[Resolved]  Whirlpool India — Pathetic service

i had complaint(GW[protected] of my refrigerator on 18th May but no action take place till afternoon of 19th May .Then i re-complain on 19th May after that technician visited to my place and told me that we need to replace the compressor which is under warranty.I asked him how many days it will take then he called his manager Manager (Mr. Kamlakar)and asked me to talked to him.When i talked to Mr. Kamalakar, he told me that it will take 3 to 4 days then i told him how we will survive in summer without refrigerator but he was very ill mannered and don't know how to talk to the customer it looks like that i did a big mistake of my life to buy whirlpool products. I also purchase the washing machine of whirlpool and faced the same problem.They changed the PCB on June 2014 and again PCB is not working and technician asked me to change the PCB which will cost me Rs 2800.When i asked the warranty of PCB, he denied and told me Whirlpool doesn't give any warranty on PCB. After looking to all these matter and customer support, i think now i to have suggest all my colleague not to purchase any whirlpool product for home appliances because service is pathetic.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
May 20, 2015
Whirlpool India Customer Care's response
Dear Sujit, Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly. Warm Regards, Whirlpool India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3568
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information