[Resolved]  Whirlpool India — Poor customer service.Rude move with lonely house wives

Address:

Chennai, Tamil Nadu

Dear Team, We have purchased a new whirlpool washing machine stain wash. We are residing at madipakkam, chennai.Recently due to voltage fluctuation machine stopped indicating low voltage.After that for good voltage also we are again getting the same alarm.Through electrician we have checked and he told us problem is in the board it is not getting reset after good voltage. We have logged case with customer care.Case id is CN[protected] on[protected].Next day engineer from madipakkam customer service visited and took our board for services.After 2 days no response from him.We called him and asked update on[protected].He told part have not received, once part received we will replace it.Today he came and change the board.After that he insisting my wife for cleaning machine which cost Rs.1700.My wife told him that we will confirm.He rudely taken back the replace board and went away. Is this the correct behavior of as whirlpool customer care? still my main problem has not been rectified.