Whirlpool India Customer Care

Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
Satisfactory Rating
8%
Complaints
1506
Resolved
126
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Whirlpool India related photos (76)

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Whirlpool India Complaints & Reviews

Whirlpool India - Non-Compliance of AMC contract No HP15 710544

User
 Annu Agarwal on Sep 1, 2015
Dear Concerned Person I have a Whirlpool Washing Machine 14019-360 H 7.2 kg which I purcahsed on 26.05.2013.My Extended warranty period expired on 26.05.2015. I opted for a Home Care Plan after paying a cheque of Rs 2610 dated 21.08.2015 drawn on HDFC Bank on 21.08.2015.My contract No. is HP15 710544 . On 01.09.2015, my washing machine "SPIN" system showed error 5501.I called the customercare on 0120-60008558 registering a complaint for same.My SR number is GB0915000166.I was promised that as my product is under warranty i shall not be required to pay any visiting charges and my Machine...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Dealer denying to provide duplicate bill

User
 Shyamendra Srivastava on Aug 29, 2015
Hi, My name is Shyamendra Mohan Srivastava me and my wife Smiti Gupta have bought a refrigerator in December 2010.By coincidence i have lost the bill and now no details of purchase is available with us.We have also started facing issue with compressor so wanted a duplicate bill for availing replacement warranty for compressor.However the dealer from where we bought is showing no interest to look into request and help. Refrigerator was delivered at : 40 B Surya Appartment Kalkaji Extension New Delhi Please assist me to provide the duplicate copy of bill in order i can get stamp on my warranty...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Company not maintaining Washing machine parts. Instead encouraging swapping with new washing machine

User
 HariBlore on Aug 29, 2015
I am using 3 year old high-end front load (Sporty blue) washing machine. Seems this product is faulty (that's what service folks claim). I had to change circuit board thrice (costs 3000+). First time with in warranty - No expense for me Second time - They said part is not available swap with new one. I can expect around 6K for my washing machine. I had argument around not maintaining parts, then they replaced. I had to bear 3000 to 4000/- Third time - This time they told me that new board is good and assured this is going to work. Again had to spend 3000 to 4000/- Currently circuit board...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Spin isn't happening

User
 Shubham Kadam on Aug 21, 2015
The complaint is about... When we put clothes for spin it not works properly.. We have to again pull out the clothes nd again put for the spin... This happens for 5 to 8 times... After that the spins starts.. We hav been frustrated by this.. Hope u come home... And do the need full help... Photo proof can't be added.. As it cant be showned through picture.....
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Magic light not working since May 2015.

User
 Lalan Chaubey on Aug 14, 2015
Service request no (SRN-DL0815003366) DT 06/08/15 Earlier two complaints were lodged.repair effort was not satisfactory.Initially the service engineer just fiddled with the light & refitted it. Second time he replaced it with another piece, but it was from an unsealed package.most probably it eas an old piece.This too did not work.Again a complaint was lodged.The service engr again brought an old piece to replce.I did not allow him to install & insisted on a new replacement..Next day i.e. today he brought a new piece & demanded Rs 595/-.I refused to pay & insisted on free replcement.They have...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Defective water purifier with r.O.

User
 IN00D3 on Aug 14, 2015
Hi, Whirlpool Senior Management, I had purchased a WHIRLPOOL (R.O.) WATER PURIFIER latest model from one of the dealers at South Kolkata, shop located at Diamond Harbour Road in May'2015. Ever since the product has been purchased & installed by technicians of Whirlpool Team, it is working FAULTY with below reported Problems : 1. Water Re-circulation is not happening from the drain line, which as per operation guidelines provided in product manual has to be continuous. 2. Till date already 03 complaints have been made by us & every time a different Technician turns up to service the...
Complaint comments Read comments Complaint category Appliances

Whirlpool India - washing machine stopped working.

User
 sureshbabu v on Aug 13, 2015
Dated:14/08/2015, Karunagappally. MrArvind Uppal, Chief Excecutive, Whirlpool of India Ltd. Whirlpool House, Plot No. 40, Sector 44, Gurgaon – 122002 Haryana. Dear Sir, SUB: NOTICE BEFORE FILING CONSUMER COMPLAINT. Ref: My letter dated 26/05/2015, addressed to M/s Whirlpool of India Ltd. Whirlpool House Plot No.40, Sector 44, Gurgaon – 122002 Haryana. (I). I purchased a Whirlpool washing machine (Splash mode No.12679) I have paid Rs.11200/- I have paid Rs.11200/-. Serial No INF112806635, on 28Th /o8/2011, from Darsana Traders, Karunagappally, Kollam, Kerala . When I...
Complaint comments Read comments Complaint category Computers & Accessories

Whirlpool India - Refrigerator cooling issue

User
 Sadanand Shelke on Aug 13, 2015
Hello, I Sadanand Shelke had purchased your refrigerator model no 262 neo titanium from kiran electronics on 24\4\15 does not give cooling effect and ice formation. Please do the needful ASAP Mobile: 9869903232 Email: shelke.sadanand3@gmail.com...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Washing machine not working

User
 Sadanand Shelke on Aug 13, 2015
I had purchased whilpool washing machine serial no: INB144400221;MODEL NO:31079;PURCHASE DATE: 28 DECEMBER 2014 I had lodged a complaint against whirlpool washing machine Complaint No :MB0615009851; MB0615015764;MB0715001730. This was addressed by Mr. Dawkhare and said that gear box defects needs to be replaced. We also contacted Kiran electronics dealer in thane west, shivaji path from whom machine was purchased and he assured to replace the drum and gear box within 2 days but all in vain. NO RESPONSE. Please do address this issue and replace the machine ASAP else we need to drag this issue in...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool - Door shelf broken [Resolved]

User
 prajeet mujumdar on Aug 12, 2015
Dear Sir, I have purchased one whirlpool refrigerator dabble door 340 Ltr from reliance digital store Kolar road Bhopal dated on 05/08/2015 and it was delivered on 07/08/2015 after that engineer came for demo on 08/08/2015 and he has done his work then as per his instruction we have open the refrigerator after 2 hours for storing some things in that time we have found one door shelf has been broken in side immediately i have informed to reliance digital store to Mr. Piyush he called to the engineer for inspection, he came after 1 hours and found this is true and informed his higher authority they...
Complaint comments Read comments [1] Complaint category Appliances

Whirlpool India - Defective Product.

User
 Paramjeet Singh on Aug 11, 2015
Bought a WRLPOL-WM/STAIN WASH 7212HBLACK Washing M/C from Lotus, Jail Road Raipur dt 28/09/2014.Machine Not working properly from the time of Purchase. My Washing M/C is Under Warranty. Many Complaints are resisted on company toll free no.18002081800 but Solve my Problems. I Request meany times to Service Center, Mr. Peush Soni ji, Mamata sahu ji, no Beady halp us. Mr. soni dos’nt lift my phone .Extremely disappointed, did I made a blunder of my life for Purchasing such a costly product from a brand know as Whirpool. My Washing Machine is under Repairing Till Date at your Service Center.Sir, my...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Washing machine not working. Very annoying

User
 Siddhesh Shelke on Aug 10, 2015
Hi, I had purchased whirlpool washing machine in december. It is completely garbage bin that needs to be dumbed. You all in whirlpool india makes complete fool of us and loot our money. I had made complaint earlier 5 times. Some dumb guys comes in name of repair and gives just the workaround. No fix solution for my problem. Issue 1 Machine makes loud noise while rinse Issue 2 Machine does not dry the clothes at all I feel like cheated & looted from whirlpool. This time i dont need any workaround. I just need replacement or my HARDEARNED MONEY BACK else i would drag the entire whirlpool...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Unable to get ic ein the upper box

User
 hanchu on Aug 7, 2015
Model no. 20343 sl no. INA152201939 whirlpool sir/madam, I bought this refrigerator of your company for the first time and got this type of problem. Early we have LG which lets as for the best review. But because of the good design I decided to go for the whirlpool on 23 july 2015 but it has problem with the ice so please i request you to let as good review in the future. The problem is about the upper box which didnt get ice. Kindly send mechanic to check it. thankyou C/O-Rajnandan Ram TOWN-Lekhapani DIST-Tisukia PIN-786180 STATE-Assam...
Complaint comments Read comments [1] Complaint category Refrigerators

Whirlpool India - Washing machine not working properly

User
 anuj7518 on Aug 3, 2015
We had purchased whirlpool top loading fully automatic washing machine (WHITEMAGIC PRO 700 H) around 4 years back for around RS.19000 from RAJAT Electronics, chakrata road Dehradun. After around 2 years of use PCB stops working and after so many calls to customer care they agree to replace it for around 3000 Rs. The response from the customer care and the service agency was pathetic. Again after around 1 year of use machine becomes unstable and unbearable sounds comes during use, after contacting to the customer care, one boy came and said it will remain noisy and call us only when it stops...
Complaint comments Read comments Complaint category Products & Services

Whirlpool India - Tv not working

User
 Swagat Padhariya on Aug 1, 2015
GTPL Agency has no man power, so they are very rudely answer. that we are not here to encourage ur complain. They must send their technetions tomorrow after 11:00 A.M.
We have Two Setup box. Once is not Working So we complained on this no.0922986835.He Mess with me on Call & after An hour He discontiue our another set up box...
this same things Happend before 3 months ago.
And they are very rude to customer even with sinior citizen go their office. They make him harrasment on the customer & use Bad words to Customer like "E to aavuj chalse" & "Ame...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Whirlpool India - Unsatisfied with after service after sales

User
 Shruti Bagri on Jul 31, 2015
i am currently using whirlpool 340L DLF PROF refrigerator. I had purchased this fridge in 2009 since then every year at least twice i have had to call the mechanic from whirlpool because the fridge has some or the other problem always. This year just a month ago 22/06/2015 I had called the mechanic and exactly 1 month 7 days later my fridge stopped cooling. On inspection the mechanic said around 6000 rs wil be charged for the fridge to be repaired. i have alredy spent thousands of rupees on inspection charges every year. dont understand what to do now...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Washing machine replacement [Resolved]

User
 Siddhesh Shelke on Jul 25, 2015
Hello This is Mr. Sadanand Shelke I have purchased a whirlpool washing machine from kiran electronics @thane on 28 december 2014 Serial No: INB144400221 Model no: 31079 Initially it worked fine but from last month it started giving issue with rinse spinning. I had logged the complaint for the same for which an engineer came for repair but all in vain. It worked for 2 days and again started the same issue. This is really getting on my nerves and i need a replacement or you can take your machine back and refund me my amount. Today i had again logged the compaint for the same. SR NO: MB0715013929 PLEASE...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - No Service [Resolved]

User
 Sunnybansal87 on Jul 23, 2015
Registered complaint on 9 july n its 23 july now but no solution .Just a small part need to be changed but that was not available n i think after 15 days its nt available yet. Poorest service. Service engineer visit just 2 times in 15 days n i registered complaint at least 5-7 times but no one in the damn company care. Cmplnt no. CH0715005340...
Complaint comments Read comments Complaint category Appliances

Whirlpool India - Selling Defective product ,Careless regarding solving customer problem.Please never ever buy whirlpool products

User
 tasmia haider on Jul 23, 2015
Complaining again regarding the same problem which already have been reported http://www.consumercomplaints.in/whirlpool-india-whirlpool-india-selling-the-defective-items-c1085616. Please return my money back as its been more than 6 months i'm complaining and my product is still in the guarantee period. Please take some action and dont be careless regarding your customers....
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Selling Defective product ,Careless regarding solving customer problem.Please never ever buy whirlpool products

User
 tasmia haider on Jul 23, 2015
Complaining again about Whirlpool regarding the same problem as mentioned in the link http://www.consumercomplaints.in/whirlpool-india-whirlpool-india-selling-the-defective-items-c1085616 Still the problem has not been solved they asked for the number but didnot called or replied, Please return my money as my product is in guarantee period .Its been more 6 months i've been complaining but no action has been taken....
Complaint comments Read comments Complaint category Electronics & Appliances

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