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Whirlpool India Complaints & Reviews

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Last updated Apr 11, 2024
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Whirlpool India reviews & complaints page 4

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D
DAVINDER KUMAR NAGPAL
from Delhi, Delhi
Jun 22, 2023
Jul 25, 2023
This thread was updated on Jul 25, 2023
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Non-Resolution of Issue & Non-Attendance of Complaints against Double Door Refrigerator.

I had purchased a Whirlpool Double Door Refrigerator in December, 2022 which is very well under the Warranty/ Guarantee till date. As of now, I am facing the problem regarding the setting of the Temperature of the Refrigerator and due to this all the vegetable and fruits etc. are getting wet and thereafter got Spoiled. In this regard, various Complaints over Whirlpool India Customer Care No. [protected] were lodged i.e. on 3rd June, 2023,...
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MuhdSayeed
Jun 18, 2023
Jun 19, 2023
This thread was updated on Jun 19, 2023
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Whirlpool double door got fire

Address:Kannur, kerala, india

The whirlpool fridge got fire in last week[protected]. Technician came after 5 days, and then told us to wait for us until whirlpool give feedback. It’s very difficult without fridge in day to day life. Could you please revert back us with what’s your stand on this? I can look for another one if you have no plan to repair/replace.

Rgds...
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B
bhaswatimedhi
from Imphal, Manipur
Jun 14, 2023
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No Split AC installation after 10 days

Address:Guwahati 781003

I purchased an ac on 5th June, 2023, Till now nobody has come for installation. It has been more than 10 days and after 20 complaints and raising tickets Whirlpool is shameless and did not provide resolution. One person came on 12th June and says he will take 3100 just for installation. I sent him back after that nobody came....
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A
amritkhinda
Jun 13, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
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Fridge not cooling

Hii team

We bought refrigerator last year in july but unable to find the bill.

Now fridge is not cooling and whirlpool engine visit at our house and ask for bill.

Without bill i have to pay 6500 inr because the motor is not working.

Please send bill copy on anil.[protected]@gmail.com...
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R
rakeshonar
Jun 12, 2023
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Money Deducted No response

Bought a fridge from whirlpool online Store...6 days back...No status on delivery or order...so cancelled the order...no response...unable to reach any person..no email response...im fearing that entire money is lost...
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Y
Yogesh Va
Jun 12, 2023
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Installation and Demo

Booked 330L Proton 3 door Refrigerator with CROMA Bharuch on 26/5/23 delivered on 27/5/23.
Installation and Demo will be done by Whirlpool within 48 hrs but till date no communication and response from Whirlpool service team.
This is very bad experience in my life come across from such reputed company....
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M
Mithun2023
from ERNAKULAM, Kerala
Jun 8, 2023
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Whirlpool service - very bad response from service team

I have registered a complaint regarding low cooling of my refrigerator on 4/6/23. A technician visited and found a defective fan motor. He left by saying, " there is no stock, will revisit after 2 days". But till now there is no response....
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VarshaRaghuvanshi
from Jaunpur, Uttar Pradesh
Jun 1, 2023
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Unable to get engineer to check Fridge

Address:Jaunpur UP 222136

I have a refrigerator not working from last 15 days. Complained has been registered multiple times. But no technician has visited yet. Every day I am getting call from service center whether technician has visited or not? Field calling us asking for address but not a single visit has been happened yet. I am suffering since I purchased this fridge. I did big mistake buying a whirlpool product. Initially a damaged product was delivered, after...
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DevanJNair
from Bangalore, Karnataka
May 31, 2023
Jun 2, 2023
This thread was updated on Jun 2, 2023
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No after-sales service for refrigerators even in warranty period

Address:Whirlpool India

Product - Whirlpool 240 L Frost-Free Multi-Door Refrigerator (FP 263D Protton Roy, Alpha Steel)

Ordered this on 22-Sep-2022. The fridge stopped cooling on 29-May-2023. We raised a support ticket on 30-May-2023 around 11 AM and were told that a technician will visit us within a day. However, we did not receive any calls from technician or local service center. On 31-May-2023, we called at 12 noon to check on the status and were...
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P
Pks1993
from JAUNPUR, Uttar Pradesh
May 30, 2023
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Missing warranty card

Address:BANKI, SIKARARA,JAUNPUR

I had bought Whirlpool icemagic 190 L refrigerator on 2nd or 3rd November 2018, whose compressor warranty is 10 years, but my bill was lost, due to which technician could not be made. I complained many times to customer care, they demanded bill. Then I contacted Vishal Electronic Jaunpur Uttar Pradesh, from there also I had to be disappointed. Please help me...
Regards...
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S
Sanjaygg
May 29, 2023
Jun 1, 2023
This thread was updated on Jun 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fridge excessive cooling & water leakage issue

Address:Home No 2518, 13th MAIN, A Block, AECS Layout Singasandra, Bangalore

Initial ticket BAN[protected] was raised on 6th May for no cooling issue. Initially it was declared that it is compressor issue. Later it was told that it is not compressor issue. Service engineer changed few parts and No cooling issue was resolved but caused another issue related to excessive cooling which is turning any liquid item into Ice in non-freezing zone of the fridge & spoiling everything.
Then thermo fuse part was changed...
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S
Sjp11
from Chennai, Tamil Nadu
May 29, 2023
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Whirlpool Washing Machine Tub not rotating issue

Hi Team,

I have used the Whirlpool washing machine 6.5 kg fully automatic top load since past 3 yrs and 8 months. Washing machine Tub not rotating and checked with service engineer and reported that tub struck(not rotating) issue. For that we need to replace the below spares?? Gear box, Dry hub, Saden Block, Clutch set, Bearing SKF, Oil seal, Tub value - Complete set. This issue only happen due to Bearing Fault, but technician...
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Manivannan Rajendran
May 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing machine Noise due to bearing problem

Hi All, I bought top loading whirlpool fully automatic washing machine in 2017. From starting itself i started spending money for washing machine. In 2020 i got more noise in the machine. So I called service engineers, they told i have to change bearing for washing machine its cost around 4.5k. i asked them to change by warranty at free of cost. But they refused they said 10 yrs warranty for motor only... So I spent that amount for change...
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Naseer Hassan Ameer Hasan
May 27, 2023
May 30, 2023
This thread was updated on May 30, 2023
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Refund for cancelled Order ID : 1333030652265-01

It is an online order in whirlpoolundia.com. The above order cancelled a weak back. But not given the refund. Multiple mails and phone calls does not give any result....
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mmohit15
May 25, 2023
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Want duplicate copy of bill for repair

I want duplicate bill for my Refrigerator as original bill is not with me. As I want to get repair my compressor....
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Partha Pratim Pal
from Kolkata, West Bengal
May 25, 2023
Jun 7, 2023
This thread was updated on Jun 7, 2023
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Service Req. No: KOL23052305953 / BOF230523FS02156 | Faulty product delivered & need immediate replacement

I had purchased a Whirlpool IntelliFresh 440L refrigerator on 18th Sep’22 from Croma Kalikapur outlet in Kolkata and since installation I am facing the not optimal cooling issue. Multiple times issues have been raised with Whirlpool but every time the service requests were closed stating the adjustment issue and since it was winter time and the food items were not getting perished as minimal cooling was happening and the outside temperature...
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Soumyadip Roychowdhury
May 23, 2023
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Replacement need ASAP

Address:Kolkata

I have received a defective ac from Flipkart
OD[protected]
Order delivered on 27th april and today technician visited to my place on 9th May and he confirmed that the is cooling coil leakage in the machine. I requested for replacement as told by technician and logged a complaint on 10th May by calling Whirlpool customer care.
But now they are telling me, Flipkart will replace my product, but Flipkart informed me...
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Arti_2612
from New Delhi, Delhi
May 23, 2023
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Help desk people are denying to provide solution

Address:Whirlpool India

I have bought a Whirlpool fully automatic washing machine on 15-Nov-2021 I would like to inform you since the time i have bought this product it is not working properly. we have raised numerous compliants in the first year of warranty itself.Is this the quality whirlpool is providing to its prestigious customers. We have also bought same product in october also but that product is working properly and nither we have raiseang complaint nor...
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Arti_2612
from New Delhi, Delhi
May 23, 2023
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Replacement of Washing Machine

Their help desk and customer support are completely uselesSo is there service centre. I wasted my hard earned money on buying their product I wish i would have reviewed their social media or this consumer page ibith are full of complaints....
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Arti_2612
from New Delhi, Delhi
May 23, 2023
Jun 1, 2023
This thread was updated on Jun 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of a product

I bought a whirlpool washing machine in Nov 2021. I revcieved my product on 22nd Nov and it got installed on 28 Nov. After 3-4 months the machine started giving me troubles I registered my first complaint on 9 th of March.Now from last 10 days i am constantly complaining to them about the product they are giving me replacement but they are charging me 40% depreciation charges when my product is in warranty. In the period of 1.5 years 5 to...
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