[Resolved]  Whirlpool India — Part not available for microwave oven under warranty

Address:Bhiwani, Haryana, 127027

I purchased a microwave oven from flipkart on 25 March 2015. All was going fine but 1 month ago the problem arised.

My Oven is not getting turn on so I called whirlpool customer care and they registered my complaint. After this Someone from whirlpool service center visited my place & told us that It will take some time to get this part replaced. Now after following up many times on phone to that guy, He told us that Part is not available anywhere.
He also told us that regarding this, he already sent an E-mail to whirlpool company.
He told me to complain again for this & tell them the problem. I followed him & tried to call whirlpool customer care for many times, but none of their number is working. The number that is working is [protected] but when I talked with them & they said they are not able to do anything as it is the number for Mumbai area only & they doesn't have any record for my complaint.

Oven is still opened that guy didn't even close that, warranty is getting over but nobody is taking care of this & I am frustrated with the follow-up that I had.

Now Is there someone who could take the responsibility for this 7 Get this resolved.
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Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2015
Whirlpool India Customer Care's response
Dear Johny, Thank you for sharing your complaint details. We regret the trouble you have faced. We have escalated your complaint to the concerned department, they will be in touch with you as soon as possible. Thank you warm regards Whirlpool India
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