[Resolved]  Whirlpool India — Refrigerator became useless within one year but no service

Address:700059

I bought refrigerator of model number ic305neoroy (midnight bloom) and the refrigerator became useless (no cooling) just after one year.

My complain is why whirlpool made such product which became useless just within one year and whirlpool company is asking the charges for every parts along with visiting charge.

Whirlpool is making people of india fraud to sell the product of worth rs 30000/= (thirty thousands+) just for one year.
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Jan 3, 2017
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2016
Whirlpool India Customer Care's response
Dear sursaha,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support
Verified Support
Dec 03, 2016
Whirlpool India Customer Care's response
Dear sursaha,

Since you have purchased the appliance from Reliance Digital. So, we would request you to please get in touch with Reliance Team to get the assistance on the same.

Regards,
Whirlpool Support
Complaint comments 

Comments

We have purchased Whirlpool washing machine model no whirlpool explore 855 Lew...we have lodged complaint and waiting for the work done more than 3 weeks...no reply from Tuticorin service centre...they are saying that no spare available. Please find the contact details below.
Mob [protected]
Whirlpool India Customer Care's response, Dec 15, 2016
Verified Support
Dear Mahiban Aquinas,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support
Whirlpool India Customer Care's response, Dec 26, 2016
Verified Support
Dear Mahiban Aquinas,

As informed by our team, you are requested to share the valid bill for your appliance for further assistance.

Regards,
Whirlpool Support

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