Whirlpool India — Defective product deliverd from whirlpool

Address:

Kolkata, West Bengal, 700042

Sir,

I bought a whirlpool refrigerator 230 lt from khosla electronics in beckbagan branch on feb 02 2016. During delivered time of the refrigerator on feb 05, 2016, it was found broken and i requested a replacement from your company. But i am sorry to mention you that till date the refrigerator has not been replaced.In spite of several phone calls to your personal and personal persuasion at khosla electronics beckbagan branch all my efforts of getting a replacement have gone down the drain.
Your company’s isd (Rupasree biswas) informing me that the replacement would be taken care of within two days, but i am very much disappointed to let you know that the replacement has still not been done.
I really didn't expect this kind of an after sales service from a renowned company like whirlpool, today docket a new job through your call center & the new docket no is kl[protected]