Whirlpool India Customer Care

Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Tollfree:
1 860 1804558
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13
11
Phone:
+91 97 1171 7161
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4
11
Satisfactory Rating
12%
Complaints
1572
Responses
216
Resolved
170
So far so good - The company responded to our notifications and is working on resolving complaints.
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Whirlpool India Customer Care related pictures (83)

Whirlpool India Complaints & Reviews

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Whirlpool India — Service charge looting

 KSS Manian on Feb 8, 2016
I registered a case in whirpool customer service. Since my washing machine producing an abnormal sound at the time of spin. So the service guy called me and asked me about the issue. I explained him very detail. Finally he came to our house Yesterday 08/02/2016 and simply standing near to the machine he said it is due to bearing failure. For servicing Rs.4500/- is required. So I told him I don't want to spend more on this older machine. I will buy a new one.

For that he is asking me a visiting charge of Rs.450/-. He never open anything, simply stand near to the machine for 1 minute...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Top load washing machine

 htes on Feb 8, 2016
I purchased a top load washing machine from croma in Dec 2011 along with extended warranty for two year. During the extended warranty due to recurring problems even after changing 2 times PCB and one time motor CROMA decided to refunded the extended warranty amount alongwith the balance amount i.e price of machine less the expenditure already incurred on machine which was a very nominal amount.

Since June 15 machine is attended by whirlpool service centre and they have already replaced PCB 2 TIMES by charging Rs 4000 each time and the machine has again got bad and require replacement...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — 360 degree bloom wash washing machine.

 Rashmi Purohit on Feb 8, 2016
Spin and washing is not working properly. For that we are trying to make complaint on your toll free no. for so many times, but it is not connected. then complaint was done in your local service centre by phone. but they are asking for complaint no. at last we did complaint to dealer, but till date no one can attend our complaint.

pl. do needful....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool — Complaint about amc (Warranty service extended)

 Mansoor faraz on Feb 8, 2016
With the reference of subject cited, Actually I posted my complaint to costumer care for five times but still didn't get my AMC (annual maintenance service documents) .so, kindly do something against whilrlpool AMC department to arrange my documents as soon as possible....
Complaint comments  Read comments Complaint category Appliances

Whirlpool — Washing machine service

 Deepiks on Feb 7, 2016
We registered a complaint in whirlpool regarding washing machine dryer functioning properly on 31/10/2015. A person from service centre attended and got around 1500 saying that he need to purchase a part. But till today he dint return. We called him and even walked in to service centre thrice but he dint respond properly. Please take necessary step....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool Of India — V. Jyothi, 11-9-199, sbi colony, road. No.1, kothapet, hyderabad-500035

 Ashok Vanam on Feb 5, 2016
Dear sir,
It is very much regret to inform u that we have purchased a whirlpool refrigerator of 280lts capacity double door type in the year 2008 and yesterday I gave a complaint to ur cusomer care over phone from my regd mobile 7032124941 requested to attend as the cooling system is not working .No doubt ur services Engineer visited our house and roplaced two spare parts and we have paid an amount of Rs.1100/- towards repairs.But after that it is oberved that the cooling system not working the repairer has not attended the problem fully.Today I have contacted ur technician three times but...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Worst customer service

 Yoges B on Jan 28, 2016
I have bought whirlpool AC on march 2015. I have called for service on jan 2nd 2016 and service engineer visited me.When checked they found Internal AC blower is broken and they need 3 to 4 working days for replacement. But today it been more than 20 days and still i did not receive my replacement product for AC repair. Worst part is they have took away my broken internal blower so my AC for non functional for many days now. I have made more than 100 calls to service engineer, shore manager, customer care but still no improvement . Very worst service from whirlpool...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Whirlpool Washing Machine Not Starting

 Subodhlal Ramachandran on Jan 25, 2016
I am a very unhappy customer of whirlpool, hailing from Trivandrum, Kerala. I had registered a complaint with whirlpool toll free number regarding my washing machine on DECEMBER 2015. The complaint was initially picked by Hi Tech solutions Trivandrum but the service center has closed without even visiting us because of month end. After calling second time a mechanic had checked the machine at first week on January and said that spare parts need to arrive from Kochi. A personnel from Trivandrum service center, hi - tech solutions, Vazhuthacaud, Trivandrum, called and informed that the parts will...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool — I am complying about washing machine

 dalton on Jan 24, 2016
I brought a fully automatic machine from Khosla Electronics, Barrackpore but from the first date its tub sounds abnormally we complaint savaral times but no result i.e i request a return....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool Of India — Washing machine working in bad condition

 chvrschandrarao on Jan 20, 2016
We have purchase of whirlpool washing machine on 26.05.2014 Bill.No.1205847947/26.05.2014.Starting to still working in bad condition....
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Stabilizer duromax of whirlpool

 mirarvlu on Jan 19, 2016
Dear sir !
we have purchased your whirlpool protton world series, refrigirator in the month of july 2015, from viveks, tnagar, chennai.
The sales person who attended to us, that this series doesnt require stabilizer.Hence we have ordered only for the fridge from the concern.After a coule of days, on our request, one Mr.Satish, came to our house for demonstartion.
During the course of demonstartion, he started, installing the stabilizer, DURO MAX.On quetioning him about the necesscity, he replied very convincingly, as for added saftey, and we too accepted, and paid the amount.
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool Washing Machine — Drum vibration and machine sound

 krpelangho on Jan 19, 2016
I bought a Washing Machine on 08.11.2015. I used only three times. Now the drum makes too much vibration and sound and machine moves due to vibration. So, I had stopped to use for the past one month. The machine was bought in Cauvery Electronics, Karur, Tamilnadu. I made a complaint in Whirlpool Service Center on 13.01.2016. They assured that they would attend on 16.01.2016. But not came. Then they called on 18.01.2016 and told that they would attend on 19.01.2016 (today) morning @9.00 am. But not came. Then I called them but not attended the call. Moreover, they did not call till this time. I never...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Whirlpool washing machine spin not working

  Mr Anil Kumar on Jan 18, 2016
My whirlpool washing machine model no-11580 serial no-INF101707832 is not working since past 2 months.spin is not working.2 months back i had lodged complaint(complaint no PT1215007213) at both service centre and toll free no provided.The engineer had come and changed the part on 6/01/15 but again it stopped working after 2 days.There after i had again lodged compaint a many times but now they have stopped responding to call.so i request the concerned authority to do the needfull as soon as possible. Regards ANIL KUMAR -9308007076...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Compressor defect-no service two months completed

 s.suresh kumar sekar on Jan 14, 2016
I have purchased a whirlpool refrigerator model no. 11894 vide bill no. 3614 dated 19-01-2011(Compressor got five years warranty) by name of M.Sekar from Sri Balaji in Tindivanam, Villupuram District, Tamilnadu. Our refrigerator is not cooling. I called customer care dated 21/11/2015 Request number:CN1115020813. The service engineer came from sakthi service center, villupuram. Checked and tolled Compressor got corrupted need to replace once Compressor come from whirlpool company. After 15 days conducted sakthi service center, they told still not receive Compressor, ask whirlpool customer care. Again...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — Whirlpool washing machine failure within a span of 1 month after repair

 lokare on Jan 11, 2016
My whirlpool washing serial no. 103708701 has failed within a span of 1month after repair. The engineer had come and checked the washing machine and has told that the PCB board has a problem and he took Rs. 3400/- for repair charges vide JOB no. 794(Receipt) dtd. 16/11/2015. Similiar problem had come during two years back and the same PCB board has been changed Receipt no. 5224 dtd. 24/07/2013. for Rs. 2800/- only. Now the machine is not functioning well and when the service engineer has checked, he is telling athat the complete mechanicm of the machine has to be changed and it cost around Rs....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Whirlpool a.c. 3d cooler

 Karthik Enrichevents on Jan 11, 2016
Dear sir, my whirlpool 3d cooler ac installed on 21 November 2015 but cooling Not working I gave compliant on 25 Nov 2015. But still now my problem not rectified at the time of installation I paid Rs.5000 without bill. I complained customer care for more than 10 times but my problem could not solved. I called 10 days before from customer care one the staff replied my question and he said to me you complained to where you are purchase the air con. Am very shocked than why customer care are running, I request you to please solve my problem as soon as possible and also I here with attach my complained...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Complaint against ro water purifier

 arindamroyc on Jan 8, 2016
Hi, PRODUCT SERIAL NO: INV142600196 SERVICE REQUEST NO: KL1215009973 MY water purifier not working since from one month. After launching a complaint, one service engineer has came to check the system, he told us that product is damaged & need to be changed. so that I asked customer care to change my product, after few days miss Debarsee[ kolkata ] called me & told that new product is not available in market so we will refund you the amount. then I asked her for sending me a amount refund confirmation mail to my register email ID [ arindamroyc04@gmail.com], but from date day I never get...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Poor response for AC [Resolved]

 Preethi Polly on Jan 6, 2016
My ac sensor was just replaced Jan 2015, /again it has failed by October 2015, for which I made a service request, to which the serviceman came only in December 2015 and has taken the sensor, remote and promised to call in a day or two, but still now hasn't. I have made repeated calls, but with not good response and the status of my complaint is still a mystery. It's a pity that a well-renowned company such as yours has very poor customer rapport. I am to the point of regret for buying your product. Kindly look into this and assure me the required service needed ASAP. Regards Preethi...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — Microwave oven/ no response for demo [Resolved]

 Raja#sekaran on Jan 2, 2016
Date of purchase 20-12-2015. Product magi cook microwave oven. Demo registration date 1--- 21 -12-2015.CN 1215019780. No one came Again registered on 28-12-2015 Sr no CN 1215028376. But till date no one came. Very bad service. Please intervene and do something. Contact. Rajasekaran Ph 9444979475 krsekarank1@gmail.com...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Whirlpool Washing Machine/ Explore 855 LEW

 chikku6 on Jan 2, 2016
This is Balasubramanian and i have brought a subject model washing machine which is fully automatic front loading dated 10/10/2014. Now the machine is not working within warranty period so i have raised two complaints with whirlpool on dated 26 dec - CN1215026718 and 29th Dec - CN1215029756 stating that washing machine is not switching on. One of the engineer from whirlpool came and advised that the machine is flood affected just by opening the head of the washing machine.I keep on insisting him that my area is not affected by flood and we were in 1st floor and there is no chance that the machine...
Complaint comments  Read comments Complaint category Washing Machines

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