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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - about compressor and service

User
 Abhay Shah_0808 on Jul 24, 2014
I have whirlpool FF 400 ELITE model refrigerator, I had problem in cooling on 20/8/2012, the service centre advised to change compressor . So they change that on 30/8/2012 and charged 8500, but after 6 month again that problem started... and i call Service Centre, the techenition came and fix that, the same problem started on 15/7/2013, i complained to Service Centre about this they again advised to change the compresor... I have complain against company that, why they are poviding such poor kwality compressor, we cant afford to change compressor every 2 year, because prise of compressor...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - false problem created and we paid for it and in later stage problem was something else

User
 Yogesh1981 on Jul 23, 2014
We were cheated by whirlpool engineer who works for magic services dwarka fake service center and taken 1690 rs for a fake problem and now they say problem is something else ...customer care complaint is no way pproblem solver Yogesh 9910733101...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - fridge is not cooling & freezer is not freezing.

User
 deep_patni on Jul 23, 2014
I have purchased a Fridge Model no.- NEO IC305 FCGBS SILVER ORCHID-14426 on 3 of June 2014 from J.J.Electronics, 535D, New Jawahar Nagar, Jalandhar and when the fridge delivered to me I noticed right away that on the front door, there was a dent on the fridge. I have called your dealer for the dent on the fridge, n numbers of time I have called to dealer and then after 40-45 days they changed the fridge on 12 of July 2014, but I noticed that a bottle of water I put in the fridge four hour before wasn’t cold, the fridge is not cooling & freezer is not freezing. The Fridge is not working...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - No response of Service Support

User
 nitin.yatish on Jul 22, 2014
Hi, I am using a Refrigerator of Whirlpool from last 2 yrs. I have logged a problem 4 days back and everyday the Customer Care Executives send the Engineer for the problem but till date I have not received any call/visit of Engineer. I am facing a no. Of problems because of refrigerator. The poor support services of whirlpool proves the Customer is made of two hindi words Cust+mer. Soon I will be filling a case in court also with respect to this issue....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Bought Fridge 450 ltr, never worked properly

User
 prashar.rohit on Jul 21, 2014
Team, We have bought fridge from whirlpool and we had problems from day first. The company has not taken our case seriously even after numerous calls and request. Please I would like someone to take the action immediately. Please my email address is prashar.rohit@gmail.com, 9654415519...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - refrigerator problem since newly purchased & problems not yet solved

User
 Indo Allinco on Jul 21, 2014
MR. ARVIND MAKATI
Mr. Vishal Makati & Mrs. Hetal Makati
RESIDENCE ADDRESS:
TWIN TOWER CO-OPERATIVE HOUSING SOCIETY LTD. MANISH PARK, A-WING, FLAT NO: 807, 8TH FLOOR, RAJMATA JIJABAI ROAD, PUMP HOUSE. ANDHERI EAST, MUMBAI – 400 093. Maharashtra INDIA .
Tel: 2837 9831 / 9322997932 / 98190 94077 / 098204 50593 / 093214 50593. Email: makativishal@gmail.com / indoallinco@gmail.com
...
To, Date : 16 / JUNE / 2014.
WHIRLPOOL of India Ltd.
A-204, Kailas Industrial Complex, Mr. Vinayak Maske / Mr. Bhupendra / Ms. Eliza....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Regarding complaint number 07349

User
 Ravi K L on Jul 20, 2014
Sir/Madam. I have a clarification as to safety of Whirlpool 360 degrees from rat bite and its coverage under warranty. I am hereby forwarding you the images of the sheet placed at the bottom of Washing machine. I dont understand the purpose of placing that sheet. It is of no use and in no way it avoids the entry of pests like rats.We would anyway safeguard the machine by placing a mesh at the bottom. The purpose of this mail is to request you to view the image and consider the damages caused to our Washing machine and its repair under warranty. If not it would be a great injustice on us...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Whirlpool Washing Machine not working

User
 Shivek Dogra on Jul 18, 2014
Hi, This is to inform you that my Whirlpool Washing Machine is not working. Called up call centre and received service no- MB0714007599. I also have AMC valid till Dec 2012. The issue still remains. Kindly help. My customer ID - MB/C/1110/73181 warm regards, Shivek Dogra cell: 9820363737...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Whirlpool - cooling problem

User
 anjuanoj on Jul 18, 2014
I Anoj kumar das purched on 27 july 2013 ice magic of 230 L . the machine is not working it does not cool the vegetable box and the water we keep in it.the company has changed the machine on 10 octuber 2013. but the same promble again happen i have complane to the company on 22 april to the end of 18 july 2014 but serives man come and says that i can not make the machine and he touck the machine to the serives center but again the same promblem happen . the whirlphool patna branch incharge pankaj parmar says that he has change the machine now i will not change the machine. and when ever i complaint...
Complaint comments Read comments Complaint category Business & Finances

Whirlpool India - complaint

User
 Byju Paul Anchery on Jul 17, 2014
Sir, I had purchased a microwave oven, model Magicook20C(Mech) from ESJEE and co Thrissur kerala on 16/6/2014.The above mentioned oven was not working from 13/07/2014 onwards. I booked compliant to whirlppol Thrissur service center on 14/7/2014. The technician has come today ie 17/7/2014. After his checking, he told me some parts of oven was damaged. This compliant was noticed before completing one month from the purchase date . In this situation kindly replace my existing oven, and provide new one. For you reference : Shop Name : ESJEE & CO Thrissu Bill NO : RS 815 Date : :16/6/2014 Compliant...
Complaint comments Read comments Complaint category Products & Services

Whirlpool India - Complaint no.GB0714004426

User
 O.P.Shukla on Jul 15, 2014
Dear Sir, I have purchase a semi automatic washing machine (6.5 Kg) as on 09.03.2014 from my nearest market Mawana Distt- Meerut U.P.). But unfortunately found some problem in this product and i have complained to Whirlpool care centre as on 11.07.2014 vide complaint no.GB0714004426 but till date no action taken by your care team. So you are requested kindly take earliest action to resolve my problem. With Thanks & Regards- Om Prakash Shukla Mawana District Meerut (U.P.) email ID- shuklaop77@gmail.com Mobile -9453749391...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Whirlpool India - it has been 50 days since my washing machine is out of order

User
 farida nahid on Jul 14, 2014
my fully automatic washing machine is out of order because of E1 faults. i registered the complain for the same on 12/06/2014 vide complain number IN0614001665 but the same was closed without attending the fault.again on 08/07/2014 same fault was registered vide complain number: IN0714000824 but still no response. is the Whirlpool customer care services is completely eyewash which is still unresponsive even after 50 days.i had mentioned the same on this forum but to our dismay they are unmoved and are blatantly ignoring it. please suggest what to do next...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool - Refrigerator complaint - Pending from 5 months

User
 jerry687 on Jul 14, 2014
Dear Sir, I am Mr. Roopesh Pc. Customer using Whirlpool Refrigerator - MODEL GENIUS. I have registered complaint on 07.02.2014 regarding Non cooling of Refrigerator. The service person from Whirlpool - Service centre POPULAR REFRIGERATION, KANNUR attended the complaint. The compressor was replaced and gas charging was done.A total amount of Rs. 2450/- was collected.But the very next day the Refrigerator showed high sound with water leakage from rear end.It was reported on 08.02.2014 itself.But the service person came after 2 weeks due repeated request from my end. They came and adjusted the cooling...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - humiliation of my family due to unavailability of the appliances

User
 mohitbhardwaj21 on Jul 12, 2014
Hi Sir, I am writing to you after facing so much pain and trouble from the services offered to me by whirlpool service helpline and their channel partner in noida. I am one of customers who is using your home appliances(AC) from an year now. I am facing problems with my AC from 2 weeks now and the problems are yet not resolved. In this 44 degrees of delhi temperature you can understand how difficult is to live without these appliances. My father and myself are hypertension patients and such a kind of high unprofessional behavior from your channel partner(M/s Parihar enterpeises, Indirapuram)...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - it has been 40 days

User
 farida nahid on Jul 11, 2014
My washing machine is out of order since 40days with E1 fault. i registered the same at toll free number on 12/06/2014 vide complain no:IN0614001665. Even after my consistent follow up no one turned up to attend and later it was closed. Again on 08/07/2014 i lodged the same complain about E1 fault of washing machine vide complain no.IN0714000824.still after 40 days my washing machine is out of order. this ordeal has been posted on this forum also but to our dismay the so called whirlpool customer care people is unmoved.kindly provide some solution or to whom should i approach...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Faulty Refrigerator not attended for complaint

User
 colprabhat on Jul 9, 2014
CONSTANT PROBLEMS IN Ice Magic Steel Refrigerator F26 Dlx - WHIRLPOOL /REFRIGERATOR-250L

I bought a whirlpool icemagic refrigerator from Madhuvihar Dwarka dealer. no. INA 054706795 11A00205901B047. From the time it is with us Cooling the main functioning is troubling and every year whirlpool charge for gas filling.
This year too at the start of summer due to less cooling complaint number 80333 dated 01-05-14 registered and company charge service charges and gas filling. within 20 days now cooling completly stopped. complaint number 5517 dt 8.7.14, 0614021768 and number of complaints...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Whirlpool 240 LTR .REF. NEO TC255 Short-circuit and Burns

User
 Nandsingh Rajput on Jul 9, 2014
We purchased one referigerator whirlpool 240 ltr. Neo tc255 on 28/5/2014 from sales india private limited bapunagar invoice no. 19002 dataed 28/5/2014 by cash after discount 19650/-
The friz icc has burned on 11/6/2014 when it was in use. Howerver we made comp[laint on 12/6/2014 to sales india p ltd bapunagar. The man approched to home after 5 days and told tol us that company will be replace the referigarator within shor time.The summer season is running and need friz. But there is no replied to us nor changed the friz..

Now we have changed the residence at golden bungalows...
Complaint comments Read comments [1] Complaint category Refrigerators

Whirlpool India - Leakage water in side freez

User
 RAJBIR JAIN on Jul 7, 2014
i bought freeze fusion 310 ltr on 22.06.2014 we found water leakage in side freeze in this regard i lose comlaint on 25.06.2014 vide comlaint no. HR061401618 and i am again contact whirphool on 07.07.2014 to complaint my problem not solve then i very surprises to listen my previous complaint close with remark problem solve . now they give me new comlaint no. hr0714002239 dt. 07.07.2014 So it is humble request to Whirlphhol to call back your product.And make me NEFT RS.21000. Base Price+ Rs.400.00 Delivery charges total Rs.21400.00 Rajbir Jain HNO 168/11 Kishanpura Ganaur Mnadi Distt....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool - permanent solution of my refrigerator through replacing it.

User
 baby kumari choudhary on Jul 5, 2014
I had bought a double door refrigerator (mastermind) in NOVEMBER 2010. However within 1 years5 Month(March 2012) the compressor of the fridge required a replacement which the co.. However, it resulted in requirement to fill the gas in the fridge. Since then every 6-9 months the fridge cooling goes down and whenever I call in whirlpool service people, they come and say gas needs to be refilled. I have till yet spent appx Rs. 10000 on gas refilling and misc works. on a fridge that costed me Rs. 18000 (appx). Whenever I ask for the reason why it happens, they just get away by saying it is a electrical...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Mis-Communication Regarding Product Feature

User
 Gauravkumar241081 on Jul 5, 2014
Hi, This is inform you that i have purchased a 360 Bloomwash 7.2 kg washing Machine. And your sales representative of that store told us about the water Re-use option. But now when your engineer came to us for the installation he doest not know about this option. I called up on your customer care tollfree number where your customer care representative told us that this option is not available in this model. I have checked your website aswell where its clearly shows that this option ( water Re-use) is available in this model. So kindly help us to know that whether this option is available or...
Complaint comments Read comments Complaint category Electronics & Appliances

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