[Resolved] Whirlpool India — No Proper Service Provided After Warranty | |||
I have refrigerator and washing machine of your company, i faced a problem with washing machine since 2 months. it has been only 2 yrs and now it is not working. i raised a complaint and the service guy called Jay came told he need to clean the washing machine with salegon powder and sold 12 packetsfor 2040+ service charge 342. He lied telling they will sell only 12 packet or 24 packet( one year pack, 2 year pack) where he cannot bill less than 12 packs. but he gave only 10 packet billed for 12 packet. he told hel come next change the belt of the washing machine so that problem will be solved. he came 2 days later changed the belt and still its not working. i called customer care and raised an other request. still no response. Is this the service which you people provide. your service guys are only interested in making money out of it. worst service. complaint no : BG[protected] Was this information helpful? | |||
Complaint marked as Resolved
Whirlpool India customer support has been notified about the posted complaint. Verified Support Jun 12, 2015 Whirlpool India Customer Care's response Dear Manigandan,
Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly.
Warm Regards,
Whirlpool India
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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As Discussed in Call today (16/6/2015) is the deadline provided to solve the issue. Please solve it by today.
If it solved by today i would withdraw the complaint registered in Core.nic.in . Complaint no : 169611.2.2015. if its still not resolved i would take it to consumer court.
Stil i didn get any call or response from the Service person.