[Resolved]  Whirlpool India — Not attending complaint launched on 17/04/16 till now and closed self without concerned

Address:

Varanasi, Uttar Pradesh, 221003

I purchased Auto stain wash ultra 7.2 Kg washing machine of whirlpool
company on 10/12/2015.
demo on working with washing machine also not given properly by the
person. his knowledge about product is approx to null.
on 16/04/16 machine panel and dryer not working so i launched the
complaint on 17/04/16
but no one response positively. no one visit for complaint. every time
i call they ask name, address, which is very frustrating every time.so
i
again launched the complaint on 21/04/16 complaint no- LK[protected].
which was wrongly closed by service center person stated that customer
don't want to give money. with out visit how he conquer that money
will spend ???????? even product is under warranty.
again launched the complaint on 24/04/16-LK[protected]
Note- this is the third time till no one comes to visit.
i talked today with Mr yogendra, siddharth and their senior Mr Arun.
(on customer care) Mr Arun spoke to that service person along with me
on telephonic conversation, decide that they will come today with in
4-6 PM.
i called him approx 3:45 pm, told him that power is coming plz visit
as ASAP. but he said Technician will come from 4-6 only. (No
supporting behavior)
Till now they are misleading misbehaving.
i m very frustrated and in very much pain with the response and
behavior towards the trouble shooting and in personnel too.