Whirlpool India — Complaint against Whirlpool Refrigerator

Address:

Ghaziabad, Uttar Pradesh

Hi, This is Rakesh Kumar, a resident of 1647/A, chhota kaila near - hapur moad tiraha ghaziabad up india 201001. I am here to complaint against Whirlpool refrigerator which I purchased on 16/06/2013 from the Dealer of Smartbuy Stores pvt ltd(74, Navyug Market Ghaziabad 201001), Later on, i noticed some problem in refrigerator that is the cooling is not done properly and ice is not making in 2 days also. i called to customer care to solved this problem and they filled my complaint and sent a engineer on next day but when he checked the refrigerator he says that cooling power is over of the compresser and he sent somebody to filled the cooling power into the compresser on next day but when the cooling power is filled in the compresser by another engineer on next day then the same problem is happening till now. I'm looking for a compensation now. i would not want the same fridge replaced now but, I want the double door Whirlpool Fridge now as they have caused a lot of inconvenience to me. Please give a sloution at the earliest. Looking for a speedy and a positive response.