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Whirlpool India Complaints & Reviews

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Last updated Apr 22, 2024
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Whirlpool India reviews & complaints page 81

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J
jubuleemeetu
from Koraput, Odisha
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washing machine model 360 top load fully automatic

I purchased the machine of 7.2 boom wash 360 top load on 10/01/16.
From last one year there is a problem with machine showing ss1 error during rinse cycle. Several times mechanic visited and changed motor, motor belt, sensor cable two times. Still problem is there.
Now the recent development is as mentioned below. I have raised the complain again and, today service engineer is visited to attend the complain. As per him the machine...
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V
vasudev1912
from Chennai, Tamil Nadu
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whirlpool water purifier

We have purchased a whirlpool water purifier on 19th august 2017. It has been delivered and installed on 29th august 2017. On 30th august 2017 we have identified a leakage through the tap. The satya people asked us to contact the customer care whirlpool. We did that and in 20 days the service person has attended the problem 3 times. He changed the tap 3 times. The 3rd time it was yesterday 21st september 2017. Today when we called him again...
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Address:700156

We bought whirlpool 360 full automatic washing machine on 29.10.2015 (Product serial no. 221195) and within two months the water started gushing out from the bottom instead of the pipe. Twice we called the retailer we bought it from and next two times toll free customer care number of whirlpool. Each time the technician refixed the drainage pipe and said it wont happen again. It has happened again the fifth time within warranty period. Either...
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S
sameer bhojani
from Mumbai, Maharashtra
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service contract done but not agree to do

Address:Mumbai City, Maharashtra, 400076

I did a contract with whirlpool for the washing machine of the same company at the time of contract they committed lots of things like cleaning of machine with powder provided by company and now service contractor deny the same.
Now as a customer i don't know what to do.
Whirlpool told our telemarketing contract with cyrus and authorised service center contract with shreeji marketing.
I did contract with cyrus and paid...
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H
hema_latha
from Thrissur, Kerala
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cheating customers by false commitment

Address:Chennai, Tamil Nadu, 600099

We are facing bitter experience by buying whirlpool products. Now scared about quality of your products. One ac problem we booked and we put amc done on 04.08.2017. More than 100 time s we asked your team they told everything comes under amc including coil. They told coil to be replaced under amc it will be done. Later that engineer told amc not punched wait for some more time. We called that engineer continuously. Finally after 20 days he...
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A
amro1
from Perumbavoor, Kerala
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repair and spoil

Address:683543

How to complaint aganist whirlpool perumbavoor service center
I call perumbavoor whoirlpool service center for repain my whirlpool washing mechine. There was defect in spin... Technician come and check he said wirekit need to change (Only complaint spin section) wash section was working properly... Technician agreet to bring wire kit and change.. Later same technician call and said should bring to workshop. And i delivered the mechine...
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L
Lingaswamy CH
from Hyderabad, Telangana
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refrigerator received without compressor

I purchased the whirlpool refrigerator 215 litters single door on 30/06/2017 at bajaj electronics, boduppal branch hyderabad.. At the time of installation technician found it has no compressor he said. It will be replaced to you, i will send the complaint to the higher authorities he said. After that i met at branch and contacted executives, i appealed to replace another (Color) they agreed and they said to me it will be replaced in one week....
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I bought wirlpool refrigerator in last month, it is single door.
From starting day one i am getting different issues with this product. All time company send a person called technician, he checked something and then told us there is no any problem.
There is problem with transistor (Excess cooling happens in freezer)
But technician decline just by looking fridge from outside.
I am not getting proper service from...
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A
Anchup Pathrose
from Bengaluru, Karnataka
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triple door proton fridge

We bought a refrigerator proton on 2 weeks back.it is found that cool air from freezer is leaking from the corner.Due to the cool air leakage water drops accumulate inside the freezer always.we complained to the shop were we purchased it.they replaced it but the new one also has the same defect.we are fed up with the proton model of whirlpool fridge...
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J
jonesraj
from Tirunelveli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine top loading bearing

Address:Tirunelveli, Tamil Nadu, 627002

We bought top loading whirlpool fully automatic washing machine in jun 2015.
It worked well for two years as mentioned in the warranty. But from the last month there was a heavy sound in the spin tub while rinsing and spinning.
We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be Rs 470/-. I accepted it and their person came to our home and checked the...
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N
Nilesh Bangalore
from Bengaluru, Karnataka
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whirlpool water purifier could not be repaired

Address:560061
Website:Whirlpool

Have been the whirlpool water purifier for more than 2 years.
When it stopped working, I have raised a complaint with call center. The vendor to whom it is assigned to is not able to correct the problem even after two weeks.

Despite calling vendor multiple times and following up with the customer service of whirlpool multiple times there is no response.

I am thinking of getting rid of this purifier now.br...
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S
Sonalish
from Mumbai, Maharashtra
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whirlpool pcb not available

My name is sonali i have purchased whirlpool washing machine in 2012 my machine bill is lost and delar is refusing to give me duplicate bill, my machine pcb was not working so complain in whirlpool so whirlpool engineer came and check he said that medam your pcb is not working you have to put new one i say ok then he say you have to pay survice charge and give advance payment i say ok then he told me you will get pcb in 3 -4working days,...
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W
Whirlpoolsajal
from Kolkata, West Bengal
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replacement of refrigerator

Address:Kolkata, West Bengal, 700082

A refrigerator purchased in may 2017 and found a disput in it. I have applied for replacement of the same. But after 5 months no action taken by whirlpool. Registered mobile no is [protected]. I have talked several times to customer care. They always answering statements which are not similar with each other. What can i do for this? I have paid for new item but you sold me a broken item. Deliver boy also filled up a complaint for the same....
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S
Sooraj Balachandran
from Bengaluru, Karnataka
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not satisfactory resolution for my washing machine

Address:Kollam, Kerala, 683513

Dear team,
I have purchased your washing machine on november 2014 from lulu hypermarket, ernakulam, from a week of purchasing the product i have faced problem regarding drum of the washing machine is hitting the wall and moving, several times people from north paravur service centre visited my home and changing spring of the machine and also i have taken the machine to their service centre after a week still the issue starts. So my...
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L
Lakshmi_S
from Chennai, Tamil Nadu
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washing machine - defective product

Address:600082
Website:Whirlpool India

We purchased whirlpool - white magic (6.5 kg) washing machine on jan 2016 - model number - 31092. Its not even 2 years and we are still under warranty and we have been calling customer care almost every 2 months.
Every time the technician gives different reason and till now the issues are still pending.
Issue 1 : red light on and washing stops halfway.
Solution :

Call 1 - technician cameover and told us...
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D
DhenBhoy
from Kayankulam, Kerala
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false and misleading advertising resulting in damage.

Our whirlpool fridge/freezer (Double door upright) stopped functioning correctly due to faulty control board.

The appliance is advertised and sold as "stabilizer free" - no stabilizer required.

Their service engineer replaced the board and advised us that we would have to bear the cost as "we were not using a voltage stabilizer'.

We pointed to the bright shiny and as new stickers blazoned across...
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J
Jayadev Nair
from Ahmedabad, Gujarat
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in spite of complaints no response

In spite of repeated calls and numerous assurances from Customer Care, I had logged a call for AMC extension no responses from any body from the company had botthered to reply. The number provided by Shadab of customer care of Ms Reshma More is also wrong as no body cares to pickup the line.
Even no senior executive does revert back....
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M
MM Nada
from Mumbai, Maharashtra
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refrigerator defrosting problem

Address:Mumbai City, Maharashtra

Dear sir,
Under the strict instructions from my client i hereby serve you the notice as under
1) my client as mentioned above under purchased the refrigerator as mentioned above at vijay sales sion branch on the abovementioned date.
2) my client after few days lodged the complaint that after defrosting after 3 days the water accumalated in the back tub/tray is overflowing. The technician came and changed the temperature...
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R
Renjini Sajeev
from Basavana Bagevadi, Karnataka
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delay in installation and demo of the newly purchased product

I'm from trivandrum, kerala.in the previous week, we have purchased the whirlpool 360° bloom wash ultra and whirlpool neo fresh.. And we have registered for free installation and demo wide customer registetation id co[protected] dated 3/9/17. We even called them several times but they only said that they'll reach within 24 hrs but they've not reached yet. And this is very disappointing to find that the customer care services are too irresponsible....
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M
MM Nada
from Mumbai, Maharashtra
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refrigerator water overflowing

Address:Mumbai City, Maharashtra, 400017

Whirlpool india complaint status update [id: 1677532]

Till now no technician or engineer came to check our refrigerator. Pls send me the address on which i can send legal notice.

I have send the complaint on august 26, 2017, till now no one came to check the refrigerator

It is getting overflowing after every 7 days
I want to claim compensation from this company

Tx
Adv....
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