[Resolved]  Whirlpool India — Refrigerator complaint problem

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.whirlpoolindia.com

I purchased refrigerator 16-apr-2009 (attached are the bills and warranty card) for your reference.

Problem is with pcb plate in refrigerator which supply electricity to compressor, this plate is faulted as per engg. who visited to check the refrigerator.

Now fairdeal enterprises ghazaiabad who is taking care for my complaint said that this part is not available in all over the india and whirpool is not responsible for this part to provide to the customer since this is faulty, now my question to whirpool is :

1. since this part is not available with whirlpool is there any responsibility lying with whirlpool to provide it to customer.

2. because of this part my fridge is not working now, rest other part like compressor everything is working fine and cooling is also perfect, but since this part is not available with whirlpool, so shall i need to give up? my part

Please call me at [protected] to discuss this and provide resolution as earliest.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 19, 2016
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2016
Whirlpool India Customer Care's response
Dear Sumit, Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly. Warm regards, Whirlpool India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3568
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information