[Resolved]  Whirlpool India — Cheating customers for repair service

Address:

380015

My Whirlpool refrigerator was not cooling properly so I called Whirlpool service number given by Just dial.
They send the service person and he checked the refrigerator and told me that the fan motor was jammed and it will cost me ₹2, 850. As I thought he was Whirlpool service person, I agreed for the service.
He replaced the motor in 15 minutes which was brought in a an open box with removed label. He gave me an invoice from 'Expert Repair Service '. I was surprised to see the invoice from a different company than Whirlpool. When I asked he said that they are the service contractors of Whirlpool. First they asked for cash, which I refused. I offered him Paytm, credit card or check. He agreed to accept check bur not for Whirlpool or Expert Repair service but in the name of Ghewar C Parmar!!! I felt little suspicious because I was getting service from Whirlpool, invoice from Expert Repair Service and paying to Ghewar C Parmar!!!
What a wonder scamming network of Whirlpool !!!
Then I called Whirlpool service to find out the cost of fan motor, I talked to the first person Kailas and he gave me the price of ₹1550 with one year warranty. Then I told that person the whole story of this service scam. He promised to call me back in 10 minutes. An another person named Rohit called back and gave me a new price of ₹1750. When I told him the whole story again, he said that service agent charged extra for the one year warranty bur offered me a refund which I refused because I want to expose these service scams by Whirlpool which may help thosands of other innocent customers.