[Resolved] Whirlpool India — Two door professional fridge

espea

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400034
Website:	whirlpool india

The lower door of the frigde has a hinge problem and out of alignment, it tends to stay open if not closed properly. After complaint ldged on 65653196, technician, after paying inspection charges od rs515/-advised, to go for exchange as the hinged part is not available, however, would confirm in two days. After 10 days, same reply discard the fridge/part not available since it is 6 year old. Is there no quality control/inventory to service the fault? My earlier fridge lasted over 20 years.

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Dec 22, 2016

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2016

Whirlpool India Customer Care's response Dear espea,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support

Verified Support

Nov 19, 2016

Whirlpool India Customer Care's response Dear Espea,

We hope our team already got in touch with you about your concern. Hence, we request you to share the correct contact number for the further assistance.

Regards,
Whirlpool Support