on 25th June'16 from Vijay Sales Gurgaon which has delivered me on next day, after that on very next day your executive Deepak had come for demo but there was an issue found in the machine as it is damaged from back side therefore I have mentioned the same on his feedback form. After that I received a call from whirlpool and they assured me to replace the machine in next 10-15 day resulting another executive Umesh has visited on my home for inspection of damages and he was agree for the same and again he assured me to replace the machine in 10-15 days...
Complaint comments  Read comments [1]Complaint category Refrigerators

Whirlpool India — Negligence by service representative

 sabufareed on Jul 21, 2016
I would like to inform you that, iam too much disappointed cause by the service person by name dinesh,
I had requested the online service on 06/07/2016 and registered the service vide no 145148 stating that my while pool washing machine model: pud701 sport, drum is not rolling due to the error of pe indication was showing in display,
The service person by name dinesh has attended on 08/07/2016, when he saw the indication pe, he told there is a problem in circuit board, the condenser should be replaced, it will charge you 1500/- tomorrow evening i will rectify and come back, saying...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Incomplete complain since 20 days

 Ankit Bhimani on Jul 19, 2016
I filed a complain to whirlpool customer care on 1st of july to solve problem of water leakage in my whirlpool washing machine. Technician said there is a part needed to be replace and he ordered it on same day as well.

In between these days, technician was came with wrong ordered part on around 15th. Today, i again called to customer care but they have no any answer related to this issue. I am frustrated about this matter now.

The service was better in warrenty period but after that it became worst now and all parts are needed to be replace one by one since it is only...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Refrigerator complaint problem

 sumitsri24 on Jul 16, 2016
I purchased refrigerator 16-apr-2009 (attached are the bills and warranty card) for your reference.

Problem is with pcb plate in refrigerator which supply electricity to compressor, this plate is faulted as per engg. who visited to check the refrigerator.

Now fairdeal enterprises ghazaiabad who is taking care for my complaint said that this part is not available in all over the india and whirpool is not responsible for this part to provide to the customer since this is faulty, now my question to whirpool is :

1. since this part is not available with whirlpool...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Refrigerator complaint reg.

 Rashis on Jul 16, 2016
I was submitted an on line complaint to yourselves 17 days back in respect of my double door refrigerator which bought about 8 years ago from a local dealer from my home town calicut kerala. The refrigerator is still with good working condition but some internal parts like vegetable box, bottle milk egg racks were broken. There is a leakage of water is also frequently seen. Then about last 6 months my self being complained to the local service centers & surprise to say that they advised me better to by a new fridge that's why i made an on line complaint as mentioned above, as such your customer...
Complaint comments  Read comments [1]Complaint category Refrigerators

Whirlpool India — Not changing parts in warranty period

 wholseller on Jul 15, 2016
Thanking for your co-operation. but do not solve the
Problem. your service engineer call me & told him this
Part is not under warranty you pay the charges and solve the
Problem. but your company's warranty card mention the rules
For your company.

:woil's obligation under this warranty shall be limited to
Repairing or providing replacement of any part (except
Plastic parts such as the top, lid assembly, control
Panel, window, knobs, escutcheon, cabinet, dispenser
Assembly, drain hose, lint filter, castors/wheels/foot) of the
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Service quality

 Mohit Tomar(L.I.O.N) on Jul 13, 2016
Hi,
I am mohit tomar.my phone number is 8171083085, email I'd is hpytomar92@gmail.com .
I registered complain of my AC for two times, past week.
But no service engineer visited.even whirlpool don't care about customer.
Please clarify either we should wait or go for consumer complaint.

Mohit tomar...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Microwave

 janejerold on Jul 13, 2016
Our whirlpool microwave was not working and so we called customer care 2 1/2 months ago to report the complaint. A technician came and checked and said magnetron needs to be replaced. He then came one week later with a magnetron which didnt match with the microwave and said that he will come again with the correct magnetron and left. He didnt come after that (for the past 3 months). When we called he replied that the correct part is yet to arrive, it is not available in the market. When we called the customer service center, they dont have any clue about what is happening, as they dont know the...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — About likage the heater buccet

 wholseller on Jul 13, 2016
I purchase the washing machine on 30th june 2014. i need a complain on 25th june 2016 in warranty period. my complain number is ah 0616017579. your service engineer is come & take the photograph for this complain & talk to him i send the photo graph our company & the company can decision change the part in warranty yes or no. after 2 days he calling him this product is not in warranty you can change this product rs.2600/- chargeable. this part is inside part not a outside part. so this part is under warranty so can change the parts needfully....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Split AC Drain problem

 princedhawan01 on Jul 13, 2016
Dear sir


I m prince from lloyd (ASI). My Split AC did not working. Drain problem in indoor last 20 to 25 days. Please visit your technision tomarrow morning urgently.

My Adress - H. No 6/6 Char kutub gate, school vali gali hansi, distt hisar 125033

Contact no 9729070638


Regards

Prince kumar...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India Limited — Cooling problem

 MANOJ MATHURA on Jul 4, 2016
Date-4-07-2016
To,
worlpool india limited


Subject: Legal Notice

This is bringing to your kind notice that I had bought a whirlpool refrigerator of model no.3950FP313D & Sr. no. 123506953 on dated 09-11-2012. Later I have complained on whirlpool India toll free call in subject of “Refrigeration not cooling” on dated 29-06-2016. Complain was registered by whirlpool India and provide the complaint no. is GB0616014307. Same day an engineer came from Anu electronics 22 madhuvan enclave Mathura to attend the complaint and he checked the refrigeration...
Complaint comments  Read comments [1]Complaint category Refrigerators

Whirlpool India — Damage refrigerator

 nick2244 on Jul 3, 2016
Dear sir/madam
On 27/06/2014 i bought a whirlpool refrigitor serial no 002014101141705439. i made this purchase from mi road on 27/06/2014.

Unfortunately, your product has not performed well because their is damage in the body. i already complained so many times.

I look forward to your reply and a resolution to my problem. i will wait before seeking third-party assistance. please contact me at the above address or by phone 9414320664....
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Ice magic refrigerator.

 Parasj on Jun 29, 2016
Hello,
I have whirlpool refrigerator, which is not working properly.
Its been 14 days, i have registered a complaint in your company.
I registered my first complaint on 15-06-2016.
From that day
Almost 8 engineers visited my house to check thestatus of fridge and every other engineer is charging over and over.
One after another
I am tired of this mess, still my refrigerator is not working.
They filled gas they changed timer and 2-3 more parts of it, and still it is not working.

I am astonished that
A company like whirlpool,...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Air conditioner

 menonshobha on Jun 28, 2016
We purchased a whirlpool airconditioner on april 13th for my residence at palakkad, kerala., and requested customer care for installation. As usual i was given a satisfaction code and assured of their best services within 24 hours. But even after 24 hours when nobody came i contacted the customer care and i was given the palakkad service centre contact. Since we were to leave for chennai the next day i requested them to send somebody over at the earliest or if not possible asked them whether i can get it installed by a local person. They told me to go ahead and i contacted my local service engineer...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Whirlpool India — Refrigerator - service issue

 Vj_rag on Jun 27, 2016
I've registered a complaint 45 days back and after repeated follow up, finally a technician came to our place and checked. He said pcb is gone and it needs to be changed. He has changed and charged us approx. Rs. 2800. After some days of changing this, we had another problem - this time all our items were getting frozen and ultimately got spoiled. This time again we called the customer care and registered the complaint. They said again i need to pay for the service charge - which was not even 1 week & inspite of our repeated reminders no one turned up so far. Such a disappointing service one can...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Double door refrigerator not working

 gmoverseas on Jun 27, 2016
I make complain for non working of my refrigerator on 13th june on toll free no. & complain no. Gbprice 0616007146.
Sane day mechanics examin & say pcb will be replaced. I say ok do it then he says that part is not available & take 7 to 10 days to replace it.
Now more then 14 days passed still that part was not changed.
I contact so many times via toll free no. To seniors bought no positive response from them.

Still in this horrible summers i am waiting for replacement of that part so we can get cold water & preserve our edible goods....
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool — About double door refrigerator

 Kaurgagan Sethi on Jun 26, 2016
I had purchased whirlpool double door refrigerator from rishikesh... After two years it's creating problem. I had purchased this in year 2011. I complain also for this. And from ur side it has been serviced by 3 tym after year and year. Bcz it's create same problem after 1 year passed. And continues after 1 year it creates same problem. The problem was that the refrigerator works not well. It's cooling is too weak. On the other side fridge was cooling too much. After some days it's filled with ice. But refrigerator is not so cool. Cool. Now its 2016 the problem is same. Every year i spent 2500 on...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Air conditioner not working

 Para Gupta on Jun 26, 2016
I paras gupta purchased a whirlpool split ac 1.5 ton from ranjeet electronics uttam nagar new delhi on 18apr2016 in just 2 months it had a major complaint like compressor not working, i had registered a complaint (Dl0616019735) on 23apr and the engineer came on 25apr he said compressor is not working it will take atleast 10-15days to resolve it.In this hot summer how we survive without ac pls replace my outdoor unit not only compressor and resolve asap and reply me.

Paras gupta
9654904705...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Split AC not working properly

 Jhumru 3 on Jun 24, 2016
Hi,
This is regarding Air condition of whirlpool, which has been repaired so many times, this time I don't want repair instead I want replacement of the same.

This product is really irritating me since I bought, cooling not happening, its too noise like a cooler, really disappointed.
Pls take immediate attention.
Below is my complaint no.
SR number : GB0616010343

Thanks
Rajesh Kumar
Ph:9311010772...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool Washing Machine — Barely purchased the 360 degree washing machine and in 6 months already got it repaired twice.

 Pallavi Sharma Bedi on Jun 22, 2016
I purchased a waching machine 360 for 25, 000 rs and after 3 months it gave a wire problem and then a noise issue.
THe product was purchased not even a year back and already complains seem to arise.
surprised how this system works you complain and no one attends to the problem. i am wondering if wirpool is the right company for purchase from or all the others are the same.

I also see in the forum many complains unanswered is it worth waiting for a company employee to reply back to our concerns or just by-cot the product all together.

Please contact...
Complaint comments  Read comments Complaint category Appliances

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