[Resolved]  Whirlpool India — Replacement of whirlpool refrigerator, irreparable defect within warranty period

Address:	Pune, Maharashtra, 176001
Website:	www.whirlpoolindia.com

330 litter DLX proton model snowwhite refrigerator purchased from ELECTRONIC MEGAMART KANGRA NEAR BUSTAND(H.P.) vide bill no.-187 dated 14.10.13 amounting to Rs 29500 suddenly became out of order dated 20.9.16.Then we personally approached electronic megamart agency as well as whirlpool customer care centre to inquire about the defect and repair the same, but no action was taken. Then we registered a complaint in whirlpool customer care centre kangra(H.P) on dated 24.9.16 vide complaint no.29668.
Mechanics namely NEK RAM and RINKU have visited our house many times for repair of refrigerator. Inspite of their efforts the refrigerator could not become functional. they have also charged amounting to Rs 4400 (visiting fees + replacement of certain parts of refrigerator), still our refrigerator is still out of order. we have faced lot of problems to get it repaired. Kindly replace this defective piece with new one because it is still in the warranty period of 5yrs. Kindly do needful action at the earliest.
With regards
Dr Pardeep Bansal(Professor)
D-2, type-4, DRPGMC kangra at tanda(H.P)
Pin code-176001
mobile no.-[protected]
in case no action have been taken from within 2 days we will approach in the court of law.