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Whirlpool India Customer Care

Whirlpool India Ltd

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1-860-1804558
Mobile:+91 97 1171 7161
 

Whirlpool India Complaints & Reviews

Whirlpool India - Faulty Refrigerator

User
 ankurjain2010 on Aug 19, 2014
Hi, I bought a Whirpool NEO IC Royal 355 (Model No. 20100) on April 23, 2014 from Vijay Sales. Within 1.5 weeks of purchase, I realized that the lower compartment (other than freezer) is over-cooling leading to ice deposit all my veggies and hence all these veggies were perishing very fast. To this effect, I registered a complaint and one of the Whirlpool Technicians (from Pinnacle, Paschim Vihar) came and reset the Thermostat from Level 3 to Level 2 but still the same problem persisted. I again registered the complaint and this time a representative from Whirlpool visited and he took out the...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - newly purchased refrigerator is not working - complaint is not successfully attended by service mechanic

User
 Sugumar Rayen on Aug 18, 2014
I have purchased whirlpool ice magic refrigerator from Sathya Agencies, Tuticorin on 26.07.2014. The compressor is not working from 14.08.2014 and the refrigerator could not be used. I have complained to the Tuticorin Service Centre, the mechanic is delaying and therefore I make complaint at Call Centre No.18601804558 on 16.08.2014 morning. The Tuticorin Service Centre mechanic with supervisor has come at night 8.30 p.m. and do something to run the compressor and get my signature in a form and told us to call them on 18.08.2014 if the compressor is not run again because they can not find the...
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Whirlpool - complaint of lot of noise from the outer main device and remote control is not working

User
 isha sofat on Aug 13, 2014
sir i have purchased a new ac from whirlpool vide invoice no01203288504. dated 26-05-2014. My complaint is that i have been informing the costumer care for the last 2 months about the noise of the outer part and the remote control not working properly. there is a noise of motor and the fan. i did not meet any positive response from the costumer care. the complaint no given to me by the costumer care is 071401325 dated 31/07/2014 and ch0614006960 dated 15-06-2014....
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - not replacing refrigerator which is under warranty

User
 santoshrajana on Aug 9, 2014
Dear Sir/Madam,

I purchased whirlpool refrigerator on 20/10/2013 from the below mentioned dealer
SONY Electronics,
22-86, A-Square,
BHEL X Roads,
Hyderabad-50

I had an issue with the refrigerator in 19/June/2014.They identified this to be a compressor issues and fixed it after 15days as they were running out of compressor stock.
This created more problems. I spoke to supervisor, they replaced compressor again without any new complaint.However the issue is not resolved yet.
After several follow ups with the dealer/service...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Worst service

User
 Shrikant_1960 on Aug 8, 2014
Inspite of repeated requests & reminders, after 23th day from registration of my complaint for my frieeze (Within warranty period), There is no resolution against my complaint no. AH0714008621 dt. 15.07.14, I am repeatedly receiving the calls only from HO but their is no solution at all. surprise to see the worst services provided by Whirlpool after a assurance of resolution within 24 hours to customers as per documents & huge advertisement and I did not expect this type of service from a worldwide reputed company & it is cheating and misguiding the customers. I would like to request...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - Service not provide in spite of several complaints of my washing machine under warranty

User
 Rajeev kr on Aug 5, 2014
Respected Sir, I had purchased your semi-automatic washing machine serial number INB122902778 model number 12605 purchased on 11-12-12 registered mobile number 9304826787 by Rana Electronics & home Appliances tilak maidan muzaffarpur vied bill no. 1841. Sir i had made several complaints regarding complaint of my machine which was registered on 19th of July 2014 vied complaint no. 5362 given by your customer care. But sir till date nothing have done from your end. sir previously also in my whirlpool refrigerator also a complaint came i had registered a complaint but in that case also nothing...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - worst post sales service

User
 Parlee Buragohain on Aug 5, 2014
This is regarding our purchase of an RO water purifier " whirlpool Purafresh". We booked this product on 15/3/2014 from Good Life, a dealer selling all brands of water purifier in new delhi. The product was installed on 7/4/2014 Ever since we bought this product, after every 15-20 days there has always been some problem in the purifier. We have also done the amc for 2yrs. The problems we have faced in these 4 months are stated below date-wise and the complaint no.: May 2014: Service Request no. DL0514010708: When the first defect occurred on 12/5/2014, we at first contacted M/s Goodlife...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Water leakage problem for the last 2 years not solved yet

User
 SaakshiKeerthi on Jul 31, 2014
Dear Sir, My Name is Vikas & we have an 1 Ton Window AC which have been having water leakage problem for the last 2 years. Everytime we complaint to the customer care, Your service engineer to do general service & says that from today we will not have any water leakage problem. We have been complaining about this to the Whirlpool H., O also to take action on the service engineers. But nothing seems to happen. Moreover, we were allotted an Customer satisfaction code to provide to the customer care after the service is done. But we find that the complaining is closed without the issue...
Complaint comments Read comments Complaint category Electronics & Appliances

Whirlpool India - Dissatisfaction of Big Product : Refrigerator PROTTON 330 Litres

User
 lalitnag on Jul 29, 2014
I bought a refrigerator of Whirlpool 330 Ltrs Proton in Oct2011 but I have a very bad experience of it. After only 1.5 years suddenly its cooling stopped and the whole system of compressor was changed immediately also refilled gas at my own cost. Ideally this type of mistake should not be there in such a big and costly product of Whirlpool brand but it happened . Now after one year, this time again it stopped the cooling and today I called the service engineer at my cost and found that its Core Board not working and has to be replaced, it costs around 2600/- with warranty of only 3 months, I was...
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Whirlpool India - No After sales service from whirlpool

User
 rishaba on Jul 28, 2014
Sir/Ma'am I have register a complaint from past 7 week for my white magic fully automatic washing machine (model # FSAH801) and this is 3rd time complaining for my washing machine but i have receive any service till date. My machine is not function from 1 1/2 months P.S- A engineer from whirlpool informed me that a part need to be replaced and then till date neither he showed up nor i got any service or response ....
Complaint comments Read comments Complaint category Washing Machines

Whirlpool India - Newly Purchased Refrigerator Not Working

User
 KSG on Jul 27, 2014
I purchased a whirlpool refrigerator on 30th June. It's not cooling at all since the day I purchased it. I called customer care thousand times, every time they promise to send an engineer to resolve this problem. But no one comes. It's been a month. I am cheated by these people. I wasted my lot of money. I need resolution immediately. Service Request Number: GB0714007379...
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Whirlpool - Not getting Washing machine filter

User
 phdinit12 on Jul 26, 2014
Hi, I am not getting whirlpool washing machine filter past 6month from I have purchased washing machine. Even though I have complained in helpdesk of whirlpool. No response from the whirlpool company email. The dealer is saying that he is not getting any response from the whirlpool washing machine manufacturing company. Problem for me My washing machine struck with deist jam issues, because there is no filter in it. So it is getting damaged. Please do the needful. Thanks & warm regards, mohideen...
Complaint comments Read comments Complaint category Washing Machines

Whirlpool - Refrigerator not replaced or repaired

User
 mk23155 on Jul 25, 2014
I have purchased new refrigerator on 11.5.13. Earlier my
Mobile no was 9878825102 and now is 09803427666. The ref was defected
At that time problem was no cooling.I registered complaint on 13.5.13
Comp no ch0513008677. The engineer came and he put gas in it.On same
Day the problem came again.Then i registered complaint again on
15.5.13 comp no ch0515009834. They told me bring your refrigerator at
Service center at service center they he put gas in it. Then the
Cooling again stopped.Then i kept my refrigerator at dealer shop. They
Register a...
Complaint comments Read comments Complaint category Refrigerators

Whirlpool India - about compressor and service

User
 Abhay Shah_0808 on Jul 24, 2014
I have whirlpool FF 400 ELITE model refrigerator, I had problem in cooling on 20/8/2012, the service centre advised to change compressor . So they change that on 30/8/2012 and charged 8500, but after 6 month again that problem started... and i call Service Centre, the techenition came and fix that, the same problem started on 15/7/2013, i complained to Service Centre about this they again advised to change the compresor... I have complain against company that, why they are poviding such poor kwality compressor, we cant afford to change compressor every 2 year, because prise of compressor...
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Whirlpool India - false problem created and we paid for it and in later stage problem was something else

User
 Yogesh1981 on Jul 23, 2014
We were cheated by whirlpool engineer who works for magic services dwarka fake service center and taken 1690 rs for a fake problem and now they say problem is something else ...customer care complaint is no way pproblem solver Yogesh 9910733101...
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Whirlpool India - fridge is not cooling & freezer is not freezing.

User
 deep_patni on Jul 23, 2014
I have purchased a Fridge Model no.- NEO IC305 FCGBS SILVER ORCHID-14426 on 3 of June 2014 from J.J.Electronics, 535D, New Jawahar Nagar, Jalandhar and when the fridge delivered to me I noticed right away that on the front door, there was a dent on the fridge. I have called your dealer for the dent on the fridge, n numbers of time I have called to dealer and then after 40-45 days they changed the fridge on 12 of July 2014, but I noticed that a bottle of water I put in the fridge four hour before wasn’t cold, the fridge is not cooling & freezer is not freezing. The Fridge is not working...
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Whirlpool India - No response of Service Support

User
 nitin.yatish on Jul 22, 2014
Hi, I am using a Refrigerator of Whirlpool from last 2 yrs. I have logged a problem 4 days back and everyday the Customer Care Executives send the Engineer for the problem but till date I have not received any call/visit of Engineer. I am facing a no. Of problems because of refrigerator. The poor support services of whirlpool proves the Customer is made of two hindi words Cust+mer. Soon I will be filling a case in court also with respect to this issue....
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Whirlpool India - Bought Fridge 450 ltr, never worked properly

User
 prashar.rohit on Jul 21, 2014
Team, We have bought fridge from whirlpool and we had problems from day first. The company has not taken our case seriously even after numerous calls and request. Please I would like someone to take the action immediately. Please my email address is prashar.rohit@gmail.com, 9654415519...
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Whirlpool India - refrigerator problem since newly purchased & problems not yet solved

User
 Indo Allinco on Jul 21, 2014
MR. ARVIND MAKATI
Mr. Vishal Makati & Mrs. Hetal Makati
RESIDENCE ADDRESS:
TWIN TOWER CO-OPERATIVE HOUSING SOCIETY LTD. MANISH PARK, A-WING, FLAT NO: 807, 8TH FLOOR, RAJMATA JIJABAI ROAD, PUMP HOUSE. ANDHERI EAST, MUMBAI – 400 093. Maharashtra INDIA .
Tel: 2837 9831 / 9322997932 / 98190 94077 / 098204 50593 / 093214 50593. Email: makativishal@gmail.com / indoallinco@gmail.com
...
To, Date : 16 / JUNE / 2014.
WHIRLPOOL of India Ltd.
A-204, Kailas Industrial Complex, Mr. Vinayak Maske / Mr. Bhupendra / Ms. Eliza....
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Whirlpool India - Regarding complaint number 07349

User
 Ravi K L on Jul 20, 2014
Sir/Madam. I have a clarification as to safety of Whirlpool 360 degrees from rat bite and its coverage under warranty. I am hereby forwarding you the images of the sheet placed at the bottom of Washing machine. I dont understand the purpose of placing that sheet. It is of no use and in no way it avoids the entry of pests like rats.We would anyway safeguard the machine by placing a mesh at the bottom. The purpose of this mail is to request you to view the image and consider the damages caused to our Washing machine and its repair under warranty. If not it would be a great injustice on us...
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