Follow us
Log in        Register
     
 
Whirlpool India Logo

Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - Water leakage problem for the last 2 years not solved yet

User
 SaakshiKeerthi on Jul 31, 2014
Dear Sir, My Name is Vikas & we have an 1 Ton Window AC which have been having water leakage problem for the last 2 years. Everytime we complaint to the customer care, Your service engineer to do general service & says that from today we will not have any water leakage problem. We have been complaining about this to the Whirlpool H., O also to take action on the service engineers. But nothing seems to happen. Moreover, we were allotted an Customer satisfaction code to provide to the customer care after the service is done. But we find that the complaining is closed without the issue...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Dissatisfaction of Big Product : Refrigerator PROTTON 330 Litres

User
 lalitnag on Jul 29, 2014
I bought a refrigerator of Whirlpool 330 Ltrs Proton in Oct2011 but I have a very bad experience of it. After only 1.5 years suddenly its cooling stopped and the whole system of compressor was changed immediately also refilled gas at my own cost. Ideally this type of mistake should not be there in such a big and costly product of Whirlpool brand but it happened . Now after one year, this time again it stopped the cooling and today I called the service engineer at my cost and found that its Core Board not working and has to be replaced, it costs around 2600/- with warranty of only 3 months, I was...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - No After sales service from whirlpool

User
 rishaba on Jul 28, 2014
Sir/Ma'am I have register a complaint from past 7 week for my white magic fully automatic washing machine (model # FSAH801) and this is 3rd time complaining for my washing machine but i have receive any service till date. My machine is not function from 1 1/2 months P.S- A engineer from whirlpool informed me that a part need to be replaced and then till date neither he showed up nor i got any service or response ....
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Newly Purchased Refrigerator Not Working

User
 KSG on Jul 27, 2014
I purchased a whirlpool refrigerator on 30th June. It's not cooling at all since the day I purchased it. I called customer care thousand times, every time they promise to send an engineer to resolve this problem. But no one comes. It's been a month. I am cheated by these people. I wasted my lot of money. I need resolution immediately. Service Request Number: GB0714007379...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool - Not getting Washing machine filter

User
 phdinit12 on Jul 26, 2014
Hi, I am not getting whirlpool washing machine filter past 6month from I have purchased washing machine. Even though I have complained in helpdesk of whirlpool. No response from the whirlpool company email. The dealer is saying that he is not getting any response from the whirlpool washing machine manufacturing company. Problem for me My washing machine struck with deist jam issues, because there is no filter in it. So it is getting damaged. Please do the needful. Thanks & warm regards, mohideen...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool - Refrigerator not replaced or repaired

User
 mk23155 on Jul 25, 2014
I have purchased new refrigerator on 11.5.13. Earlier my
Mobile no was 9878825102 and now is 09803427666. The ref was defected
At that time problem was no cooling.I registered complaint on 13.5.13
Comp no ch0513008677. The engineer came and he put gas in it.On same
Day the problem came again.Then i registered complaint again on
15.5.13 comp no ch0515009834. They told me bring your refrigerator at
Service center at service center they he put gas in it. Then the
Cooling again stopped.Then i kept my refrigerator at dealer shop. They
Register a...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - about compressor and service

User
 Abhay Shah_0808 on Jul 24, 2014
I have whirlpool FF 400 ELITE model refrigerator, I had problem in cooling on 20/8/2012, the service centre advised to change compressor . So they change that on 30/8/2012 and charged 8500, but after 6 month again that problem started... and i call Service Centre, the techenition came and fix that, the same problem started on 15/7/2013, i complained to Service Centre about this they again advised to change the compresor... I have complain against company that, why they are poviding such poor kwality compressor, we cant afford to change compressor every 2 year, because prise of compressor...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - false problem created and we paid for it and in later stage problem was something else

User
 Yogesh1981 on Jul 23, 2014
We were cheated by whirlpool engineer who works for magic services dwarka fake service center and taken 1690 rs for a fake problem and now they say problem is something else ...customer care complaint is no way pproblem solver Yogesh 9910733101...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - fridge is not cooling & freezer is not freezing.

User
 deep_patni on Jul 23, 2014
I have purchased a Fridge Model no.- NEO IC305 FCGBS SILVER ORCHID-14426 on 3 of June 2014 from J.J.Electronics, 535D, New Jawahar Nagar, Jalandhar and when the fridge delivered to me I noticed right away that on the front door, there was a dent on the fridge. I have called your dealer for the dent on the fridge, n numbers of time I have called to dealer and then after 40-45 days they changed the fridge on 12 of July 2014, but I noticed that a bottle of water I put in the fridge four hour before wasn’t cold, the fridge is not cooling & freezer is not freezing. The Fridge is not working...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - No response of Service Support

User
 nitin.yatish on Jul 22, 2014
Hi, I am using a Refrigerator of Whirlpool from last 2 yrs. I have logged a problem 4 days back and everyday the Customer Care Executives send the Engineer for the problem but till date I have not received any call/visit of Engineer. I am facing a no. Of problems because of refrigerator. The poor support services of whirlpool proves the Customer is made of two hindi words Cust+mer. Soon I will be filling a case in court also with respect to this issue....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Bought Fridge 450 ltr, never worked properly

User
 prashar.rohit on Jul 21, 2014
Team, We have bought fridge from whirlpool and we had problems from day first. The company has not taken our case seriously even after numerous calls and request. Please I would like someone to take the action immediately. Please my email address is prashar.rohit@gmail.com, 9654415519...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - refrigerator problem since newly purchased & problems not yet solved

User
 Indo Allinco on Jul 21, 2014
MR. ARVIND MAKATI
Mr. Vishal Makati & Mrs. Hetal Makati
RESIDENCE ADDRESS:
TWIN TOWER CO-OPERATIVE HOUSING SOCIETY LTD. MANISH PARK, A-WING, FLAT NO: 807, 8TH FLOOR, RAJMATA JIJABAI ROAD, PUMP HOUSE. ANDHERI EAST, MUMBAI – 400 093. Maharashtra INDIA .
Tel: 2837 9831 / 9322997932 / 98190 94077 / 098204 50593 / 093214 50593. Email: makativishal@gmail.com / indoallinco@gmail.com
...
To, Date : 16 / JUNE / 2014.
WHIRLPOOL of India Ltd.
A-204, Kailas Industrial Complex, Mr. Vinayak Maske / Mr. Bhupendra / Ms. Eliza....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Regarding complaint number 07349

User
 Ravi K L on Jul 20, 2014
Sir/Madam. I have a clarification as to safety of Whirlpool 360 degrees from rat bite and its coverage under warranty. I am hereby forwarding you the images of the sheet placed at the bottom of Washing machine. I dont understand the purpose of placing that sheet. It is of no use and in no way it avoids the entry of pests like rats.We would anyway safeguard the machine by placing a mesh at the bottom. The purpose of this mail is to request you to view the image and consider the damages caused to our Washing machine and its repair under warranty. If not it would be a great injustice on us...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Whirlpool Washing Machine not working

User
 Shivek Dogra on Jul 18, 2014
Hi, This is to inform you that my Whirlpool Washing Machine is not working. Called up call centre and received service no- MB0714007599. I also have AMC valid till Dec 2012. The issue still remains. Kindly help. My customer ID - MB/C/1110/73181 warm regards, Shivek Dogra cell: 9820363737...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Whirlpool - cooling problem

User
 anjuanoj on Jul 18, 2014
I Anoj kumar das purched on 27 july 2013 ice magic of 230 L . the machine is not working it does not cool the vegetable box and the water we keep in it.the company has changed the machine on 10 octuber 2013. but the same promble again happen i have complane to the company on 22 april to the end of 18 july 2014 but serives man come and says that i can not make the machine and he touck the machine to the serives center but again the same promblem happen . the whirlphool patna branch incharge pankaj parmar says that he has change the machine now i will not change the machine. and when ever i complaint...
Complaint comments Read comments Complaint category Business & Finances

Whirlpool India - complaint

User
 Byju Paul Anchery on Jul 17, 2014
Sir, I had purchased a microwave oven, model Magicook20C(Mech) from ESJEE and co Thrissur kerala on 16/6/2014.The above mentioned oven was not working from 13/07/2014 onwards. I booked compliant to whirlppol Thrissur service center on 14/7/2014. The technician has come today ie 17/7/2014. After his checking, he told me some parts of oven was damaged. This compliant was noticed before completing one month from the purchase date . In this situation kindly replace my existing oven, and provide new one. For you reference : Shop Name : ESJEE & CO Thrissu Bill NO : RS 815 Date : :16/6/2014 Compliant...
Complaint comments Read comments Complaint category Products & Services

Whirlpool India - Complaint no.GB0714004426

User
 O.P.Shukla on Jul 15, 2014
Dear Sir, I have purchase a semi automatic washing machine (6.5 Kg) as on 09.03.2014 from my nearest market Mawana Distt- Meerut U.P.). But unfortunately found some problem in this product and i have complained to Whirlpool care centre as on 11.07.2014 vide complaint no.GB0714004426 but till date no action taken by your care team. So you are requested kindly take earliest action to resolve my problem. With Thanks & Regards- Om Prakash Shukla Mawana District Meerut (U.P.) email ID- shuklaop77@gmail.com Mobile -9453749391...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Whirlpool India - it has been 50 days since my washing machine is out of order

User
 farida nahid on Jul 14, 2014
my fully automatic washing machine is out of order because of E1 faults. i registered the complain for the same on 12/06/2014 vide complain number IN0614001665 but the same was closed without attending the fault.again on 08/07/2014 same fault was registered vide complain number: IN0714000824 but still no response. is the Whirlpool customer care services is completely eyewash which is still unresponsive even after 50 days.i had mentioned the same on this forum but to our dismay they are unmoved and are blatantly ignoring it. please suggest what to do next...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool - Refrigerator complaint - Pending from 5 months

User
 jerry687 on Jul 14, 2014
Dear Sir, I am Mr. Roopesh Pc. Customer using Whirlpool Refrigerator - MODEL GENIUS. I have registered complaint on 07.02.2014 regarding Non cooling of Refrigerator. The service person from Whirlpool - Service centre POPULAR REFRIGERATION, KANNUR attended the complaint. The compressor was replaced and gas charging was done.A total amount of Rs. 2450/- was collected.But the very next day the Refrigerator showed high sound with water leakage from rear end.It was reported on 08.02.2014 itself.But the service person came after 2 weeks due repeated request from my end. They came and adjusted the cooling...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - humiliation of my family due to unavailability of the appliances

User
 mohitbhardwaj21 on Jul 12, 2014
Hi Sir, I am writing to you after facing so much pain and trouble from the services offered to me by whirlpool service helpline and their channel partner in noida. I am one of customers who is using your home appliances(AC) from an year now. I am facing problems with my AC from 2 weeks now and the problems are yet not resolved. In this 44 degrees of delhi temperature you can understand how difficult is to live without these appliances. My father and myself are hypertension patients and such a kind of high unprofessional behavior from your channel partner(M/s Parihar enterpeises, Indirapuram)...
Complaint comments Read comments Complaint category Electronics & Appliances

Share with Others

  
  

Recently Discussed
10 days ago
Whirlpool Duromax Stabilizer
NOT ATTENDING THE COMPLAINT
13 days ago
Whirlpool India
Whirlpool Washing Machine not working
22 days ago
Whirlpool India
Whirlpool 240 LTR .REF. NEO TC255 Short-circuit and Burns
27 days ago
Whirlpool India
Very very poor response by the authorized service centre and the head office in jaipur!
28 days ago
Whirlpool India
Poor Customer Service