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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - Replacement of washing machine

User
 Debjani Khanra on Jan 22, 2015
I debjanii khanra from kolkata. Purchased a front loading wasproblemg machine on10.11.2014.The front loadingreplace is broken.we londged a complaint . Complain no KL1214013258.and engineers was sent on 30th Dec 2014.They said drum would be replaced if possible.but in this 3yrs front loading mashine already out of matket.it has been a3weeks till we have the problem. No one response.my question is can any company withdraw their modle Explore1055 .Now i want exchange my Explore 1055 LCS.but whirlpool company is not responding .pl look After this matter...
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Whirlpool India - Poor quality and very poor service

User
 Bhagya K on Jan 19, 2015
I bought a Whirlpool Neo chill fridge just 2years back (2013 - Oct). Three weeks back it stopped working and i raised a complaint. One service engineer came and visited our place. He said that compressor has to be replaced and gas has to be filled. In 2 yrs, compressor is gone!! Service engineer left saying he will come back. After that, i got a call from service center informing me that Compressor will be replaced free of cost because it is within warranty period. . And, I only need to pay some 3000 bucks to replace the gas. (I bought the fridge for around 30K and now for some fault from their...
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Whirlpool India - Unreliable Whirlpool Products, not have genuine, trained after sale service

User
 Kabal Singh on Jan 12, 2015
The following sequence of malfunctions of Whirlpool helpdesk, service personnel & Whirlpool authorized service Centre for alerting the prospective buyers: 1. As my Whirlpool Refrigerator(FF350) stopped cooling, I lodged a complaint with Whirlpool helpdesk (18002081800) vide Service Request No. DL1214017218 dated 29.12.2014. 2. Pinnacle Service personnel visited my residence on 30.12.2014 (though back- dated as 29/12/2014 for reasons known to Whirlpool)and after checking the Refrigerator, said though the compressor is working but it is taking more current and requires replacement. He also...
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Whirlpool India - Refrigerator problem - made worse by technician- irresponsible team-total harassment

User
 Rajani badrinath on Jan 8, 2015
I Rajani Badrinath, from HAL area, Bangalore, purchased a Whirlpool master mind Refrigerator S. N. INA 110401236 Model No. 12886 on 05-02-2011. The Refrigerator got a problem of cooling and on the bottom area there was no cooling and upper area there was substantial cooling. This problem is from last two weeks i.e., fro dec 2014. I lodged a complaint at the customer care with complaint no. Bg 0115000410 and a technician Mr. Imtiaz from Authorized Service Centre attended the complaint and told me that the some board is not working and he will get a new board from company. next day he came and replaced...
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Whirlpool India - manufacturing defect

User
 suresh balachandran on Jan 7, 2015
Report on whirlpool washing machine SURESH B LAWRENCE SCHOOL QUARTERS LOVEDALE OOTY – 643003 TAMIL NADU PHONE: 9443019183 Dear sir, This is to inform you that I had purchased whirlpool washing machine(white magic) in the year 2007 from Big shop, ooty, Tamil Nadu. I am extremely sorry to report the following regarding the washing machine. My friend advised me to buy whirlpool washing machine which is standard and popular among the washing machines. • Day 1, When the demo person unpacked the box and started installing the machine, the water circuit was not working. He replaced the...
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Whirlpool India - Complaint against Whirlpool Service Center

User
 ajayexcise007 on Jan 6, 2015
Dear sir, I had lodged one complaint on 12.06.2014 and a reminder on 05.01.2015 regarding malfunctioning of a semi Automatic washing machine of Whirlpool company on email address helpdeskindia@whirlpool.com against Whirlpool Service center through my email ID ajayexcise007@gmail.com, after repeated complaint on whirlpool toll free no from 06.11.2014, 11.11.2014, 19.11.2014…….& 02.11.2014 onwards. Technicians attended 4-5 times but failed to detect reasons and solve problems regarding malfunctioning of my washing machine. Since Whirlpool service Center has recovered Service charge of Rs....
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Whirlpool India - Unable to bake cake in newly oven

User
 Pravin Prasad on Jan 4, 2015
Dear team, I bought Magicook 20C oven on 14/09/14. After few weeks the oven started problem. Earlier we are able to cook cake in 20-25 mins but now even in one hour it can't get cooked. After several complains(PT 1214000473/PT 1214004965/PT0115000429) the issue is still pending and service centre employee is saying that it will take more than one hour to cook. Even after one hour only upper part get cook or say burned and inner part are still in semi liquid state. The technician at Muzaffarpur location are non coorporative and the service engineer came are always in hurried. They are just...
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Whirlpool India - not rectify my newly refrigerator ice magic problem [Resolved]

User
 sunilyadavcse on Dec 17, 2014
With subject cited above i registered a complaint my newly refrigerator (doors are not completely closed thats why water formed at inner part in machines) i registered a complaint regarding this matter more than 2 months before no action at your end till date N problem remains same. yours faithfully Sunil yadav 9777982144...
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Whirlpool India - water doesnot entering the machine

User
 azardheen on Dec 16, 2014
my whirlpool machine model [WM-FP60 DLX] .my machine is under repair for a month that the machine doesnt takes the water from the water automatically.so please give solution for this problem..As i suffers a lot with this problem so please clarify this problem...
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Whirlpool India - whirlpool washing machine - many problems

User
 Nilesh.Sapar on Dec 12, 2014
We bought Whirlpool washing machine a year back. From then till now we have to repair it 5 times. Once motor was making noise so it is replaced. Now and then the input water pipe connector breaks. This input water pipe connector is such a poorly designed part, it's unbelievable that Whirlpool is using it. I won't recommend to anyone for sure. - Nilesh Sapar (860011899)...
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Whirlpool India - washing machine topload not working. [Resolved]

User
 fathima shabeer on Dec 10, 2014
we brought whirlpool washing machine in 2011.till this time period, we had to face lot of complaints.now the washing machine is not working.display is not shown.we have already changed the panel.and had to pay around 6000 rupees by two times.what we will do..and we are not supposed to spend anything to it..pls help to fix the problem...
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Whirlpool India - Replace of washing machine

User
 Anagha Charkari on Dec 8, 2014
I had already submit my complaint on 25.11.2014 but you don't give me any response so now I going in media for that matter. your constomer care people not give proper answer and not give registration no. of my complaint. Your agency name Aryan Ent. and Ms Reshma More and Area Manager Ajay not response properly to me and never pick up the phone so take action against them in media....
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Whirlpool India - Replacement of my washing machine [Resolved]

User
 Anagha Charkari on Nov 25, 2014
I have purchased fully automatic washing machine of whirpool in February, 2014. but machine gave so may problem from last 3 months I have gave 5 complaints in customer care and their engineer not solve properly them. so I want replace but they cant attend my phone and not give me properly answer. so please give me replace ment....
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Whirlpool India - whirlpool ice berg fridge board complaint [Resolved]

User
 KSUDHAKARARAO on Nov 22, 2014
We purchase whirlpool iceberg 310ltr elete corban model fridge on 01-01-2008 .It is not working we gave the manual complaint on 18th October 2014 at Harshitha services, Dwarakanagar, Visakhapatnam. But they don't respond. Again we gave the complaint in online dt : 9-11-2014 complaint no: GR1114002678 .After that somebody ask for bill copy and model number and bar code we gave the all details by mail to harshithaservices@gmail.com on 18th Nov 2014 but till now we couldn't get any information from their side .Already 40days gone so kindly do the need full action immediately . contact person, K....
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Whirlpool India - Problem with Fully automatic Washing machine Gearbox and poor after service team response. [Resolved]

User
 hardikc.thakkar on Nov 22, 2014
I bought Fully Automatic top loaded washing machine from Next Showroom, Empress Mall Vapi at around Rs.18000/- We used for 01 to 1.5 years and its Gearbox got failed; We complained and your team changed its gearbox. Once guarantee period of 02 years got over; we faced rotation problem during and we complained in customer care ; they sent engineer and they found that belt is damaged and they changed the belt with around Rs.300 charges and 06 months warranty. Again it stops rotating so we called that engineer and asked him to check as belt was under warranty ; he checked and replied that its Gearbox...
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Whirlpool India - Whirlpool Magicook Microwave not working [Resolved]

User
 varun_singh8500@yahoo.com on Nov 18, 2014
I purchased a Whirlpool Magic Cook Microwave on 26 Jan 2014 from Big Bazare, I have only used this machine less than 10 times in this period. On 10th Nov I found out that it is not working and is giving an error message on the display so lodge a complaint on the given customer care number. Tech visited my home and said it needed a part replacement and the part will be replacement in 2 day. Since today (18/11/2014) I did not receive any update from whirlpool, so I made a call back to the customer care number. Just after the I made to the customer care center I got the call from the same tech who...
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Whirlpool India - Whirpool Performance [Resolved]

User
 Krishnan Bharanitharan on Nov 17, 2014
Dear Sir/Madam, I have Purchased Top load washing Machine 360' last two weeks and i requested to you for demo on 12th November 2014. But today 17th no body came for the demo. So i request u to send some person for demo. Whirlpool branded and propeller but services is very poor! if u are not providing as services will not purchase this Brand in future. For your Reference: my Reg. No: CN 1114013676, CN 1114015061 & CN 1114018100 1. First time your person came late and he informed to office machine Not Delivery (lie) 2. Second time Ayanavaram religion team mentioned Door closed...
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Whirlpool India - washing machine 360 degree going out of order during warranty period. [Resolved]

User
 LAXMINARAYANA UDUPA on Nov 15, 2014
above product purchased by me on 25/11/2012 is not functioning and going out of order every fortnight. Your company is not able to fix the problem... everyt ime temporary solution is given it goes off again... the machine will be out of warranty on 25/11/2014.and it appears to me that it is a ploy to push off warranty period. Kindly appreciate that we have not given any clean feed back on last 2 or 3 visits made by your mechanic and we had made it clear that the machine is under observation. This time while logging complaint we have placed our request for replacement. Kindly...
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Whirlpool India - Denying to renew AMC (Annual Maintenance Contract ) of Washing Machine

User
 parag3gwl on Nov 7, 2014
Hi, I purchased Whirlpool fully automatic washing machine in 2010. Since then every year i am taking AMC of that machine. And i had to take it because Machine is creating lots of issues. As well as service engineer is replacing very costlier parts every time. This year service engineer is telling he can't renew AMC for this machine. I have following concern - 1. If machine is having so much issues then why Whirlpool is not replacing complete machine because i purchased it in 19000/- + taken AMC and spent almost 10000/- till date + items replaced cost would be 10000/- per year. 2. Why...
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Whirlpool India - Delay in Repair of service

User
 Rakesh Shubh on Nov 6, 2014
I lodged the complain to repair washing machine vide SR no. HR1114000462 on Monday 3-Nov. Engineer visited same day and informed some part needs to be changed. We were informed it will be repaired within 2~3 days. After that no one turned up to repair the machine. while we are checking status with engineer, we r informed parts not coming from company. Rakesh Saini +91-9811205080...
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