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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - unjustified refund

User
 ns1000 on Apr 24, 2014
Hi I bought a whirlpool fridge for about Rs 35000/- 4 years back. An year later after I purchased it, it started giving problems - so much so that the technicians visited almost every 3 months. Finally, after 4 years of purchase, Whirlpool said that there was a defect and agreed to refund. .. But .. only Rs 12, 800/- WHY? why should i bear the loss when it was a technically unsound unit from Whirlpool since its make!!! Fridge is not expected to last for just 2 or 4 years!! Usually its a trouble free electronic that lasts for at least 10 years or so. I will have to buy a new fridge which...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Whirlpool Washing Machine problem

User
 MadhuMohan A on Apr 23, 2014
Hi, Could some one pls update on my 2nd complaint no: 04595 raised to you on 6th Apr '14. As per my last communication with your customer support, suppose to arrange spares and the problem will be resolved by on or before 14th April itself. So far neither local service team or you sharing any dates, when Can I expect my issue will be resolved. My problem suppose to resolve in next 2days, if it is not possible by you. Kindly let us know with whom we need to take it up further. Regards, A Madhu Mohan 9030979695...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Worst Whirlpool Product and Service

User
 ganesh nagaraj on Apr 17, 2014
I had purchased a Whirlpool 450 L Proton fridge in May 2010. On 10 April I found it had stopped cooling. So I made a complaint vide no. HD 0414007110. Two days later someone came ad said gas has leaked and compressor is not working. He promptly collected Rs. 465 inspection charges and Rs.2300 gas filling charges. A day later the gas was filled, and they said it is the compressor. Since then I have been calling every 2 days...the Hyderabad service centre says that they have mailed to the head office and that the part has not arrived...A week has passed and I get the same reply every time. I am...
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Whirlpool India - Fraud done by Whirpool authorized service center

User
 tkbalaji on Apr 11, 2014
We have shifted 8 months back from Delhi to Coimbatore. On transit the compressor of our FF350 refrigerator got damaged and we complaint to the Whirlpool and your service man came and replaced the new compressor by taking 6800 Rupees. After a couple of months, ie, currently when its hotter here in our city, the refrigerator stopped giving enough cooling, We complaint again to the Company and when the service man came he immediately told that the compressor which was replaced is of single door fridge whereas ours is double door. When we complaint to the whirlpool, no one is responding properly. One...
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Whirlpool India - Worst Customer Care Possible.

User
 Saket Mittal on Apr 6, 2014
We wish to complian that your customer care center is bugged, once the phone is answered no complaint is registered instead a call comes back from a Premium Services, Shop no 419, Moti Bagh, Delhi, telephone no 08750127277, 08376917340 saying that they are calling from Whirlpool Authorised Service Centre. They send a person posing as from Whirlpool to carry out the repairs. After putting spurious parts which last for 2-3 days the appliance again conks off. On calling back at the whirlpool customer Care 01806000855, we are told that they are not authorised to diveluge any information pertaining...
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Whirlpool India - Worst product quality and service

User
 Mohit Jain on Mar 18, 2014
I had purchased Whirlpool 1 ton split AC and the AC stopped working after 2 years. After raising the complaint with Whirlpool service center and continuously following up with them for 3 weeks, they replaced the compressor but the new compressor didn't work even for a minute and now they are saying that it's out of warranty and I have to pay for the compressor. They hire some cheap unskilled service technicians who hardly know about their products. Avoid Whirlpool and have peace of mind by buying other brands even if it means paying a little extra. Mohit Jain...
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Whirlpool Washing Machine - Whirlpool washing machine not working

User
 tirloki on Mar 17, 2014
Respected sir /madam,
I bought whirlpool automatic washing machine on 8'jan'2013 which is under 2 yr. warranty.when machince was opened there was dent on that machine then it was replaced but now replaced machine started ploblem. first time when i complaint its motor is having problem then it is replaced.second time its pcb shows problem then it is replaced. third time i complaint because current occurs in it Now again there is problem in it.
SO I have only one option left with me that is cunsumer court, so dear admin please help me out and give me proper suggestion so...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool - Bad Service from Whirlpool

User
 Rakesh LA on Feb 26, 2014
My Double door refrigerator had issues. After multiple attempts we got a technician come and have the product checked. After a day the issue reoccurred. My parents have kept calling customer care team from passed 2 weeks no one has turned. Service tech Manager Both have been fake information that the service will happen in a day for more then 2 weeks,...
Complaint comments Read comments Complaint category Appliances

Whirlpool India Ltd - Whirlpool sport 7kg - front loading - bearing assembly damage while machine running

User
 prasadbabuvv on Feb 6, 2014
I have purchased washing machine@ 26900/- WHIRLPOOL SPORTS 7KG -FRONT LOADED in june 2009 from visakhapatnam andhra pradesh. Right from the beginning this washing machine is giving trouble us many times. Every time service engineers took 1 or 2 months for part replacement citing us part pending.
This time, washing machine is giving noise and customer complaint was raised and complaint No: HD0114013189, dated:31/01/2014. The service engineer has came on the same day to inspect the machine and collected the inspection charges Rs.450/- and left, citing part pending.( recipt enclosed). He said...
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Whirlpool India - Timer & Thermostate price

User
 anrast52 on Jan 24, 2014
Dear Sir, In response to my complaint about non-working of my ( whirlpool fridge, year 1998, 220 ltr) with your customer care on 24.01.2014, you have deputed Rep from M/s Shreejee Enterprise Nr Tolani College Andheri (E) Mumbai 400093. After inspection, the service engineer replace the two parts of my fridge namely Timer & Thermostate and charged me Rs.1250/ & 950 respectively along with service charge of Rs.330/ vide their receipt no.4843 dated 24.01.2014. However, on verification with market the price charge for the parts was found to be three time more. I would like to know whether...
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Whirlpool Refrigerator - Date of Purchase - 30-Oct-2013, Till now haven't received

User
 venkateswararao chinta on Jan 23, 2014
Hi This is Venkat from Chennai, I purchased a whirlpool Refrigerator on 30-Oct-2013 by seeing the Diwali offers in whirlpool web site, i went to one the dealer S.C.Shah & Company Pvt Ltd - OMR Road - Thoraipakkam- Chennai - 600 096...i Paid 5000 rupees advance and remaining 16000 i paid at the time of delivery of the Refrigerator...i didn't receive the Revlon gift hamper & also the Scratched Card Gift Hamper at the time, they told that no stock available at this time we will give you once we received from whirlpool...

I continuously approached the S.C.Shah & Company...
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Whirlpool Refrigerator - Cooling defect

User
 GRRAO on Jan 22, 2014
Sir, My Whirlpool Refrigerator, model no 10846 not getting Cooling. I complained many times, but the service center person is unable to rectify defect properly.My Fridge is in Warranty period.A proper person may kindly be sent to my below given address immediately. Dr.G.Ramachandra Rao Flat No.404, MS-9, Sowmya delux, Nehru Nagar, Kurnool-AP mobile no 9440211777...
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Whirlpool India - Compressor to be replaced

User
 Qamar Alam on Jan 22, 2014
Dear All, This refers to SR numberDL0114006057 which I have received after logged a complaint at Whirlpool care. Service engineer has come and said that compressor to be replaced. Company provides 4 years warranty on compressor and I bought it on Apr2012. As advised by your service engineer I need to pay Rs. 2030 for Gas refilling charges along with some parts. I am not agree to pay Gas refilling charges as compressor is under warranty. Regards, M.Q. Alam 7838292187 9873500410...
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Whirlpool Refrigerator - Refrigerator section is not working

User
 rswadhwa on Jan 19, 2014
Dear Sir 1. I have a FF400 Whirlpool fridge which got defective and I registered a complaint Vide DL 1213016385 on 28 Dec 2013. The service engineer from Star World Services visited the house and the same day Changed the Module and Bio metric sensor Costing Rs 2700 and 1350 respectively. In addition I paid visit fee of Rs 400. In all a total of Rs 4500 was paid vide their receipt no 383 dated 28 dec 13. The service Engineers told my Mother who attended to them that the fridge will now become Alright and therefore she gave the satisfaction code to them. 2. The Fridge was not cooling in the refrigeration...
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Whirlpool - Inappropriate Customer Service

User
 rswadhwa on Jan 17, 2014
Dear Sir 1. I have a FF400 Whirlpool fridge which got defective and I registered a complaint Vide DL 1213016385 on 28 Dec 2013. The service engineer from Star World Services visited the house and the same day Changed the Module and Bio metric sensor Costing Rs 2700 and 1350 respectively. In addition I paid visit fee of Rs 400. In all a total of Rs 4500 was paid vide their receipt no 383 dated 28 dec 13. The service Engineers told my Mother who attended to them that the fridge will now become Alright and therefore she gave the satisfaction code to them. 2. The Fridge was not cooling in the...
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Whirlpool India - Replacement of parts in our Whirlpool Magicook 25C Silver 25L

User
 Sailesh Chheda on Jan 11, 2014
We had purchased above mentioned product from Ezone on 24/03/2012 (bill attached). In October, the switchboard of the microwave oven stopped functioning. We contacted your service centre on phone and talked to Mr. Nilesh on 15/10/13 (No. 022-65244066/022-65244266) and explained our problem (Complaint no. MB 1013008504). The service centre representative visited us and said that the said parts are not available. It has not been much time since we purchased the product and still parts are not available. Presently, we are in great discomfort due to this situation. Kindly arrange to replace...
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Whirlpool Refrigerator - Ice Magic - Refusal to supply tray

User
 Shyam Singh Tyagi on Jan 4, 2014
I lodged my complaint to provide ice tray of Whirlpool Refrigerator- Ice Magic on customer care center of Whirlpool Refrigerator on 08.12.2013 and 04.01.2014 vide SR no. GB 1213002042 and GB 0114000795 respectively. It is surprised that the mechanic refused to supply ice tray due to stop of production of this model.Without provision of ice tray, the refrigerator is of no use. I purchased Whirlpool Refrigerator based on their reputation in the Indian market. But now I realized that the company made false commitment at the time of selling their product.

Please look into the matter...
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Whirlpool - Whirlpool Washing Machine emitting Electric Shock

User
 yogesh dudeja on Dec 29, 2013
I purchased Whirlpool washing machine around 1.5 months back from snapdeal.com. The product delivered was faulty and its dryer is emitting electric shock. This problem is being faced continuously from the date of use. Thrice the engineer has come but the problem is still the same. I guess snapdeal sells faulty products under discounts. I want the action to be taken at the earliest and if the problem cannot be solved I want my money back or the product replaced....
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Whirlpool - Washing machine out of order

User
 chandi prasad mallik on Dec 21, 2013
We have purchased whirlpool washing machine professional on dt-10.4.2011 from future value retail . it was defective washing machine . company could not demonstrate the machine . we complaint to whirlpool service incharge of odisha region . inspite of solving or problem a misguided and misbehaved to us . for which we take the help of consumer court . after that company exchanged the washing machine ( sport 1072 CB sport blue ) demonstrate the same and assured us same warranty from dt-10.4.2012 . again the machine became out of order . in the month of august 2013 we complaint to whirlpool company...
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Whirlpool - Problems with Whirlpool washing machine

User
 vaishali Choksi on Dec 5, 2013
Whirl pool washing machine is giving trouble every now and then .If I have to get it repared it today, it is going to Rs. 4000 of reparing expense on top of price of washing machine in 3 years use. And people are cheating here. First they asked me to change the PCB, when before 3onths machine stopped worikng. It costed me Rs. 2000. I got it changed and then after that all of a sudden there was big vibration and it caused my machine to jump and the lid of the machine came out and broken. I called customer care and engineer from the service station came and said needed to change suspension and...
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