[Resolved] Whirlpool India — My amc for automatic washing machine | |||
I had purchased 12205 with machine serial number TNF11S008907 with date of purchase 06.01.2012 at Chennai. After i was transferred to Kokata, i thought of having AMC with the company and it matarialized only after i got the contact number of whirlpool india kolkata office. When the person who visited for AMC, my washer was in good condition and working fine, . The person verified and then only after completion of all the procedure chq of 3190/ was handed over. on19/02/2016 the machine stopped on complain to help desk some one informed that they will accept the complain after 21 days .As consumer this information from the Help desk by one Ramiya panicked us, we called the Delhi office, and one engineer was send. We received the application form-cum receipt no after one month I am amazed that the company informing me to take back the cheque today on 30.03.2016 and all the documents be returned back to them I am sure by asking this a reputed company looses its faith in its consumers, and by thus they have challenged the integrity of a self less Senior citizen. like me .I protest this attitude and seek justice . If the company can not have faith in its consumers, they have no right to sell there product. Was this information helpful? | |||
Complaint marked as Resolved
Whirlpool India customer support has been notified about the posted complaint. Verified Support Apr 07, 2016 Whirlpool India Customer Care's response Dear Pramod,
Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. In the meanwhile, could you please share your contact details too?
Warm regards,
Whirlpool India
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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