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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - not attending to complaint and not registering the complaint

User
 jayadev devakaran on Feb 26, 2015
i own a whirlpool w/m PL 860H platinum, purchased from trivandrum non csd station canteen on 12/04 /15. It developed complaint (UB) and the same was reported on telephone No 0471-2327532 on 11 feb. Again on 13 feb complaint was noted at the above No. Since no complaint No. was given, i insisted for a complaint No. which was not given. The name of the assistant on tele was Mrs Ambika (as told by the assistant on tele). Hhowever no one attended to the complaint till 20 feb. thereafter i took the toll free No. from internet and contacted 1860-180-4558, who registered the complaint and gave complaint...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Poor service from Whirlpool authorised agent in Madipakkam, Chennai.

User
 Velu Kumaresan on Feb 24, 2015
Sub: Unsatisfactory and poor service rendered by Authorised Service Centre technician (Mother's Home Care, Madipakkam, Chennai91) of Whirpool, . Ref: My complaint service request no. CN0215015517 / Customer satisfactory Code 407 dated 18th Feb'2015 I have registered a complaint on 18.2.15 for service of my refrigerator (Service Request No. CN 0215015517, Customer Satisfactory Code 407). One technician from Mother's Home Care, Madipakkam, Chennai 91, turned up stating that he is coming from authorised service centre of Whirpool. To my shock he did not undertake any service the refrigerator...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Registered a complaint

User
 anukanth on Feb 24, 2015
I am Anukanth S S
Mob : 9446056813

I bought a washing machine on 23 march 2014, 1 month ago the machine suddenly stopped, after registering the complaint (Ref No: CO0215002291) somebody from Hi tech solutions, No.14/1733-Tc, Vazhuthacaud, Thiruvananthapuram - 695010, came over and said that the board was complaint, and they are not having any stock. till now i have not yet received any information from them. Details of the machine is as follows

Model: 14833
INF140900746...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - whirlpool washing machine

User
 manusha on Feb 22, 2015
Last time when i complained the city whirlpool customer care centre for the stem of washing machine... the person came and chekd after which i am facing lot of problems especially during the drier stage... i am trying to contact the concern person here but i am not able to find a appropriate one.. i kindly request the customer care to arrange the person for me. Thank u...
Complaint comments Read comments [1] Complaint category Washing Machines

Whirlpool India - regarding fridge

User
 sanjeev ku. verma on Feb 18, 2015
On 26.03.2013 the mechanic of service centre changed compressor of my fridge. After some time (about 8 months) gas choking problem started and in july 2014 gas was charged with replacement of capillary tube. Now the problem is generating since two months....
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Rejected product delivered

User
 Rajiv.Sharma2 on Feb 17, 2015
Hi Team,
My name is Rajiv Sharma, I bought Whirlpool IC255LTR ROY 242 Double Door Midnight Bloom refrigerator on 2nd Feb’ 2015 from SPARSH ELECTRONIS (Dealer located at Faridabad, Haryana).
Just to provide you the summary of the complaint I have registered with Whirlpool Service Centre. When the product was delivered at my place it was a rejected Peace. The Bottom door handle was broken I immediately called my dealer from where I purchased the product and informed him about the same, he gave me customer care contact number to register the complaint for replacement of product....
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Worst service provider and merchant for washing machine

User
 Malathi Lakshmanan on Feb 17, 2015
Hi, I have Whirlpool Washing Machine and model is "Agitronic" which is not working since 1 month. I Logged complaints they come and check the current supply that's it but servicing person still now not getting a particular machine part and he is extending the days . But still the same problem persists. I have paid AMC till 02th Feb 2015. No response from Whirlpool servicing centre after so many follow ups. Twice time I logged a complaint, and details are given below:

Complain No: MB0215002666,
Customer Satisfaction Code: 944.
Please suggest way forward....
Complaint comments Read comments [2] Complaint category Washing Machines

Whirlpool India - not providing services against AMC of RO

User
 saudamini pandey on Feb 14, 2015
dear sir/mam i had bought a AMC of my RO(water purifier) from whirlpool, Now my purifier is not working properly I made a complain regarding that in November 14, the service person came and said that there is problem in filters, as i shown the AMC papers they said part is not available.Again in January they did the same in Feb I made the same complain two more times but nobody has even called me..My AMC is expiring on 21 feb, then ur services would be made n I have to pay..this is illegal and against your company policies. I request you to go through it and resolve my problem ASAP. ramit...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Fridge is not working

User
 sajeeshr on Feb 14, 2015
I have purchase a fridge 08/10/2014 after three months( 12.02.2015) the fridge is complaint. I register a complaint 12.02.2015 and the number is CO 0215004588 and the same day i inform my retailer. The whirlpool technician is coming same day some parts is replaced but the fridge is not working and the next day another techinision is coming some parts replaced but my fridge is not working. My fridge complaint is first is working after the first auto cut off then not working. kindly i request to you solve the problem immediatly Thaking You yours faithfully SAJEESH R Mob: 9745189286...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Whirlpool India - Washing Machine is not working since 5 months

User
 ankiinala on Feb 12, 2015
Hi, I have Whirlpool Washing Machine which is not working since October 2014. Logged complaints they come and changed the electronic board. But still the same problem persists. I have paid AMC till 13th September 2015. No response from Whirlpool servicing centre after so many follow ups. Today also I logged a complaint, details are below. HD0215003116, Customer Satisfaction Code 308. Please suggest way forward. Thanks, Anki ankiinala@gmail.com...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - fridge fire

User
 kannankaruppasamy on Feb 11, 2015
myfridgemodel pym1-13/131107822 ina machine fire dameged my house so action in fire service in damegen ina things 2lakes so legal actives ina consumer court pls immeditely acton ina complaint noMR0115016317.23/01/2015, MR0115022150, 30/01/2015 BY ADVOCATE K.KANNAN, M.A.B.L...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - POOR SERVICING

User
 guptashishir91 on Feb 7, 2015
I am havng a 310 ltr single door whirlpool refridgerator purchased on 12.1.2006. In 12.7.2013 I changed the compressor as it gone immediatey after 7 yr warranty than in Jan 2014 my fridge stopped tripping and ice forming stopped, than I contacted D.S.Services Raipur, ;which is Whirlpool India's customer care at Raipur Chhattisgarh, they said problem in thermostat and they changed it in 12.1.14 and charged Rs.610, after a couple of week again the same problem began, than again i contact them they said to pick the fridge at there workshop and said fridger is not working and need to be change, i...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - replacement of circuit board

User
 yathishkumarkc on Feb 4, 2015
I want to replace the burnt circuit board of my 13-14 year old ice magic refrigerator .its model no is WRHA252G20.I want to know the cost of it.Since the model is very old if i dont get any new circuit board waht is my alternative. With regards, Yathish yathishkc@rediffmail.com...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool Of India - Not attending the complaint by the service center

User
 kripa916 on Feb 3, 2015
Name : Karunambaran S Address : Sagar, Ramapuram, Thannimoodu P O, Trivandrum, Kerala. pin code 695123 Phone no : 9495009443 I am having a washing machine ( WHIRLPOOL 123 650 si model no 12202). Before 5 months it get damaged and the control panel has been replaced by the service center and assured a warrenty of 6 months from then. But now it is again get damaged. I had registered a complaint but till now the service center is not attending the complaint....
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Refrigerator service issue

User
 harsh toshniwal on Feb 2, 2015
Its been long time that the refrigerator is not in working condition . Repeatedly have told for service but no response at all and the person came not able to execute the problem . Its high time to take action or else i need to ake action and would not recommend in my circle for your product due to the service problem. We are facing severe problem and if not solved in near time then would take severe action against it.

-harsh toshniwal
9007018878...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool - Refusal to change a part broken by conpany engineer

User
 gee17ess on Jan 27, 2015
In April 2014, I registered a complaint about my double door fridge to Whirlpool. The fridge wasn't cooling. An engineer turned up and after three or four sittings gave me a bill of about Rs 4000 after changing a couple of parts. Meanwhile, he broke the temperature control panel on the door of the fridge. Since then, and several calls later, the engineer hasn't been able to replace the part. My last call was about 3 or 4 months back during which we had a baby. These many months later I decided to call customer service to register a complaint. They gave me the no of their service centre head. After...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Unethical service practice

User
 r.prasantkumar on Jan 27, 2015
I have Whirlpool RO system installed at my Residence. I have signed the AMC for my RO in March2014. The day of signing the AMC, the motor of RO went faulty and I have paid for it to be replaced and same time I have paid for the AMC too. The whirlpool service partner Millennium service, Gurgaon has come for the service. As per the AMC terms, all the filter cartridges was supposed to be changed and the service partner was supposed to visit the system and do the preventive system maintenance to prevent any damage. The day of signing AMC, the service technician has replaced 3 cartridges and not...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Preventive Maintenance not extended even once in one year of AMC rather demand additional cost of component even during AMC

User
 r.prasantkumar on Jan 27, 2015
I have Whirlpool RO system installed at my Residence. I have signed the AMC for my RO in March2014. The day of signing the AMC, the motor of RO went faulty and I have paid for it to be replaced and same time I have paid for the AMC too. The whirlpool service partner Millennium service, Gurgaon has come for the service. As per the AMC terms, all the filter cartridges was supposed to be changed and the service partner was supposed to visit the system and do the preventive system maintenance to prevent any damage. The day of signing AMC, the service technician has replaced 3 cartridges and not...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - washing machine fault

User
 SWEDHEETHA on Jan 24, 2015
Im CHANDRASEKAR from Madurai, Tamilnadu. I bought whirlpool fully automatic Washing Machine 652d NXT on 9.11.12. Now the machine in under fault. Company service personals came and check the machine told BOARD FAULT and it will cost around Rs.4000. The machine crosses only 2 years and 2 months. Warrenty period for the same is 2 years. Just only after 2 months after the warrenty period the board is fault. The board fault only because of MANUFACTORING DEFECT. NOT MY THE CONSUMER. It is a very big expenditure for the consumer. I made complient again through their e-mail and they reply CONTACT...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Replacement of washing machine [Resolved]

User
 Debjani Khanra on Jan 22, 2015
I debjanii khanra from kolkata. Purchased a front loading wasproblemg machine on10.11.2014.The front loadingreplace is broken.we londged a complaint . Complain no KL1214013258.and engineers was sent on 30th Dec 2014.They said drum would be replaced if possible.but in this 3yrs front loading mashine already out of matket.it has been a3weeks till we have the problem. No one response.my question is can any company withdraw their modle Explore1055 .Now i want exchange my Explore 1055 LCS.but whirlpool company is not responding .pl look After this matter...
Complaint comments Read comments Complaint category Electronics & Appliances

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