[Resolved] Whirlpool India — Refrigerator complaint problem | |||||
I purchased refrigerator 16-apr-2009 (attached are the bills and warranty card) for your reference. Problem is with pcb plate in refrigerator which supply electricity to compressor, this plate is faulted as per engg. who visited to check the refrigerator. Now fairdeal enterprises ghazaiabad who is taking care for my complaint said that this part is not available in all over the india and whirpool is not responsible for this part to provide to the customer since this is faulty, now my question to whirpool is : 1. since this part is not available with whirlpool is there any responsibility lying with whirlpool to provide it to customer. 2. because of this part my fridge is not working now, rest other part like compressor everything is working fine and cooling is also perfect, but since this part is not available with whirlpool, so shall i need to give up? my part Please call me at [protected] to discuss this and provide resolution as earliest. Was this information helpful? | |||||
Aug 19, 2016 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Jul 19, 2016 Whirlpool India Customer Care's response Dear Sumit,
Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly.
Warm regards,
Whirlpool India
| |||||
Add a Comment | |||||
69%
Complaints
3568
Pending
0
Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
View all Whirlpool India contact information
Post your Comment