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Whirlpool India Complaints & Reviews

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Last updated Mar 11, 2024
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Whirlpool India reviews & complaints page 8

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D
dkgoyalktl
from Kaithal, Haryana
Jan 6, 2023
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6.5 kg top load washing machine drum not working

Address:Kaithal

My machine drum not working
I hv warranty of 10 years on motor and prime mover
Technician say ki motor thik hai gearbox khrab hai
I want to know gearbox prime mover mai aata hai kya nhi...
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M
M s mallick
from Mumbai, Maharashtra
Jan 2, 2023
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Misplaced original bill,company refusing to replace parts which is under warranty

Sir, i have purchased whirlpool refrigerator model no 71962 2, serial no INC[protected] in the month of July 2021, The above machine failed to function on 26th Dec22, and subsequently complaint was registered from my registered mobile no at whirlpool WhatsApp no.Technician visited on my mentioned site and after checking confirmed that compressor need to be changed which has warranty of 10 years .But as per technician purchase bill to be produced...
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Sir, I have bought whirlpool single door inverter technology based refrigerator in July 2021 bearing model no 71969 2
Serial no INC[protected], and registered my mobile no and name with the given platform of whirlpool.

Above machine failed to perform and after complaint technician asked for purchase bill which i have misplaced .On the above reason for non produce of bill technician refused to replace for free .Now question...
+1 photos
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I had purchased a Whirlpool Refrigerator on 18.12.2022 from M/s Great Eastern Retail Private Limited, Kohat Enclave, Pitam Pura, Delhi - 110034 (Authorized Dealer of Whirlpool India) and a Complaint Reference No. DEL[protected] was registered on 19.12.2022 by the Dealer at Whirlpool India for Demo & Installation of the said Refrigerator and inspite of several verbal reminders as well as written communication by myself over Whirlpool India...
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K
Krishna Reddy Gtpv
from Hyderabad, Telangana
Dec 26, 2022
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Complaint not resolved even after 30 days

We purchased whirlpool triple door refrigerator in august and it worked 15 days without issues, then started cool not coming.
Raised issue and closed in 5 days.
Again after 6 days got dame issue and closed it in 6 days.
Again after 10 days we got same issue again closed in 5 days.
Again got issue they visited after 5days and said can’t fix and requested for another ticket for replacement.

We raised...
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A
Ankkii
from Hoshiarpur, Punjab
Dec 23, 2022
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Regarding refrigerator service

Address:Hoshiarpur

Team

I have double door refrigerator of whirlpool. In july month it shows an error code E1 and we have called your service center for repair, your has come and change the sensor for which he has charge Rs2000 without issue any bill and from last two days the same error code is shown and I called your service center again and your engineer change the sensor again and charge Rs 1500 and next day refrigerator again shows test...
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R
Reyanshu
from Ludhiana, Punjab
Dec 22, 2022
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Duplicate Bill required for my order placed online in year 2018

I am in need of duplicate bill for my purchase made on September 20th, 2018.

Have already provided the transaction details in terms of bank transaction id, transaction date, transaction amount, delivery address etc but whirlpool is not able to trace any order details. Have shared concern over [protected]@whirlpool.com multiple times but no resolution yet. Requesting immediate assistance....
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V
Vishnu Vivek
Dec 19, 2022
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Lost my refrigerator bill

Hello,

My name is Vishnu Vivek. I have purchased whirlpool triple door refrigerator in 2018.

I am not able to find my bill. Now the condenser is not working for which bill is required.

Could you please provide me copy of original bill on my email address-: [protected]@gmail.com...
+1 photos
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G
G R Shakrel
Dec 16, 2022
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Refrigerator,340 Ltr

I bought a fridge which seemed to have a manufacturing defect. I have contacted service centre and got the fridge repaired. Even after two services and repair, my fridge is not working (cooling) since last one week. No matter how much they repair it, the fridge does not work as it should. I have complained two times on toll free no. but there is no response and no any technician has visit my home till date....
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H
Himanshi Bhatija
from Agra, Uttar Pradesh
Dec 14, 2022
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Ice not freezing in refrigerator

Worst!! Too much worst service#product
Number of many reminders, my issues is jot resolved.

Kindly note the below points--
1. I bought a refrigerator from your worst company then i face issues water leakaging and not freeing.
2.Numbers of many escalation, u have changed your faulty product with your faulty product.
3. I called your engineer your installmention of second faulty Refrigerator, he...
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S
SoumenB1981
from Navi Mumbai, Maharashtra
Dec 14, 2022
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Dissatisfaction on delaying on resolution of Ticket no.THA09122278668

Address:Shree Krupa CHS, Sector 40 ,Plot 31 ,Seawoods

Case History:
I was purchase a Freeze from your esteem brand Model Potron 260ltrs in January 2022 under 1 year warranty and 10years warranty for compressor.
The product was nice and work efficiently until 8th December’22.Then problem shown on the refrigerator with ‘NO COOLING’ complain. I have created a Ticket for service ‘THA[protected]’.

Accordingly Service has been allocate to M/s S.R Homes –Whirlpool...
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R
rajesh.suyambulingam
from Tirunelveli, Tamil Nadu
Dec 12, 2022
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New refrigerator lying idle for 20 days

Sir/Madam,
I bought a 24000/- refrigerator but within 2 month it stops working and the family is forced to request the neighbours to keep the food items that need to be refrigerated in their refrigerator for 20+ days. And the neighbours now have offered their old refrigerator to us till the new one gets fixed (don't know whether they did it out of empathy or frustration).

The story goes like this.
I bought a...
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M
marinaviegas
from Mumbai, Maharashtra
Dec 9, 2022
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Brand new fridge is making ice in deep freezer

Address:Vasai East, Maharashtra, India

The fridge delivered to me on Nov 25 is defective. THIS IS A BRAND NEW FRIDGE. I purchased directly from WHIRLPOOL ONLINE,

The freezer section which is supposed to be frost free makes ice and icicles. The fridge does not cool in the normal section.

I have been trying to connect with customer service since delivery. The whatsapp number does not work. The automated system has not created a ticket till date....
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S
Shankarshan28
from Salem, Tamil Nadu
Dec 8, 2022
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Top load whirlpool Washing machine bearing problem

We bought top loading whirlpool fully automatic washing machine in jun 2016. Last week the tub got struck and not rotates.
We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be Rs 475/-. I accepted it and their person came to our home and checked the machine and confirmed was due to the bearing problem. And also said barring must be replaced. and said the cost...
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G
G manna
from Gurugram, Haryana
Dec 7, 2022
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Whirlpool washing machine prime mover problem

Address:G H Manna, A11/15, DLF Phase-1, Gurugram,Haryana

Ref. Whirlpool Washing machine Complaint dated[protected]

Dear Sir/Madam,

I have Purchase Whirlpool Washing Machine Model no. 31106, 6.5kg Dry
Stainwash Deep Clean 65 fully automatic top load purchase on 2016.

It has work smoothly but 26th of November suddenly breakdown and
on the same day received a call from Mr. Kashyap (from your service
provider, Sec-52, Gurugram), after...
+2 photos
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Address:bangalore

We have bought a 3 door refrigerator on October 1st 2022. But it has stopped cooling since the last couple of weeks. When the machine shuts to defrost, it doesn't start for almost 12 hours.
We have been lodging a complaint since 22nd November but to no avail. Once technician came over to check and certified the same was working fine.
In spite of raising almost 4-5 complaint on whats' app and with the customer care, there are...
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+1 videos
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S
Sashi bhusan lenka
from Cuttack, Odisha
Nov 27, 2022
Dec 3, 2023
This thread was updated on Dec 3, 2023
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Washing machine 360 bloomwash pro fully automatic shows voltage fluctuations and don't work

Hi sir/maam,

I am very upset and frustrated . The Whirlpool India company is playing with me from past 1 year without fixing my issue.

I had complaint two three times regarding my washing machine issue. I have a top 360 degree bloom wash pro fully automatic washing machine . I had a 3 years warranty of my machine and now warranty period is over but not due to me, but due to the technicians wrong diagnosis and...
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B
Buddy@cooper
from Gaya, Bihar
Nov 23, 2022
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Service not providing

Mentally haressment by converted my new washing machine in old machine...
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H
HARIms
from Coimbatore, Tamil Nadu
Nov 23, 2022
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Washing machine bill lost somewhere

Address:Coimbatore

I lost my bill somewhere.can you please send me a copy of the bill? And the warranty book is also missing. What i need to do when my product is repaired...
+1 photos
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J
jagdishh_124
Nov 23, 2022
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Whirlpool Washing Machine Servicing

I called Whirlpool's toll free number in July for getting my Washing Machine repaired. I was told to get the compressor replaced. The serviceman got the compressor replaced the very next day and I was charged ₹7000 for it. One Year of warranty was also promised.
Since the first week of November I've been facing the same problem. The first time I called the toll free number they acknowledged the claim but for a week noone came to...
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