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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - Refrigerator FF350 Elite

User
 ramansareen on Mar 30, 2015
Dear Sir, I bought Whirlpool FF 350 Elite with extended warranty in the year 2006 but I have gone through so much trouble that after 2 months the fridge cooling problem has started.. Every single component of the fridge have been changed, Compressor, Thermostat etc. Kindly do something in resolving the problem. Raman Sareen 8511780565...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Worst customer support

User
 huzefa_15_25 on Mar 29, 2015
I have created the complaint due to the problem of slow moving of washing motor and water leakage from spin to wash tub with SR no.DL0315003357 where they recommend to take machine to workshop and charged 2700 RS for it half of the problem was solved but leakage problem still remain then i locked another complaint with SR nos. DL0315006543 and the same falsely closed claiming that my house was closed again i raise another complaint with SR no.DL0315011962 which still no resolve even after making so many reminders. And customer cares harassing me. I have also sent a e-mail to "helpdeskindia@whirlpool.com"...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Refrigerator got problem with in one year

User
 NBV on Mar 26, 2015
I bought refrigerator from Viveks in last year march 2014. I am facing the problem with thermostat from 4 months onwards.We thought it is button issue.for safety I tried to call customer service center from march 2015 but it is disconnecting automatically 18002081800.After that I sent Email to them on 23rd march. Now they are saying warranty time is expired.now it should repaired on chargeable basis. But in the provided book they mentioned 9+1 year of warranty to Compressor and 4+1 year warranty to remaining parts. I tried to contact seller as well as customer service center.no one is responding...
Complaint comments Read comments Complaint category Appliances

Whirlpool India - COMPLAINT OF REPLACING OF WASHING MACHINE.

User
 asma shaikh786 on Mar 25, 2015
I, MRS.ASMA .HASMUDDIN.SHAIKH. is writing u the complaint letter to draw your request towards replacing of are washing machine. We have requested the main branch from where we have purchase our machine but sadly we are unable to recieve a quick response.We have taken the machine in 2013. And we or trying to contact the branch of whirpool from the month of may but we are recieving mainy excuses such as changing the parts of machine, changing the detergent powder, use for washing the clothes, etc. So. I, request you to please give me a quick response of replacing the machine inquisitively waiting...
Complaint comments Read comments Complaint category Business & Finances

Whirlpool - REGARDING WASHING MACHINE

User
 cbrinda on Mar 16, 2015
noise occuring the machine and it has been purchased only in the month of august and there is a horrible sound with the motor when the technicians came to service that they said it will be replaced within a week and nothing has been done. Inspite of having the machine we are washing our clothes manually which is a mental torture to us. kindly attend to this...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - COMPLAINT NO.M130315003835 (NOT COOLING)

User
 Abdul Majeed Shaikh on Mar 16, 2015
SINCE LAST LAST THREE WEEK MY REFRIGETRATOR PROBLEM IS NOT SOLVED FROM SERVICE DEPARTMENT WHICH AUTHORIZED BY WHIRLPOOL NAME:COMFORTKOOL I HAVE ALREADY MAIL TO HELPDESKINDIA@WHIRLPOOL.COM AND MUMBAI@WHIRLPOOL.COM BUT THEY CANNOT SOLVE MY PROBLEM. THE DETAILS I MAIL WITH ATTACHED RECEIPT WHICH THEY HAVE MAKE RECEIPT OF PAYMENT FROM LAST OF BANDRA EASTAND THERE CURRENT OFFICE IS IN KALINA, SANTACRUZ EAST, EVERYTIME I ASKED THEY TELLING IT IS ON THE PROCESS BUT TILL NOW MATTER/PROBLEM IS UNSORTED, ITS FEELING VERY DIFFICULT TO STORE THINGS, ENGINEER TELL THEIR IS INTERNAL LEKAGE IN THE REFRIGERATORS...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - WHIRLPOOL - CHEATS & FRAUDS

User
 Shilpa Uppoor on Mar 12, 2015
I MADE THE PAYMENT FOR THE ANNUAL MAINTENANCE CONTRACT FOR 2 YEARS. VALID FROM 30TH SEPTEMBER 2014 TO 29TH SEPTEMBER 2016 FOR Rs.4700/-. I MADE THE CHEQUE OF THE SAME AMOUNT IN FAVOUR OF RAGHUVEER ENTERPRISES, THE SERVICE CENTRE. AS IT WAS MENTIONED IN THE CONTRACT AND THE COMPANY SITE. THIS CHEQUE WAS GIVEN TO THE SERVICE ENGINEER ON 24TH MAY 2014. AND IT WAS ENCASHED BY THE CENTRE IN 2 DAYS. I DID NOT ANY DOCUMENT FROM THE COMPANY THEN. PLEASE FIND ATTACHED A SOFT COPY OF THE AMC. AND NOW, I GET A MAIL IN MARCH 2015, SAYING THE CONTRACT IS FROM 28TH FEBRUARY 2015 TO 28TH FEBRUARY 2016!!! IT...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Service Request Not completed

User
 jeyam on Mar 11, 2015
I gave a service complaint( on 7/3/2015) to Whirlpool regarding my refrigerator (Model No 12107) which does not have cooling effect though the compressor is working. My complaint No received from Whirlpool India is SR No CN0315006463 Till now the problem is not yet solved. The toll free service is also not responding....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Threatened and Abused

User
 Dinesh Modi BBSR on Mar 9, 2015
I have bought a fully automatic washing machine model w/m royale 6512SD WINE CROME from one of your dealers in Bhubaneswar M/S Kalinga Sales vide invoice No. 5718 on 7th March, 2015. Now on the day of installation, one of your company's Sales guy by the name "Rajguru" who is placed at that particular dealer came to install the product and without giving a proper demo he just fitted the inlet pipe and went away and sold a stand to us for Rs. 1050 the same day. On the next day mornng the inlet pipe came out by itself and when we called u that guy 3-4 time to come and help us, but he didn't come. Next...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Washing maching AMC not attended -2 months delay

User
 BALASUBRAMANIAN PITCHAI on Mar 5, 2015
We are already complained to The Chairman, M/s Whirlpool of India Ltd., Whirlpool House, Plot No. 40, Sector 44, Gurgaon – 122002, Haryana You corrupt in Chennai Customer Care in collusion local contractors are not sending people for maintenance calls and are not remaining the AMC. Terminate them and put competent people in place. Otherwise you would be soon closing your business in Chennai. My email: balasubramanian.energyaudit@gmail.com Ph: 09840 737 555 (P.BALASUBRAMANIAN)...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - not attending to complaint and not registering the complaint

User
 jayadev devakaran on Feb 26, 2015
i own a whirlpool w/m PL 860H platinum, purchased from trivandrum non csd station canteen on 12/04 /15. It developed complaint (UB) and the same was reported on telephone No 0471-2327532 on 11 feb. Again on 13 feb complaint was noted at the above No. Since no complaint No. was given, i insisted for a complaint No. which was not given. The name of the assistant on tele was Mrs Ambika (as told by the assistant on tele). Hhowever no one attended to the complaint till 20 feb. thereafter i took the toll free No. from internet and contacted 1860-180-4558, who registered the complaint and gave complaint...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Poor service from Whirlpool authorised agent in Madipakkam, Chennai. [Resolved]

User
 Velu Kumaresan on Feb 24, 2015
Sub: Unsatisfactory and poor service rendered by Authorised Service Centre technician (Mother's Home Care, Madipakkam, Chennai91) of Whirpool, . Ref: My complaint service request no. CN0215015517 / Customer satisfactory Code 407 dated 18th Feb'2015 I have registered a complaint on 18.2.15 for service of my refrigerator (Service Request No. CN 0215015517, Customer Satisfactory Code 407). One technician from Mother's Home Care, Madipakkam, Chennai 91, turned up stating that he is coming from authorised service centre of Whirpool. To my shock he did not undertake any service the refrigerator...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Registered a complaint [Resolved]

User
 anukanth on Feb 24, 2015
I am Anukanth S S
Mob : 9446056813

I bought a washing machine on 23 march 2014, 1 month ago the machine suddenly stopped, after registering the complaint (Ref No: CO0215002291) somebody from Hi tech solutions, No.14/1733-Tc, Vazhuthacaud, Thiruvananthapuram - 695010, came over and said that the board was complaint, and they are not having any stock. till now i have not yet received any information from them. Details of the machine is as follows

Model: 14833
INF140900746...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - whirlpool washing machine [Resolved]

User
 manusha on Feb 22, 2015
Last time when i complained the city whirlpool customer care centre for the stem of washing machine... the person came and chekd after which i am facing lot of problems especially during the drier stage... i am trying to contact the concern person here but i am not able to find a appropriate one.. i kindly request the customer care to arrange the person for me. Thank u...
Complaint comments Read comments [1] Complaint category Washing Machines

Whirlpool India - regarding fridge [Resolved]

User
 sanjeev ku. verma on Feb 18, 2015
On 26.03.2013 the mechanic of service centre changed compressor of my fridge. After some time (about 8 months) gas choking problem started and in july 2014 gas was charged with replacement of capillary tube. Now the problem is generating since two months....
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Rejected product delivered [Resolved]

User
 Rajiv.Sharma2 on Feb 17, 2015
Hi Team,
My name is Rajiv Sharma, I bought Whirlpool IC255LTR ROY 242 Double Door Midnight Bloom refrigerator on 2nd Feb’ 2015 from SPARSH ELECTRONIS (Dealer located at Faridabad, Haryana).
Just to provide you the summary of the complaint I have registered with Whirlpool Service Centre. When the product was delivered at my place it was a rejected Peace. The Bottom door handle was broken I immediately called my dealer from where I purchased the product and informed him about the same, he gave me customer care contact number to register the complaint for replacement of product....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Worst service provider and merchant for washing machine

User
 Malathi Lakshmanan on Feb 17, 2015
Hi, I have Whirlpool Washing Machine and model is "Agitronic" which is not working since 1 month. I Logged complaints they come and check the current supply that's it but servicing person still now not getting a particular machine part and he is extending the days . But still the same problem persists. I have paid AMC till 02th Feb 2015. No response from Whirlpool servicing centre after so many follow ups. Twice time I logged a complaint, and details are given below:

Complain No: MB0215002666,
Customer Satisfaction Code: 944.
Please suggest way forward....
Complaint comments Read comments [2] Complaint category Washing Machines

Whirlpool India - not providing services against AMC of RO [Resolved]

User
 saudamini pandey on Feb 14, 2015
dear sir/mam i had bought a AMC of my RO(water purifier) from whirlpool, Now my purifier is not working properly I made a complain regarding that in November 14, the service person came and said that there is problem in filters, as i shown the AMC papers they said part is not available.Again in January they did the same in Feb I made the same complain two more times but nobody has even called me..My AMC is expiring on 21 feb, then ur services would be made n I have to pay..this is illegal and against your company policies. I request you to go through it and resolve my problem ASAP. ramit...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Fridge is not working [Resolved]

User
 sajeeshr on Feb 14, 2015
I have purchase a fridge 08/10/2014 after three months( 12.02.2015) the fridge is complaint. I register a complaint 12.02.2015 and the number is CO 0215004588 and the same day i inform my retailer. The whirlpool technician is coming same day some parts is replaced but the fridge is not working and the next day another techinision is coming some parts replaced but my fridge is not working. My fridge complaint is first is working after the first auto cut off then not working. kindly i request to you solve the problem immediatly Thaking You yours faithfully SAJEESH R Mob: 9745189286...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Whirlpool India - Washing Machine is not working since 5 months [Resolved]

User
 ankiinala on Feb 12, 2015
Hi, I have Whirlpool Washing Machine which is not working since October 2014. Logged complaints they come and changed the electronic board. But still the same problem persists. I have paid AMC till 13th September 2015. No response from Whirlpool servicing centre after so many follow ups. Today also I logged a complaint, details are below. HD0215003116, Customer Satisfaction Code 308. Please suggest way forward. Thanks, Anki ankiinala@gmail.com...
Complaint comments Read comments Complaint category Washing Machines

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