Whirlpool India Complaints & Reviews

I register my complaint on 5th morning about my refrigerator not working. The first surprising thing happened to me that after registering the complaint some third party engineer (Who was not from authorized whirlpool service center) came to my house and removed 2 items from the fridge. And by the evening no one from authorized service center called me though they say for a call from engineer withing 2 hours of registration. When i called...

We had taken a brand new refrigerator (6th sense vita magic, 200 ltrs, tmc show room, hyderabad) and taken 3 years annual maintenance service (Amc) too by paying more than rs.3000/- upfront. Within 6 months, bulb inside the refrigerator stopped glowing. When i raised service request, a technician visited and said that bulb is not as part of amc contract or 1 year warranty and i have to pay additional amount to replace that. Just for the sake...

I received a call from whirlpool and informed about the amc plans that 1y + 3 months and 2y + 6 months are the available offers that include every 3 month service using descale powder at no cost. Based on the provided information, i opted for 2y + 6m and paid the specified amount by cheque. But i received a letter addressed from mr. Anish ahuja for 1 year amc. Initially i sent an email for which i received a reply from ms. Sonu and asked...

We bought an extended warranty of our refrigerator from whirlpool, the warranty card which we have shows validity till 9/01/2018 yet the company is denying the service stating the product is out of warranty and saying do whatever you want they don't care. The company person came and took phographs of the warranty card yet they are denying service what should we do they just fool people...

Hi team,

I have logged my complaint on 2nd january as 1st january was holiday for the company. I am having cooling problem from 31st december. One of the service person came to see my fridge and detected problem with the compressor.

They ordered a new compressor and they are asking for 4-5 days time to do the servicing. Please try to understand my situation and try to understand the urgency i have. It seems...

We bought top loading whirlpool fully automatic washing machine in february 2017
It worked well since 31st december 2018 but from last day there was a heavy sound in the spin tub while rinsing and spinning also the machine was moving n shifting from its position
We lodged a complaint in whirlpool customer center they said that two year warranty period is still running, so no visiting charges. The technician came to our home...

Dear sir/ ma'am,

I have been using a whirlpool double-door fridge model no. Ff400 since 2007. This year, in mid of august i faced a cooling problem in the fridge lower portion (Freezer was working fine) and called up on [protected] / [protected] to lodge a repair request.

Consequently, mr. Ashok (Reachable on [protected] and [protected]) came to address the issue and informed that the freezer fan motor of the fridge...

I brought a whirlpool ice magic fridge n within 5 days one night my tiles broke and walls cracked. When mailed to helpdesk they did not help in anyway. We have it switch off after paying rd.13500. We undergoing mental tension as houseowners are blaming us for buying this. We are afraid to switch on fearing something happens. We want justice. How can a company manufacture like this model which radiates heat. We are hardworking middle class...

Bad in after sales service
Paid for new washing machine to vijay sales pune on 23.12.2018. Agreed to deliver machine on 24.12.2018. Machine arrived on 25.12.2018. It was damaged. Returned immediately. After big fight with vijay sales another machine delivered on 28.12.2018. Installation engineer was supposed to visit on 29.12.2018 at 6pm. Arrived at 7.30 pm. Requested him to wait for 10-15 minutes as guests were arriving. Promised...

I have purchased a whirlpool semi-automatic washing machine at chennai.

Recently, the drier cable cable failed, and i called the whirlpool customer care. The technician came from tiruvallur service center, and stole the drier cable, and he bypassed the cable contact with a direct connection. He even closed the previous complaint without even informing me.

Is this the way of a proper service? Service center:...

Have recommend to purchase a whirlpool washing machine to my cousin brother from Smart Electronics, Ramamurthy nager, Bangalore on[protected].

Model Sl.no. INF[protected]

Last week i raised a complaint with complaint No: DG [protected] on 23.12.18

Iam following daily and i am getting the same query from every customer care executive and no one is attending
the issue. i am very much upset by...

I had purchased whirlpool washing machine with much hope and belief in brand value and quality.
But after three to four year o[censored]se, it started giving problem.
It is generating too much noise in spin cycle. So, I contacted whirlpool customer care.
I was informed that, it will be charged 450 INR for inspection only, isn’t it too much for only inspection??
But no problem, I agreed to it. One technician visited...

Sub : urgent : escalation | whirlpool washing machine | need to change my purchase date to 10th nov, 2018 (From 10th april, 2018)

Hi,

I had purchased whirlpool washing machine on 10th nov, 2018 (Sr. No : inb[protected] and got it installed and also had a demo on 17th nov, 2018 by whirlpool service center executive (Sr # : gb[protected]). A service request is also logged for the same on dated 16th nov, 2018. br...

Hi,
I got issue with my washing machine 3 months ago, the machine is still under warranty. I raised complain and got assurance that technician will visit within a day but no one came. We called the customer care again and re-raised complain but still no technician arrived. We kept calling the customer care and they kept assuring that the issue is escalated and someone will visit soon to fix the issue but its 3 months now and no one...

I bought ur so called comprehensive home plan (Amc) for 4720 rs... My plan will over on 20.12.2018... I have replaced my all filters including ro membrane 1.5 months ago... But from yesterday my filter doesn't work properly... For this i called technician and he said, the ro membrane filter has stopped working and i have to replace it for 2400... As per my knowledge the life span of one ro membrane is minimum 1 year... I m living at chandannagar,...

We bought top loading whirlpool fully automatic washing machine in 14/11/2013
Bill no:b 9119
It worked well for a couple of years as mentioned in the warranty. But from the last month there was a heavy sound in the spin tub while rinsing and spinning.
We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be rs 472/-. I accepted it and their person...

Whirlpool ro is not working i made service request hr [protected] dated 10-11-18, i have talked twice on toll free no during last one month & already submitted complaint on their official site:no action, no call, no response, not a single visit by any technician :i am crushing myself why i purchased whirlpool product. I had also purchased refrigerator of the same company and facing similar problems...

Hi i am hari. I request for service on 29/11/18. Service person came and explain about problems and suggest to change ic board. I pay the amount and he change the new board but he didn’t check it is working or not. He get money for that product and service cost he went. Next day i put washing machine it doesn’t work. I call to that service person and say about problems on 2/12/18. Still now they didn’t respond and still my machine is...

I lodged a complaint with Whirlpool Customer care for repair of PCB and the technician looted me with a bill of 4900 INR.
My company number is : SR Number GB[protected] .
It is a fraud company cheating customers and dealing with fraudulent dealers giving handwritten bills, forcefully replacing instead of repairing and overcharging.

Such pathetic After Sales Service and cheating by the company is totally not acceptable....

I raised complaint on nov 27 regarding my washing machine dryer not working. Then mechanic came on december 1. We paid advance of rs.550 and the total billed rs.3550. But the mechanic not fixed and replaced the dryer. He billed for total amt and got the advance of 550 rs. Complaint also closed without resolve the problem. The ticket no cn[protected]...