[Resolved]  Whirlpool India — unjustified refund

Hi I bought a whirlpool fridge for about Rs 35000/- 4 years back. An year later after I purchased it, it started giving problems - so much so that the technicians visited almost every 3 months. Finally, after 4 years of purchase, Whirlpool said that there was a defect and agreed to refund. .. But .. only Rs 12, 800/- WHY? why should i bear the loss when it was a technically unsound unit from Whirlpool since its make!!! Fridge is not expected to last for just 2 or 4 years!! Usually its a trouble free electronic that lasts for at least 10 years or so. I will have to buy a new fridge which I would'nt have needed to if Whirlpool gave me an Ok one. Whirlpool.. Pls give me a new equivalent fridge or refund an understandable amount!! Else.. I know my consumer rights!
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Aug 14, 2020
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