Whirlpool India — Top load washing machine

I purchased a top load washing machine from croma in Dec 2011 along with extended warranty for two year. During the extended warranty due to recurring problems even after changing 2 times PCB and one time motor CROMA decided to refunded the extended warranty amount alongwith the balance amount i.e price of machine less the expenditure already incurred on machine which was a very nominal amount.

Since June 15 machine is attended by whirlpool service centre and they have already replaced PCB 2 TIMES by charging Rs 4000 each time and the machine has again got bad and require replacement of DRIVE ASSEMBLY involving substantial amount.

It appears that the whirlpool is not producing any quality products now and supplying defective products.

This can be further established by the fact that I was earlier also having the whirlpool washing machine with 5 year warranty and it rarely gave me problem.

Hope whirlpool india shall look in to this as within a period of 8 months I have already incurred an expenditure of Rs 8000 and substantial amount is to be incurred again