[Resolved] Whirlpool India — Complaint against service center - refrigerator 310 dlx platinum double door | |||||
Hi Sir, I have a double door 310 ltr fridge and got it serviced from Anushree enterprises in the month of April 2016 and they replaced parts such as biometal and Timer. After that also, the fridge never functioned as normal. A very little cooling was maintained. In the middle plate, the cooling was slightly better. Things got spoiled on a regular basis. Due to my travel and hectic routine, i never complained it again but i told the technicians that it is not working as expected. They said no sir it is okay. The prices charged for Biometal and Timer were exhorbitantly high which i want to highlight and complain. I was charged 4100 plus just for these 2 parts... Please arrange a call back so that i can explain it in detail. Was this information helpful? | |||||
Jan 3, 2017 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Nov 19, 2016 Whirlpool India Customer Care's response Dear Sachin Gulati, We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you. Regards, Whirlpool Support Verified Support Nov 21, 2016 Whirlpool India Customer Care's response Dear Sachin Gulati, Our team tried to connect with you several times, but your number was not contactable. Hence we are unable to get the details so request you to share the correct register number with us. Regards, Whirlpool Support Verified Support Nov 24, 2016 Whirlpool India Customer Care's response Dear Asha Wadhwa, We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at [protected]@whirlpool.com so that we can escalate this issue to our team. Regards, Whirlpool Support Verified Support Dec 02, 2016 Whirlpool India Customer Care's response Dear Asha Wadhwa, We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues. Regards, Whirlpool Support | |||||
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The refrigerator is continuously beeping.
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