[Resolved]  Whirlpool India — Fraud done by Whirpool authorized service center

Address:

Coimbatore, Tamil Nadu

We have shifted 8 months back from Delhi to Coimbatore. On transit the compressor of our FF350 refrigerator got damaged and we complaint to the Whirlpool and your service man came and replaced the new compressor by taking 6800 Rupees. After a couple of months, ie, currently when its hotter here in our city, the refrigerator stopped giving enough cooling, We complaint again to the Company and when the service man came he immediately told that the compressor which was replaced is of single door fridge whereas ours is double door. When we complaint to the whirlpool, no one is responding properly. One service person, came and checked and went away taking proof of our payment., He said, that we have been hired recently by whirpool, the earlier franchisee had lot of complaints. The earlier one did not even gave the receipt for the new compressor. After we asked him repeatedly, he was giving excuses that whenever he will visit our side, he will drop the receipt but till now we have not received it. And now the service centre has been changed also. We are still left with no choice than register complain frequently without a proper solution