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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool - Refusal to change a part broken by conpany engineer

User
 gee17ess on Jan 27, 2015
In April 2014, I registered a complaint about my double door fridge to Whirlpool. The fridge wasn't cooling. An engineer turned up and after three or four sittings gave me a bill of about Rs 4000 after changing a couple of parts. Meanwhile, he broke the temperature control panel on the door of the fridge. Since then, and several calls later, the engineer hasn't been able to replace the part. My last call was about 3 or 4 months back during which we had a baby. These many months later I decided to call customer service to register a complaint. They gave me the no of their service centre head. After...
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Whirlpool India - Unethical service practice

User
 r.prasantkumar on Jan 27, 2015
I have Whirlpool RO system installed at my Residence. I have signed the AMC for my RO in March2014. The day of signing the AMC, the motor of RO went faulty and I have paid for it to be replaced and same time I have paid for the AMC too. The whirlpool service partner Millennium service, Gurgaon has come for the service. As per the AMC terms, all the filter cartridges was supposed to be changed and the service partner was supposed to visit the system and do the preventive system maintenance to prevent any damage. The day of signing AMC, the service technician has replaced 3 cartridges and not...
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Whirlpool India - Preventive Maintenance not extended even once in one year of AMC rather demand additional cost of component even during AMC

User
 r.prasantkumar on Jan 27, 2015
I have Whirlpool RO system installed at my Residence. I have signed the AMC for my RO in March2014. The day of signing the AMC, the motor of RO went faulty and I have paid for it to be replaced and same time I have paid for the AMC too. The whirlpool service partner Millennium service, Gurgaon has come for the service. As per the AMC terms, all the filter cartridges was supposed to be changed and the service partner was supposed to visit the system and do the preventive system maintenance to prevent any damage. The day of signing AMC, the service technician has replaced 3 cartridges and not...
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Whirlpool India - washing machine fault

User
 SWEDHEETHA on Jan 24, 2015
Im CHANDRASEKAR from Madurai, Tamilnadu. I bought whirlpool fully automatic Washing Machine 652d NXT on 9.11.12. Now the machine in under fault. Company service personals came and check the machine told BOARD FAULT and it will cost around Rs.4000. The machine crosses only 2 years and 2 months. Warrenty period for the same is 2 years. Just only after 2 months after the warrenty period the board is fault. The board fault only because of MANUFACTORING DEFECT. NOT MY THE CONSUMER. It is a very big expenditure for the consumer. I made complient again through their e-mail and they reply CONTACT...
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Whirlpool India - Replacement of washing machine

User
 Debjani Khanra on Jan 22, 2015
I debjanii khanra from kolkata. Purchased a front loading wasproblemg machine on10.11.2014.The front loadingreplace is broken.we londged a complaint . Complain no KL1214013258.and engineers was sent on 30th Dec 2014.They said drum would be replaced if possible.but in this 3yrs front loading mashine already out of matket.it has been a3weeks till we have the problem. No one response.my question is can any company withdraw their modle Explore1055 .Now i want exchange my Explore 1055 LCS.but whirlpool company is not responding .pl look After this matter...
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Whirlpool India - Poor quality and very poor service

User
 Bhagya K on Jan 19, 2015
I bought a Whirlpool Neo chill fridge just 2years back (2013 - Oct). Three weeks back it stopped working and i raised a complaint. One service engineer came and visited our place. He said that compressor has to be replaced and gas has to be filled. In 2 yrs, compressor is gone!! Service engineer left saying he will come back. After that, i got a call from service center informing me that Compressor will be replaced free of cost because it is within warranty period. . And, I only need to pay some 3000 bucks to replace the gas. (I bought the fridge for around 30K and now for some fault from their...
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Whirlpool India - Unreliable Whirlpool Products, not have genuine, trained after sale service

User
 Kabal Singh on Jan 12, 2015
The following sequence of malfunctions of Whirlpool helpdesk, service personnel & Whirlpool authorized service Centre for alerting the prospective buyers: 1. As my Whirlpool Refrigerator(FF350) stopped cooling, I lodged a complaint with Whirlpool helpdesk (18002081800) vide Service Request No. DL1214017218 dated 29.12.2014. 2. Pinnacle Service personnel visited my residence on 30.12.2014 (though back- dated as 29/12/2014 for reasons known to Whirlpool)and after checking the Refrigerator, said though the compressor is working but it is taking more current and requires replacement. He also...
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Whirlpool India - Refrigerator problem - made worse by technician- irresponsible team-total harassment

User
 Rajani badrinath on Jan 8, 2015
I Rajani Badrinath, from HAL area, Bangalore, purchased a Whirlpool master mind Refrigerator S. N. INA 110401236 Model No. 12886 on 05-02-2011. The Refrigerator got a problem of cooling and on the bottom area there was no cooling and upper area there was substantial cooling. This problem is from last two weeks i.e., fro dec 2014. I lodged a complaint at the customer care with complaint no. Bg 0115000410 and a technician Mr. Imtiaz from Authorized Service Centre attended the complaint and told me that the some board is not working and he will get a new board from company. next day he came and replaced...
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Whirlpool India - manufacturing defect

User
 suresh balachandran on Jan 7, 2015
Report on whirlpool washing machine SURESH B LAWRENCE SCHOOL QUARTERS LOVEDALE OOTY – 643003 TAMIL NADU PHONE: 9443019183 Dear sir, This is to inform you that I had purchased whirlpool washing machine(white magic) in the year 2007 from Big shop, ooty, Tamil Nadu. I am extremely sorry to report the following regarding the washing machine. My friend advised me to buy whirlpool washing machine which is standard and popular among the washing machines. • Day 1, When the demo person unpacked the box and started installing the machine, the water circuit was not working. He replaced the...
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Whirlpool India - Complaint against Whirlpool Service Center

User
 ajayexcise007 on Jan 6, 2015
Dear sir, I had lodged one complaint on 12.06.2014 and a reminder on 05.01.2015 regarding malfunctioning of a semi Automatic washing machine of Whirlpool company on email address helpdeskindia@whirlpool.com against Whirlpool Service center through my email ID ajayexcise007@gmail.com, after repeated complaint on whirlpool toll free no from 06.11.2014, 11.11.2014, 19.11.2014…….& 02.11.2014 onwards. Technicians attended 4-5 times but failed to detect reasons and solve problems regarding malfunctioning of my washing machine. Since Whirlpool service Center has recovered Service charge of Rs....
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Whirlpool India - Unable to bake cake in newly oven

User
 Pravin Prasad on Jan 4, 2015
Dear team, I bought Magicook 20C oven on 14/09/14. After few weeks the oven started problem. Earlier we are able to cook cake in 20-25 mins but now even in one hour it can't get cooked. After several complains(PT 1214000473/PT 1214004965/PT0115000429) the issue is still pending and service centre employee is saying that it will take more than one hour to cook. Even after one hour only upper part get cook or say burned and inner part are still in semi liquid state. The technician at Muzaffarpur location are non coorporative and the service engineer came are always in hurried. They are just...
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Whirlpool India - not rectify my newly refrigerator ice magic problem [Resolved]

User
 sunilyadavcse on Dec 17, 2014
With subject cited above i registered a complaint my newly refrigerator (doors are not completely closed thats why water formed at inner part in machines) i registered a complaint regarding this matter more than 2 months before no action at your end till date N problem remains same. yours faithfully Sunil yadav 9777982144...
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Whirlpool India - water doesnot entering the machine

User
 azardheen on Dec 16, 2014
my whirlpool machine model [WM-FP60 DLX] .my machine is under repair for a month that the machine doesnt takes the water from the water automatically.so please give solution for this problem..As i suffers a lot with this problem so please clarify this problem...
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Whirlpool India - whirlpool washing machine - many problems

User
 Nilesh.Sapar on Dec 12, 2014
We bought Whirlpool washing machine a year back. From then till now we have to repair it 5 times. Once motor was making noise so it is replaced. Now and then the input water pipe connector breaks. This input water pipe connector is such a poorly designed part, it's unbelievable that Whirlpool is using it. I won't recommend to anyone for sure. - Nilesh Sapar (860011899)...
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Whirlpool India - manufacturing defect

User
 magima on Dec 11, 2014
I am Umarani residing at Palani town in Dindigul district. I purchased Whirlpool washing machine model no;13811 & Serial no;INF 123 50 59 46 (NXT 621P-R.DIVA) from vasavth&co, Palani as on 01/01/2013 (bill no;22810000033256). The representative of authorised service center V CARE of Pollachi-642 001, was installed the product as on 04/01/2013.At the end of the year 2013 i observed that there was some noise from inside the machine and immediately I was made a complaint with the seller Vasanth&co about the noise.As upon my complaint they send representative (machanic) to rectify the complaint....
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Whirlpool India - washing machine topload not working. [Resolved]

User
 fathima shabeer on Dec 10, 2014
we brought whirlpool washing machine in 2011.till this time period, we had to face lot of complaints.now the washing machine is not working.display is not shown.we have already changed the panel.and had to pay around 6000 rupees by two times.what we will do..and we are not supposed to spend anything to it..pls help to fix the problem...
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Whirlpool India - REPLACEMENT OF WASHING MACHINE.

User
 navin k j on Dec 8, 2014
I have purchased a Washing machine Model No. 360H-GRA vide Invoice No. SLF 02A037020071213 on date 07/03/2014 from CROMA, Anna Nagar, Chennai-40. It is very disgusting to write that since the day i have purchased the Washing Machine, it has not been working good continuously for more than a month. Problems are coming regularly and i got it repaired three times within period of 8 months. Hence, my complain may be lodged for poor/ bad performance of your product and it may be replaced. Otherwise, I will have no other option to go to consumer forum for inconvenience cause to me after purchasing of...
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Whirlpool India - Replace of washing machine

User
 Anagha Charkari on Dec 8, 2014
I had already submit my complaint on 25.11.2014 but you don't give me any response so now I going in media for that matter. your constomer care people not give proper answer and not give registration no. of my complaint. Your agency name Aryan Ent. and Ms Reshma More and Area Manager Ajay not response properly to me and never pick up the phone so take action against them in media....
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Whirlpool India - Replacement of my washing machine [Resolved]

User
 Anagha Charkari on Nov 25, 2014
I have purchased fully automatic washing machine of whirpool in February, 2014. but machine gave so may problem from last 3 months I have gave 5 complaints in customer care and their engineer not solve properly them. so I want replace but they cant attend my phone and not give me properly answer. so please give me replace ment....
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Whirlpool India - whirlpool ice berg fridge board complaint [Resolved]

User
 KSUDHAKARARAO on Nov 22, 2014
We purchase whirlpool iceberg 310ltr elete corban model fridge on 01-01-2008 .It is not working we gave the manual complaint on 18th October 2014 at Harshitha services, Dwarakanagar, Visakhapatnam. But they don't respond. Again we gave the complaint in online dt : 9-11-2014 complaint no: GR1114002678 .After that somebody ask for bill copy and model number and bar code we gave the all details by mail to harshithaservices@gmail.com on 18th Nov 2014 but till now we couldn't get any information from their side .Already 40days gone so kindly do the need full action immediately . contact person, K....
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